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Kalamazoo Hotel and Suites

2.5 star property

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Photo gallery for Kalamazoo Hotel and Suites

Cozy retreat with a single bed, sofa, and kitchenette area.
Enter a stylish hotel with a glass door and lush greenery on either side.
Relax by the pool surrounded by a spacious deck with a non-slip surface.
Welcome to our hotel lobby, featuring a reception desk, seating area, and glass door entrance to the parking area.
Relax in this inviting space with a single bed, striped sofa, and wooden coffee table.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Laundry
  • Parking included

Explore the area

Map
3630 E Cork St, Kalamazoo, MI, 49001
  • Wings Event Center
    ‪16 min walk‬
  • Kalamazoo College
    ‪10 min drive‬
  • Western Michigan University
    ‪10 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪4 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, down comforters, desk, laptop workspace

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, down comforters, desk, laptop workspace

Standard Single Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Welcome to our lobby, featuring a reception desk, comfortable seating area, and lush greenery.

Sleep Inn & Suites

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, (1009)
$166 nightly
The price is $166 total
includes taxes & fees
Sleep Inn & Suites

About this property

Kalamazoo Hotel and Suites

Hotel in Milwood
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space.
Kalamazoo Hotel and Suites offers 65 accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kalamazoo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kalamazoo Hotel and Suites features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast on weekends. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Kalamazoo Hotel and Suites has designated areas for smoking.

A complimentary buffet breakfast is served between 5:30 AM and 9:30 AM on weekends.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekends 5:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Ski lift privileges
  • Ski passes
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Kalamazoo
Holiday Inn Express Kalamazoo

Kalamazoo Hotel and Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 199 out of 573 reviews
Rating 8 - Good. 165 out of 573 reviews
Rating 6 - Okay. 84 out of 573 reviews
Rating 4 - Poor. 63 out of 573 reviews
Rating 2 - Terrible. 62 out of 573 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked my stay at hotels.com for 2 rooms iternary confirmed. . When I arrived at the hotel, they only had me booked for one room. Although it was supposed to be adjoining rooms, paying for 2 rooms at $408. Then they told me the pool was closed, which was the main reason I booked at the place to begin with. Customer service was terrible, kept referring me to hotels. Dot com and nothing they could do for me.When I arrived at the place seemed vacant and very suspicious. Then charged me for a stay i couldnt do and had to rush to find another hotel to accomodate me quickly. Found a cheper hotel half price was decent and accommodated me quickly. Worst experience i have ever had. I am now fighting to get my money back through hotel.com for thier mistake not booking 2 rooms or the hotel that claims they didnt have 2 rooms either way Stay away from this hotel.
Stayed 1 night in Apr 2025

4/10 Poor

Jordon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked this location because it was advertised as having a pool. When we arrived we were told the pool was closed permanently six to eight weeks prior to our arrival. Their listings and website need to be updated to reflect this.
Stayed 2 nights in Mar 2025

2/10 Terrible

Mitchell

Stayed 2 nights in Mar 2025

4/10 Poor

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

No pool, smokey room, cheap breakfast, run down.

We show up expecting a pool and were told its shut down permanently. Room had a no smoking sign on it and it clearly STUNK like smoke. Hot breakfast was powdered eggs and brown and serve sausage. Overall rundown.
Stayed 2 nights in Mar 2025

2/10 Terrible

Catheryn

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very run down. Pee and pubic hair on my toilet upon check in. NO TOWELS. They gave us pool towels to compensate. Chipped paint all over our room. A stain of what I have to assume was blood? On the floor. My son tripped on their entry way and all that was said back was “it passes code” Usually holiday inn’s do us well. This needs upgraded or shut down
Stayed 2 nights in Mar 2025

2/10 Terrible

Amy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
i chose this hotel bc i wanted to swim but the pool is out of order. i was woken up so many times that i got no sleep. extremely disappointed and will never stay here again. Homeless people living around the property vandalizing vehicles.....do better or close your old hotel or move to a safer location.
Stayed 1 night in Mar 2025

8/10 Good

Magdeline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I originally didn’t intend to book a room at this hotel, but because of getting a horrible room at a different hotel this was a last minute decision. Walking in, I was immediately greeted by a young woman with a wide face. It was then that I knew this place would be a whole lot safer than the last. Then as I opened the door to my room, I was faced with shock. It certainly wasn’t what I was expecting but better! The room was huge, I quite literally felt like Kevin from the Home Alone movies when he got a room. It was very neat and tidy, smelled amazing, and was extremely comforting. Definitely recommend booking a room at this hotel. Not to mention the pricing isn’t too terrible, my room was $160 (definitely on the cheaper side in my opinion)
Stayed 1 night in Mar 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Property conditions & facilities
Very clean, beds are comfy, rooms are spacious and love the layout, pool and hot tub are really nice and the employees are really nice as well!
Stayed 1 night in Mar 2025

4/10 Poor

Richelle

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Fairly run down. Pool closed.
Stayed 1 night in Feb 2025

2/10 Terrible

Devin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was down for maintenance ended up just leaving and getting another room somewhere else
Stayed 1 night in Jan 2025

2/10 Terrible

Tomasz

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Terrie

Traveled with partner
Disliked: Amenities, property conditions & facilities
Needs to be cleaned up. Homeless people at hotel smoking pot at front door. No swimming pool open. Was not on website. Did mot feel safe. I would not recommend this hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Jayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Not the best.

As a coffee drinker it was annoying that the only coffee in the room was decaf and the carafe in the lobby was empty. The breakfast had several stations that were empty. Front desk was not quite professional. I've been in worst but this Holiday Inn Express wasn't great.
Stayed 1 night in Oct 2024

8/10 Good

Tarisai

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Our room was not very clean. We found gummies under the bed and candy by the door. The tub also had dirt ring in it. This hotel just need some updates and remodel
Stayed 1 night in Oct 2024

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Maninder

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Garrett

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The guy at the front desk on the evening of Thursday October 3rd was so helpful and never seemed irritated at our 1000 requests. Thank you!
Stayed 1 night in Oct 2024

6/10 Okay

robert

Traveled with family
Liked: Staff & service
Disliked: Amenities
close to the event we went to. had to ask a couple of times to fix the tv and to receive clean towels.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vicki

Stayed 1 night in Sep 2024

4/10 Poor

Karleen

Traveled with partner
Disliked: Cleanliness
Needs to be updated
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

MIO, Okemos

Stayed 1 night in Aug 2024

4/10 Poor

Jodi

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was friendly and helpful.The room was clean. But the TV did not work, and was stuck on video. The remote did not work to do anything. The air conditioning unit did not work at all. It was very loud and just rattled. We could not change the temperature, heat or cooling, nothing. So the room was extremely stuffy. Kids stomping on the ceiling all night. The room next to us continually knocked on our wall for most of the night.
Stayed 1 night in Sep 2024