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Four Points by Sheraton Kampala

2.5 star property

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Photo gallery for Four Points by Sheraton Kampala

Meeting facility
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas
2 bars/lounges
Reception
2 bars/lounges

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Plot No. 1 Elgon Terrace Kololo, Kampala, Central Region, 10109
  • Uganda Golf Course
    ‪6 min walk‬
  • The Acacia Mall
    ‪14 min walk‬
  • Uganda National Museum
    ‪20 min walk‬
  • Kampala (KLA)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, City View

Standard Room, 2 Twin Beds, City View | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, City View

  • 291 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, City View

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

Executive Suite, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed, City View

  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, City View

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, City View

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Four Points by Sheraton Kampala

Kampala hotel with coffee shop/cafe
This smoke-free hotel features 3 restaurants, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Other amenities include a steam room, a coffee shop/cafe, and conference space. Housekeeping is available on request.
Four Points by Sheraton Kampala offers 142 air-conditioned accommodations with safes and complimentary bottled water. 55-inch LED televisions come with satellite channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a steam room.
Four Points by Sheraton Kampala features an outdoor pool and a steam room. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 2691 square feet (250 square meters) include conference space. This business-friendly hotel also offers a terrace, gift shops/newsstands, and a garden. Onsite self parking and valet parking are complimentary.

Four Points by Sheraton Kampala is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Four Points by Sheraton Kampala has 3 restaurants on site.

Languages

English, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 25 for adults and USD 12 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Designer stores
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • 10 meeting rooms
  • 2,691 square feet of conference space

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points by Sheraton Kampala Hotel
Four Points by Sheraton Kampala Kampala
Four Points by Sheraton Kampala Hotel Kampala
Four Points by Sheraton Kampala Center Uganda

Four Points by Sheraton Kampala Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 28 out of 33 reviews
Rating 8 - Good. 3 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Douglas

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Johnson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Jul 2024

10/10 Excellent

Mohamed

Stayed 4 nights in Jun 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. I just wish there was a garden or rooms with a balcony.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kwasi

Stayed 4 nights in May 2024

8/10 Good

Giacomo

Business traveler
Liked: Cleanliness, property conditions & facilities
The property is located in a safe and convinient location. The room are comfortable. The service at the restaurant needs improvement.
Stayed 4 nights in May 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Brand new hotel with 99 problems……
Let’s start with the positives! Nice big rooms, really comfy beds and bed linen, restaurants on site lovely staff and good service. Perhaps city style hotels are not my thing because the views out the window is usually queuing traffic on each side 😣 The temperature control in the room is some fancy sensor system that doesn’t work, it barely got below 20 degrees throughout my stay. At night the room felt like a box room as you can’t open the window and you can’t really control the room temperature so you feel trapped! They’ve got a lovely pool on the rooftop but again it’s barely 2 feet deep and you can’t even use it till past 9am as they’re cleaning it so late….. but gym is open 247 which was nice 👌
Stayed 4 nights in Apr 2024

10/10 Excellent

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very comfortable stay
I had a very comfortable stay at Four Points by Sheraton Kampala & will surely recommend it for business and leisure travelers.
Stayed 6 nights in Apr 2024

10/10 Excellent

George

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay
I had a fantastic experience. The staff were incredibly welcoming and accommodating, the room was spacious, comfortable and clean, and the amenities were top-notch. I would highly recommend Four Points by Sheraton Kampala to anyone looking for a comfortable and enjoyable stay.
Stayed 3 nights in Feb 2024

8/10 Good

Joelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I experienced pure bliss at Four Points by Sheraton Kampala! The place was very clean and the service from the entire team was impeccable! This place exceeded my expectations! Its proximity to all the necessary amenities….. the pubs and Kampala’s night life sports are literally a stone throw away.Highly recommended for anyone travelling in Kampala

10/10 Excellent

Kevin C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
New, clean & comfortable I enjoyed my time at this location, close to everything I need and a walk from my favorite Açacia Mall, I will be back next year.
Stayed 5 nights in Dec 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and wonderful.
Stayed 3 nights in Dec 2023

8/10 Good

George

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I liked the convenience of the location. I think the hotel is over priced e.g. the price for room only is exhobitant.
Stayed 3 nights in Nov 2023

10/10 Excellent

Krystal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

hasan ilkin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Favorite
Good location, brand new hotel
Stayed 4 nights in May 2024

10/10 Excellent

Paola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Toru

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 3 nights in Feb 2024

10/10 Excellent

Seung Yuol

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great

10/10 Excellent

Seung Yuol

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great