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AC Hotel Kansas City Plaza

3.5 star property

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Photo gallery for AC Hotel Kansas City Plaza

Front of property
Lobby
Lobby
Garden
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • Parking available
  • 24/7 front desk
  • Laundry
$124
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
560 Westport Rd, Kansas City, MO, 64111
  • Uptown Theater
    ‪14 min walk‬
  • Nelson-Atkins Museum of Art
    ‪16 min walk‬
  • Crown Center
    ‪5 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed

8.4 out of 10
Very good
(46 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Hearing Accessible)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Origin Kansas City Riverfront, a Wyndham Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 355 reviews
Origin Kansas City Riverfront, a Wyndham Hotel

About this property

AC Hotel Kansas City Plaza

3.5-star hotel in Midtown - Westport
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and a meeting room. Change of towels is available on request.
AC Hotel Kansas City Plaza offers 123 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, and hair dryers.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers a 24-hour fitness center, a library, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

AC Hotel Kansas City Plaza is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (USD 15 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.95 per person
  • A bar/lounge

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 9.95 per person
  • Uncovered self parking fee: USD 15 per night
  • Air conditioning fee: USD 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Q
Q Hotel
Q Hotel Kansas City
Q Kansas City
AC Hotels Marriott Kansas City Westport Hotel
AC Hotels Marriott Westport Hotel
AC Hotels Marriott Kansas City Westport
AC Hotels Marriott Westport
Ac Kansas City Plaza
AC Hotel Kansas City Plaza Hotel
AC Hotel Kansas City Plaza Kansas City
AC Hotels by Marriott Kansas City Westport
AC Hotel Kansas City Plaza Hotel Kansas City

AC Hotel Kansas City Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1008 reviews
Rating 8 - Good. 250 out of 1008 reviews
Rating 6 - Okay. 95 out of 1008 reviews
Rating 4 - Poor. 51 out of 1008 reviews
Rating 2 - Terrible. 52 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexys

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Plenty of good food and drinks within walking distance. Hotel & room were exceptionally clean. Will stay here again on our next weekend in KC.
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kermit, Hesston

Stayed 1 night in Jun 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice area around the hotel, great environment
Stayed 1 night in May 2025

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Not the Typical AC Hotel This Time

Stay was good overall. Concierge was able to address our issues in a respectful manner. However, check in was a bit difficult because there was no parking and no sign for check in. It was clean on day 1 but when we got back to the hotel midday on day 2, electricity was out. So we stayed out but when we got back, our room was full of bugs by the sink and bathroom area so we asked for a change of rooms but they only had 2 full beds left. Also not a fan of the order of their bed sheets. I always thought the flat sheet is what touches your body, not the actual comforter. We usually like to stay at AC Hotel but not sure if this is a one-off situation.
Stayed 2 nights in May 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, perfect location, walking distance to bars and restaurants.
Stayed 1 night in May 2025

10/10 Excellent

Janell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & quiet
Stayed 1 night in May 2025

6/10 Okay

Kathy

Business traveler
Liked: Cleanliness, staff & service

See review from previous day…

Shower is inconvenient and dangerous, no window in room you can look out, vinyl plank floor in room damaged pretty badly. Steps in guest corridor is awful dragging bags up.
Stayed 1 night in May 2025

6/10 Okay

Kathleen

Business traveler
Liked: Cleanliness, staff & service, room comfort

AC WESTPORT KC

The guest room finishes did not hold up. The vinyl plank floor is worn around the edges from buckling. Also room I was in did not have a window you could look out. Frosted glass. Awful when you want to see what king of day it is.
Vinyl plank floor.
Frosted window
Stayed 1 night in May 2025

10/10 Excellent

Tonya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. The location is ideal to walk to many places.
Stayed 1 night in May 2025

8/10 Good

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. I will say the walls are pretty thin so you can hear almost anything. I didn’t love the fact that I also had to pay for parking but I think that’s a theme nowadays. Overall, great hotel in a good location. There are lots of restaurants within walking distance
Stayed 2 nights in May 2025

8/10 Good

Scott, Scottsdale

Liked: Staff & service, property conditions & facilities
Floor wasn’t swept well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Montana

Stayed 2 nights in May 2025

10/10 Excellent

Jahaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities
Tha bathtub drain has lots of hair. Otherwise GREAT property.
Stayed 2 nights in May 2025

4/10 Poor

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Marrisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrifying Experience – Bedbugs, No A/C

My stay at the AC Hotel Kansas City Plaza from May 9 to May 12, 2025, was the worst hotel experience I’ve ever had. First, on May 10, the air conditioning failed throughout the hotel. With temperatures in the 80s, our room (#320) was stuck at an unbearable 76 degrees, which made it impossible for my fiancé and me to sleep comfortably. Despite bringing this to the staff’s attention, nothing meaningful was done. Then, the situation escalated on the morning of May 12, when I woke up early due to the heat and saw a bedbug crawling on my pillow. I recorded it on video and immediately showed it to hotel staff. Shockingly, they did absolutely nothing. We had to leave the room and sit in the hallway at 7:00 AM because it was no longer safe or sanitary to stay there. To make matters worse, the manager was rude, condescending, and hostile when I followed up. She lied and told me pest control had cleared the room and found no bedbugs—even though both my fiancé and I physically saw the bug and recorded it. Despite claiming the room was negative, she refused to return my AirPods, which I accidentally left behind in our rush to leave due to the bedbugs and lack of urgency from hotel staff. I called to retrieve my property, and she contradicted herself, saying the room was on lockdown awaiting pest control clearance. I pointed out her own contradiction, and only after I threatened to bring police did she agree to return my belongings. During the call, she repeatedly talked over me, gasl
Stayed 2 nights in May 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Mitzie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ryan C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lynne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay.
Stayed 1 night in Apr 2025