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The Plaza Hotel Downtown, Trademark Collection by Wyndham

3.0 star property

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Exterior
Junior Suite, 1 King Bed, Mountain View, Corner | Living area | 40-inch LCD TV with cable channels, TV
Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillowtop beds, in-room safe, desk
Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillowtop beds, in-room safe, desk
Ballroom

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
405 Victoria St, Kamloops, BC, V2C2A9
  • Sandman Centre
    ‪3 min walk‬
  • Royal Inland Hospital
    ‪7 min walk‬
  • Thompson Rivers University
    ‪3 min drive‬
  • Kamloops, BC (YKA)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

Family Suite, Multiple Beds, Non Smoking (Two Bedroom) | Premium bedding, pillowtop beds, in-room safe, desk

Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Exterior

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$113 nightly
The price is $113 total
includes taxes & fees
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About this property

The Plaza Hotel Downtown, Trademark Collection by Wyndham

3-star hotel in Kamloops City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and concierge services.
The Plaza Hotel Downtown, Trademark Collection by Wyndham offers 67 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This Victorian hotel also offers a vending machine, multilingual staff, and concierge services. Guests can use the indoor pool at a partner property. Parking is available onsite for a surcharge.

The Plaza Hotel Downtown, Trademark Collection by Wyndham is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 10:30 AM.
Tumbleweeds Lounge - This brewpub serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 8 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tumbleweeds Lounge

Things to do

  • Indoor pool (guest access)
  • Piano

Family friendly

  • Access to nearby indoor pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1928
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 60.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The cardholder on the card used for reservation must be present at the time of check-in; if not available, an authorization form must be filled prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 8.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 60.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Plaza Hotel Kamloops
Plaza Kamloops
Plaza Hotel Trademark Collection Wyndham Kamloops
Plaza Hotel Trademark Collection Wyndham
Plaza Tramark Collection Wynd
The Plaza Hotel Trademark Collection by Wyndham
The Plaza Hotel Downtown Trademark Collection by Wyndham
The Plaza Hotel Downtown, Trademark Collection by Wyndham Hotel

The Plaza Hotel Downtown, Trademark Collection by Wyndham Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 368 out of 1306 reviews
Rating 8 - Good. 377 out of 1306 reviews
Rating 6 - Okay. 234 out of 1306 reviews
Rating 4 - Poor. 176 out of 1306 reviews
Rating 2 - Terrible. 151 out of 1306 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is very rustic and charming. The staff was lovely but parking and the area it is in, is not the greatest.
Stayed 1 night in Feb 2025

4/10 Poor

Serena

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were inly 2 towels for 4 ppl & 1 face cloth. I know you can call the desk to get more but i didnt could when i checked in. Didnt notice until my early morning wake up. The shower walls were filthy & whem i used a towel & just plain water, it came off easily which makes me wonder if room was cleaned at?!?
Stayed 1 night in Feb 2025

8/10 Good

Karen

Traveled with group
Liked: Staff & service
Staff is very accommodating. When I asked for a room change they did it immediately without question.
Stayed 1 night in Feb 2025

2/10 Terrible

SHELDON, Beverly Hills

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities
Housekeeping decided not to clean my room and the front desk stated she has to call a supervisor to figure out what to do which ended in me not getting my room cleaned. Staff is incompetent and has no clue of standard hotel housekeeping
Stayed 2 nights in Feb 2025

2/10 Terrible

Julie-Anne

Disliked: Cleanliness, staff & service, property conditions & facilities
Cleanliness was horrible, everything old and out dated. Somebody went running down the hallway amd ran out the emergency door ecut from 3rd floor, it was scary and unsafe, we saw people doing drugs in parking lot
Stayed 1 night in Feb 2025

4/10 Poor

Leanne

Stayed 1 night in Feb 2025

8/10 Good

Michelle

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort

Several blips during our visit this time, but ok.

Didn't seem like the bedside table was cleaned. Sandy feeling that scratched my cell phone when I slid it across. No extra roll of toilet paper. No TV controls. Lady at front desk dealt with that quickly and efficiently for us. Toilet kept running unless you jiggled the handle several times. Breakfast could be improved. In spite of all these issues, we enjoyed our stay. Have been to the Plaza many times. Great location. Friendly staff. Easy check in and check out.
Stayed 1 night in Feb 2025

8/10 Good

Malcom

Liked: Cleanliness, staff & service, property conditions & facilities
Pay parking
Stayed 1 night in Feb 2025

8/10 Good

Mitchell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was nice, Had a good view from the window. I also like the heritage part of the hotel
Stayed 2 nights in Feb 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities

Fun times

Very cold in room, thermostat non responsive.
Stayed 1 night in Feb 2025

10/10 Excellent

Katrina

Stayed 1 night in Oct 2024

8/10 Good

Mechille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

paul

Liked: Amenities
I left some clothing behind by mistake and called to enquire....they were to call me back and never did despite several enquiries! The hotel is in a convenient downtown location and is what you would expect for the money!!
Stayed 16 nights in Nov 2024

4/10 Poor

Michelle

Stayed 1 night in Jan 2025

8/10 Good

Johanna

Liked: Staff & service
Our room was a bit noisy as the elevator was adjacent to one of the walls and it was going all night long. Also could hear the people in the next room pee, brush teeth and take a shower as the bathroom was on the other side of the wall our bed was on. Included breakfast was good, the location was perfect right in town and the room had everything we needed.
Stayed 1 night in Jan 2025

2/10 Terrible

Florence

Disliked: Cleanliness, property conditions & facilities
The hotel rooms were old, the one room I was given looked like a $40 hostel room, the 2nd room was their "best room" and it was old/dated and the vents were making a whooshing noise. I stayed 10 min and realized I could not stay there, they wouldn't refund my room and charged me for parking when I was there for a total of 10-15min. Charged my card twice for the room that i didn't even stay in.
Stayed 1 night in Jan 2025

4/10 Poor

Cherise

Traveled with family
Disliked: Property conditions & facilities
Very old fashioned and vintage. Not the cleanest. There was uses towels in our bathroom and a dirty toilet brush in the hallway. The King size room was great but the 2 double beds were very uncomfortable. Overall have had more good experiences tha. Bad
Stayed 1 night in Jan 2025

10/10 Excellent

Baltej singh

Liked: Cleanliness, property conditions & facilities
Very good service
Stayed 1 night in Jan 2025

10/10 Excellent

Barbara

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luv this old hotel built in 1928. Beds were very comfortable. Staff is wonderful. Stay here every single time we come to Kamloops. Never disappoints.
Stayed 1 night in Jan 2025

2/10 Terrible

Benard

Room on the 4th floor , elevator not working. Dirty place , dirty carpets and bathroom. Terrible pillows asked for extra nobody cares , phone doesn’t work. Never going back.
Stayed 1 night in Jan 2025

8/10 Good

Sharon, Jarvie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Large clean rooms. Friendly breakfast with the room comfortable suite
Stayed 1 night in Jan 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Plaza Hotel

Convenient hotel for an overnight stay before an early flight. Love the on site restaurant.
Stayed 1 night in Jan 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service
The property shows its age but the price reflects that.
Stayed 2 nights in Jan 2025