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Best Western Plus Bourbonnais Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Bourbonnais Hotel & Suites

Reception
In-room safe, iron/ironing board, free cribs/infant beds, free internet
Lobby
Terrace/patio
Fridge, microwave, coffee/tea maker

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • Air conditioning

Explore the area

Map
62 Ken Hayes Dr, Bourbonnais, IL, 60914
  • Northfield Square Mall
    ‪1 min walk‬
  • Olivet Nazarene University
    ‪7 min drive‬
  • Perry Farm Park
    ‪8 min drive‬
  • Kankakee, IL (IKK-Greater Kankakee)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free internet

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free internet

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free cribs/infant beds, free internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

In-room safe, iron/ironing board, free cribs/infant beds, free internet

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, iron/ironing board, free cribs/infant beds, free internet

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed) | In-room safe, iron/ironing board, free cribs/infant beds, free internet

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free internet

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free internet

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Comfort Inn Bourbonnais near I-57

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (1002)
The price is $82
per night
$91 total
includes taxes & fees
Feb 20 - Feb 21
Comfort Inn Bourbonnais near I-57

About this property

Best Western Plus Bourbonnais Hotel & Suites

Bourbonnais hotel steps from Northfield Square Mall
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Best Western Plus Bourbonnais Hotel & Suites offers 102 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

46-inch flat-screen televisions come with premium cable channels and pay movies. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

Best Western Plus Bourbonnais Hotel & Suites features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 2519 square feet (234 square meters) include conference space. This Bourbonnais hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Complimentary uncovered self parking is available on site.

Best Western Plus Bourbonnais Hotel & Suites is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.
Bourbon Creek Kitchen - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bourbon Creek Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2,519 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges USD 100.00 for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 40 lbs per pet

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of USD 100.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Holiday Inn Express Bourbonnais
Holiday Inn Express Hotel Bourbonnais
Holiday Inn Express Bourbonnais Hotel
Holiday Inn Express Suites Bourbonnais
Best Plus Bourbonnais & Suites
Holiday Inn Express Suites Bourbonnais
Best Western Plus Bourbonnais Hotel & Suites Hotel
Best Western Plus Bourbonnais Hotel & Suites Bourbonnais
Best Western Plus Bourbonnais Hotel & Suites Hotel Bourbonnais

Best Western Plus Bourbonnais Hotel & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 211 out of 387 reviews
Rating 8 - Good. 76 out of 387 reviews
Rating 6 - Okay. 44 out of 387 reviews
Rating 4 - Poor. 32 out of 387 reviews
Rating 2 - Terrible. 24 out of 387 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

john, Doral

Business traveler
Disliked: Staff & service
Room could do with being updated. Lighting in bathroom poor
Stayed 1 night in Nov 2024

2/10 Terrible

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
I was charged a $75 fee upon checking in. I was told I would receive this despite back once it was cleared and there was no damage or issues with my stay. I called both the hotel and the corporate number to no avail. I was told that the money was submitted to be returned back as there was no damage to the room. It’s been over a month I’ve yet to receive my $75 back. Please a credit card if you plan on staying here as you might have to dispute the charge.
Stayed 1 night in Sep 2024

8/10 Good

Lee Ann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very nice experience. I'm rating a 4 instead of 5 as things were just not as they should be: carpet in hallway was worn and could be cleaned: shower curtain rod was bowed and there was no way to prevent the curtain from sliding toward the center and thus the floor was getting flooded, the body wash bottle was empty. That being said, the room was clean and comfortable. The breakfast was the best I have had in a long time in one of these hotels-- fresh, nicely prepared and seasoned, plentiful.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Charmian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well checking in to the hotel. Desk staff was friendly and helpful. Room was very comfortahle. Enjoyed our stay!
Stayed 1 night in Oct 2024

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I had was they allow pets and I had to listen to someone’s dog barking for some time
Stayed 2 nights in Oct 2024

10/10 Excellent

Shannon

Staff was very friendly hotel room was very clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is safe and clean. Bed was very comfortable and breakfast was good. Staff were all very friendly and check in/out was quick and easy. Would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Felecia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay will rebook.room again
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Carpet and tile floors in need of a major cleaning. Bathtub was extremely slippery and looked worn out: ring around the tub and the nonslip things on the bottom were grey. I made the front desk and the maid aware of the tub situation and they did an extra good scrub which helped with the slipperiness but it still looked dirty probably due to age.
Stayed 6 nights in Sep 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean room, nice breakfast… would stop there any time I’m in the area
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathtub had mold growing near the faucet, dirty floors, sheets were stained
Stayed 2 nights in Sep 2024

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Not much around the area.
Stayed 4 nights in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Peyton

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

2/10 Terrible

Chris

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Shenetris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
As usual, enjoyed the quiet, clean facilities, and good breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

jolynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night while we were exploring some historic sites in the area. We were happy from our first greeting at the front desk (I unfortunately do not know the name of the woman, but she was cheerful and helpful throughout our stay). Our room was wonderful. It was clean and spacious with a comfortable bed and a sofa bed that made sitting easy. The common areas were comfortable and included a fully stocked bar and a snack bar type restaurant. There was a pool that looked inviting but we didn't have a chance to use it. We did however use the bar. Jessica, the bartender was friendly and crafted our drinks beautifully. The prices were very reasonable as well. The breakfast buffet was nicely done. There was hot food including a touchless pancake maker. There was even an expresso machine. We may not have a reason to come back, but if we ever do have need, we will definitely stay again. We can heartily recommend this hotel. P.S. We only rated location 4 stars as it was in a row of hotels that flanked a virtually deserted mall.
Stayed 1 night in Aug 2024