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Fairmont Orchid

4.5 star property

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Photo gallery for Fairmont Orchid

Outdoor pool, cabanas (surcharge), pool umbrellas
4 restaurants, lunch, dinner served; international cuisine
4 restaurants, lunch, dinner served; international cuisine
Private beach, white sand, beach cabanas, sun loungers
Room, 2 Queen Beds, Non Smoking, Garden View (Newly Renovated) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Pet friendly
  • Room service
  • Bar
$682
includes taxes & fees
Sep 25 - Sep 26

Explore the area

View in a map
1 N Kaniku Drive Kohala, Kamuela, HI, 96743
  • Mauna Lani Resort Golf Course
    ‪19 min walk‬
  • Mauna Lani Beach
    ‪9 min drive‬
  • Kings Shops
    ‪14 min drive‬
  • Kailua-Kona, HI (KOA-Kona Intl.)
    ‪41 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront (Newly Renovated)

Room, 1 King Bed, Non Smoking, Oceanfront (Newly Renovated) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Oceanfront (Newly Renovated)

  • 516 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Non Smoking, Oceanfront (Newly Renovated)

Luxury Suite, 1 Bedroom, Non Smoking, Oceanfront (Newly Renovated) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Luxury Suite, 1 Bedroom, Non Smoking, Oceanfront (Newly Renovated)

10.0 out of 10
Exceptional
(1 review)
  • 1050 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Room, 1 King Bed, Garden View (Accessible Tub)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Garden View (Accessible Shower and Tub)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Garden View (Accessible Shower)

  • Sleeps 3
  • 1 King Bed

Fairmont Gold, Suite, 1 King Bed, Gold Lounge Access, Accessible Shower

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Garden View (1 Bedroom, Accessible Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View (Newly Renovated)

Suite, 1 Bedroom, Non Smoking, Garden View (Newly Renovated) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Garden View (Newly Renovated)

  • 1050 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Oceanfront (Newly Renovated)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Oceanfront (Newly Renovated)

8.0 out of 10
Very good
(1 review)
  • 516 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Partial Ocean View (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Fairmont Gold, 1 King Bed, Ocean View Gold Lounge Access. Accessible Shower

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View (Newly Renovated)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Ocean View (Newly Renovated)

  • 1050 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Newly Renovated, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Newly Renovated, High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 516 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Newly Renovated)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Ocean View (Newly Renovated)

8.6 out of 10
Excellent
(11 reviews)
  • 516 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Newly Renovated)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Newly Renovated)

8.8 out of 10
Excellent
(15 reviews)
  • 516 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (Newly Renovated)

Room, 2 Queen Beds, Non Smoking, Garden View (Newly Renovated) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Garden View (Newly Renovated)

8.6 out of 10
Excellent
(33 reviews)
  • 516 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Garden View (Accessible Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold, 2 Queens, Premium Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Fairmont Gold, 2 Queens, Premium Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

  • 516 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold, 1 King, Premium Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Fairmont Gold, 1 King, Premium Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

  • 516 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold 1 Bedroom Suite, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Fairmont Gold 1 Bedroom Suite, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

  • 1050 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Newly Renovated, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Newly Renovated, High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 516 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold 1 Bedroom Suite, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Fairmont Gold 1 Bedroom Suite, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

  • 1050 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Newly Renovated)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View (Newly Renovated)

7.8 out of 10
Good
(12 reviews)
  • 516 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, 2 Queens, Premium Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Fairmont Gold, 2 Queens, Premium Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

  • 516 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View (Newly Renovated)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Partial Ocean View (Newly Renovated)

9.4 out of 10
Exceptional
(16 reviews)
  • 516 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, 1 King, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Fairmont Gold, 1 King, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 516 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Newly Renovated)

Room, 1 King Bed, Non Smoking, Garden View (Newly Renovated) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Garden View (Newly Renovated)

9.4 out of 10
Exceptional
(32 reviews)
  • 516 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, 1 King, Garden View, Gold Lounge Access (Newly Renovated, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Fairmont Gold, 1 King, Garden View, Gold Lounge Access (Newly Renovated, High Floor)

  • 516 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Ocean View (1 Bedroom)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View (Newly Renovated)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Ocean View (Newly Renovated)

10.0 out of 10
Exceptional
(2 reviews)
  • 1050 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 1 King Bed, Ocean View (1 Bedroom. Accessible Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Fairmont Orchid

4.5-star Kamuela resort close to Mauna Lani Resort Golf Course
Spend the day relaxing at Fairmont Orchid's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. Housekeeping is available on request.
Fairmont Orchid offers 540 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to lanais. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Kamuela resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 10 outdoor tennis courts, and a health club. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Without Walls. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and sun loungers. Enjoy a summer holiday at Fairmont Orchid, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a beach bar. A computer station is located on site and wired and wireless Internet access is complimentary. This luxury resort also offers an outdoor pool, outdoor tennis courts, and a health club. Onsite parking is available (surcharge), along with a car charging station.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hale Kai Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner.
Browns Beach House - This beachfront restaurant specializes in Hawaiian cuisine and serves dinner only. Open daily.
Binchotan: Bar & Grill - This restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
The Orchid Court - Onsite buffet restaurant. Open daily.
Luana Louge - Overlooking the ocean, this lobby lounge specializes in local cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (USD 38 per day; includes in/out privileges)
  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 50 for adults and USD 25 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Binchotan: Bar & Grill
  • Browns Beach House
  • Hale Kai Restaurant
  • Luana Louge
  • The Orchid Court

