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Best Western Plus Kalamazoo Suites

2.5 star property

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Photo gallery for Best Western Plus Kalamazoo Suites

Indoor pool
Lobby sitting area
Down comforters, in-room safe, desk, laptop workspace
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
2575 S 11th Street, Kalamazoo, MI, 49009
  • Oasis Hot Tub Gardens
    ‪2 min drive‬
  • Western Michigan University
    ‪5 min drive‬
  • Kalamazoo College
    ‪6 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Down comforters, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Down comforters, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Kalamazoo Suites

Kalamazoo hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a microwave in a common area, and a business center.
Best Western Plus Kalamazoo Suites offers 64 accommodations with safes and coffee/tea makers. Beds feature down comforters. 48-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Kalamazoo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Plus Kalamazoo Suites provides a hot tub and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1195 square feet (111 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Best Western Plus Kalamazoo Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 7:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 7:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,195 square feet of conference space
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Kalamazoo
Best Western Kalamazoo Suites
Best Western Plus Kalamazoo
Best Western Plus Kalamazoo Suites
Best Western Plus Suites Hotel Kalamazoo
Best Western Suites Kalamazoo
Kalamazoo Best Western
Best Western Plus Kalamazoo Hotel Kalamazoo
Best Western Plus Kalamazoo Suites Hotel
Best Western Plus Kalamazoo Hotel
Best Plus Kalamazoo Suites
Best Western Plus Kalamazoo Suites Hotel
Best Western Plus Kalamazoo Suites Kalamazoo
Best Western Plus Kalamazoo Suites Hotel Kalamazoo

Best Western Plus Kalamazoo Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 420 out of 1005 reviews
Rating 8 - Good. 302 out of 1005 reviews
Rating 6 - Okay. 140 out of 1005 reviews
Rating 4 - Poor. 79 out of 1005 reviews
Rating 2 - Terrible. 64 out of 1005 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rosanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Ashley

Stayed 1 night in Aug 2024

6/10 Okay

Grace

Traveled with partner
Liked: Staff & service, amenities
We thought it was very strange that the pool is right in the entryway, with windows all around. This means that anyone checking in, going to breakfast, waiting for the elevator, or meandering the hall, etc is going to look at the pool as they pass, which is kind of awkward for the people swimming. Kind of felt like a hippo exhibit at the zoo lol. Also the floor in our room needed to be vacuumed again, but it probably only bothered us because we were working on a project on the floor.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay and great breakfast options.
Stayed 2 nights in Jan 2025

6/10 Okay

Pablo

Stayed 1 night in Jan 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Lisa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just avoid all cost! Horrible area!!

Staff was all a family & appeared friendly at first. As I was leaving after check in I was approached by a homeless man literally at the front door asking for a cigarette. Upon returning, numerous persons were openly doing drugs literally in front of the hotel, not even 20 ft from the main door.. I left after the 1 night of my 2 night booking and upon checkout, the lady said she understood my saftey concerns & they would email me confirmation email of a refund for the room. After a day and no email received i reached out to customer support, the hotel even refused to answer questions & hung up on the CS agent.. Just avoid & save yourself the trouble.. Didn't appear to be a bad area with a Costco & Traders Joes across the street but I was just wrong.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location to do things in Kalamazoo.
Stayed 1 night in Dec 2024

2/10 Terrible

Nora

Traveled with family and small children
Disliked: Cleanliness, amenities
After checking in, we found our shower did not work, the closet door did not slide and shower curtain was ripped. The front desk gave us another room. After a long day out, we came back to discover the hot tub was so chlorinated we were itching and had trouble breathing, the pool was not warm... at all! Then we get to our replacement room to find the shower pull was so stiff you had to pull extra hard, the dead bolt did not line up with the door frame so you couldn't lock it and a used condom was under the pull out. When we went to say something the front desk person was a young man who had his bare feet up on the counter. Would not reccommend this place at all.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long weekend.

Great room after a long day of skiing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Destiney

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Some of the people working guest services didn't know what they were doing
Stayed 2 nights in Dec 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was cute, but breakfast eggs and gravy was cold. Staff was pleasant and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Ronald

Traveled with family
Stayed 1 night in Dec 2024

8/10 Good

JERELYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good for the price

It was okay. If I had to stay there again, I probably would.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Anthony

Stayed 2 nights in Dec 2024

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice week long stay. The breakfast is top notch. The property is a little aged and they were working on the hot water while we were there, but it was mostly while we were out. We will stay here again. Great property for the price!
Stayed 5 nights in Dec 2024

10/10 Excellent

Tywanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here before so that’s why I stayed again and it was convenient from my daughters place
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very homey with the Christmas decorations. Great Breakfast and workers were very good at keeping it clean and filled.
Stayed 2 nights in Dec 2024

8/10 Good

ROBERT

Stayed 1 night in Nov 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Staff & service, amenities
This is the second time staying there it was alittle bit smaller than before and the blanket had some stains and no table to each for two and a chair keeping the extra shut which was strange so my experience was different but I will probably try it once more to make a final decision whether I like it as a whole and swimming pool with kids I almost fell because of all the water in the hallway and elevator. I twisted my knee and I limped the rest of my time there so it wasn’t best but it wasn’t the worst but I am still hurting so my trip was cut short.
Stayed 1 night in Dec 2024