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Holiday Inn Express and Suites Kalamazoo West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express and Suites Kalamazoo West by IHG

Exterior
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Free daily self-serve breakfast
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
1315 Westgate Drive, Kalamazoo, MI, 49009
  • Oasis Hot Tub Gardens
    ‪5 min drive‬
  • Western Michigan University
    ‪6 min drive‬
  • Kalamazoo College
    ‪7 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 400 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Communications)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible, Corner (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Mobility Accessible, Corner (Accessible Tub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds (Additional Living Area)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Communications)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Additional Living Area)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool, open 7:00 AM to 11:00 PM, sun loungers

Holiday Inn Kalamazoo West by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (369)
The price is $118
per night
$131 total
includes taxes & fees
Mar 12 - Mar 13
Holiday Inn Kalamazoo West by IHG

About this property

Holiday Inn Express and Suites Kalamazoo West by IHG

Kalamazoo hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express and Suites Kalamazoo West by IHG offers 105 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Kalamazoo hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express and Suites Kalamazoo West by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1001 square feet (93 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express and Suites Kalamazoo West by IHG is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,001 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Kalamazoo West Hotel
Holiday Inn Express Kalamazoo West
Inn Express Kalamazoo West
Holiday Inn Express Suites Kalamazoo West
Holiday Inn Express Suites Kalamazoo West
Holiday Inn Express Suites Kalamazoo West an IHG Hotel
Holiday Inn Express and Suites Kalamazoo West by IHG Hotel
Holiday Inn Express and Suites Kalamazoo West by IHG Kalamazoo

Holiday Inn Express and Suites Kalamazoo West by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 354 out of 659 reviews
Rating 8 - Good. 139 out of 659 reviews
Rating 6 - Okay. 64 out of 659 reviews
Rating 4 - Poor. 55 out of 659 reviews
Rating 2 - Terrible. 47 out of 659 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms with excellent beds
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Stayed 1 night in Nov 2024

8/10 Good

Sondra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean room, friendly helpful staff. Great breakfast options. However, USB ports, bathroom lights/fan damaged and inoperable.
Stayed 3 nights in Nov 2024

2/10 Terrible

Ron

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service
Huge party at property across the parking lot at other Hilton facility. Could NOT get any help from front desk at either property. Will NOT be staying at either facility or recommending either property.
Stayed 1 night in Oct 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!!
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels I’ve stayed in in a while! Everything was just right! The room was spacious and clean, the king bed that I had was super comfy, as well as the pillows, they were supportive yet soft, not puffy and large like some hotels have that hurt your neck! The shower had great pressure, was clean and roomy. The breakfast next morning was delicious and Flo, the breakfast attendant was always watching the food and keeping it super clean in there, and the food was fresh and abundant. She was very good at her job! All in all if I’m ever back in Kalamazoo, I will definitely stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Liked: Property conditions & facilities
We were visiting my nephew at college so the location is very convenient off of the highway, it’s clean, and has the best cinnamon rolls in the morning!
Stayed 1 night in Oct 2024

10/10 Excellent

Karunakarbabu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Alma

Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Stayed 2 nights in Sep 2024

10/10 Excellent

renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Stayed 1 night in Sep 2024

4/10 Poor

Tiffany

Traveled with family
We checked in and went to our room only to find that it hadn’t been cleaned. Dirty towels on the floor, bedding a mess, etc. Got transferred to another room. When we were getting ready for bed, we went to adjust the night shades and the entire system fell down on us.
Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The daily free breakfast, with host Flo, is outstanding. The desk staff is super helpful. There are great restaurants nearby. This hotel meets all my needs: clean, quiet, and comfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flo did am amazing job for each and every breakfast we had! Awesome lady!
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for the money. It was better than I expected
Stayed 1 night in Sep 2024

2/10 Terrible

Melanie

Business traveler, Traveled with family
Disliked: Staff & service
This property has taken $600 from me on top of the room charge, saying that I broke a tv in my room. My daughter and I stayed one night and definitely did not break the tv. They now have not communicated back to me, but have taken $600, without any communication, even. Claims they have an honest staff, however they are unrightfully charging me.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Staff was friendly and no major issues. Although newer, property showing some age. Blind was out of the track..does not seem to be centered well. Shower had been poorly caulked over. Pancake machine not working and bathroom floor a bit sticky.
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to stores and food. Had a good hot breakfast. Stuff was nice and friendly every time that seen you.
Stayed 1 night in Aug 2024