Things to do

  • 10 outdoor tennis courts
  • 18-hole golf course
  • 24-hour gym
  • Beach volleyball
  • Designer stores
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Paddleboard
  • Pilates classes
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Yoga classes

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night, plus a deposit of USD 75 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 75.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 56.62 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 50 for adults and USD 25 for children
  • Self parking fee: USD 38 per day (in/out privileges)
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet deposit: USD 75 per day
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-052-830-4128-01
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Hawaii
Fairmont Orchid
Fairmont Orchid Hawaii Resort Kamuela
Fairmont Orchid Hotel
Fairmont Orchid Hotel Hawaii
Hawaii Fairmont
Hawaii Orchid Fairmont
Orchid Fairmont
Orchid Fairmont Hawaii
Orchid Hawaii Fairmont
Fairmont Orchid Hawaii Hotel
Fairmont Orchid Hawaii Kamuela
The Fairmont Orchid Hawaii
Fairmont Orchid Resort Kamuela
Fairmont Orchid Kamuela
Fairmont Orchid Resort
Fairmont Orchid Kamuela
Fairmont Orchid Resort Kamuela

Fairmont Orchid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1010 reviews
Rating 8 - Good. 175 out of 1010 reviews
Rating 6 - Okay. 72 out of 1010 reviews
Rating 4 - Poor. 26 out of 1010 reviews
Rating 2 - Terrible. 17 out of 1010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and great service all around.
Stayed 7 nights in May 2025

10/10 Excellent

Patrick J

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Fairmont Orchid property and staff far exceeded our expectations! The location is beautiful, the staff were friendly and always willing to do anything to help make our stay comfortable l! The big island offers so much to see and do. You cannot go wrong staying here! Mahalo!
Stayed 8 nights in May 2025

2/10 Terrible

Mustafa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This resort is really nice. Location is great and it’s very well maintained. It’s only getting one star, because I felt differential treatment in a bad way from one of the people at check-in. This continued even at the check out which was very disheartening. I won’t mention the name, but I hope other guests don’t feel that way.
Stayed 4 nights in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Meredith, Frankfort

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After running and rushing around our vacation, this place was a happy oasis. It was the first time I didn’t want to leave a resort. I saw a turtle while snorkeling, my husband had a pickleball coach, and fed a lovebird and geese from my patio. The grounds and beach are beautiful, and the staff is exceptional.
Stayed 3 nights in May 2025

10/10 Excellent

Walter

Stayed 8 nights in Apr 2025

8/10 Good

Jacquelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an established, beautiful property. The gardens, koi ponds and beach are well-kept and beautiful. The staff is friendly and attentive. Housekeeping is very good. The room, bathroom and general areas need some up dates. Paint and surfaces are worn in places. The Luau was great. A real get-away.
Stayed 9 nights in May 2025

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. When I think of a Hawai’i hotel, I think of the lay out of this one. Walking in for the first time and seeing the ocean from the lobby, was a memorable experience.
Stayed 7 nights in May 2025

10/10 Excellent

David John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Georgia, Longmont

Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Robert

Traveled with partner
Liked: Amenities
Beautiful
Stayed 6 nights in Jan 2025

10/10 Excellent

Rohun

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Apr 2025

8/10 Good

Amber Lynn Iannone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was originally going to give our stay a 5 star review & then I saw our checkout bill. I figured when we paid for the reservation, that was including all of the resort fees (excluding parking, which we needed to add). I was surprised to see they didn’t charge their resort fee of approx $40 a day. Oh! & if you’re gonna need a microwave, do that on your first day - you have to pay $25 & can keep it for your whole stay. We ended up only needing it for 1 night so that kinda sucked. Other than that, the resort was beautiful & clean and was the perfect location for our honeymoon.
Stayed 7 nights in Apr 2025

8/10 Good

Pamela, MISSION VIEJO

Liked: Cleanliness
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I just recently traveled here and the property was clean and the staff was very friendly. You have great views of the ocean and the property is peaceful. They have a beach, that is on the property and kid friendly. The food and drinks are good but on the pricer side. I would stay here again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Nicole, Santa Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful!
Stayed 6 nights in Apr 2025

10/10 Excellent

Aleksandra, Somerville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Harry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very expensive food and drink but would absolutely go again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Min

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and the service are excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Curtis Allan, green river

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is second to none. The rooms are clean and spacious. I can't wait for my next Fairmont experience.
Stayed 7 nights in Apr 2025

8/10 Good

Queenie

Stayed 7 nights in Apr 2025

10/10 Excellent

Udi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Shen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Supreme service and comfort, and beautiful grounds

We loved Fairmont Orchid! The service was immaculate. Barbie, the manager, took care of an issue we had and made us very happy with our stay! We would stay at this Fairmont anytime we have an opportunity to return to the Big Island. And we would not hesitate to recommend it to friends and family.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kyle

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly the place is very nice but I will mention one thing If you're getting a room make sure it's not an adjoining room or there are children nearby because you will hear them and they will keep you up all night. If you're okay with children crying all night then don't worry about it but you might want to check when you check in what rooms are around you.
Stayed 1 night in Apr 2025