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Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel

Property amenity
Exterior
Point of interest
Point of interest
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast included
  • Parking available
  • 24/7 front desk
  • Hot Tub

Explore the area

Map
75-146 Sarona Ln, Kailua-Kona, HI, 96740
  • Kona Inn Shopping Village
    ‪3 min walk‬
  • Hulihee Palace
    ‪4 min walk‬
  • Kailua-Kona Wharf
    ‪8 min walk‬
  • Kailua-Kona, HI (KOA-Kona Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(32 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Ocean View

Suite, Multiple Beds, Ocean View | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

9.4 out of 10
Exceptional
(34 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Ocean View

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Royal Kona Resort

Pool
Spa
Restaurant
Air conditioning
4.1 out of 5, Very Good, (2498)
The price is $255
per night
$338 total
includes taxes & fees
Feb 2 - Feb 3
Royal Kona Resort

About this property

Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel

Hotel in Historic Kailua Village
Along with an outdoor pool, this smoke-free hotel has 9 beach bars and a fitness center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a spa tub, self parking, and a business center are onsite.
Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel offers 75 air-conditioned accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kailua-Kona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel provides a spa tub and a fitness center. Guests can unwind with a drink at one of the hotel's 9 beach bars. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served between 6:30 AM and 10:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 9 beach bars

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W66529981-01
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Kailua-Kona
Holiday Inn Express Kailua-Kona
Holiday Inn Express Hotel & Suites Kailua-Kona Hawaii
Holiday Inn Express Hotel Suites Kailua Kona
Inn Express KailuaKona
Holiday Inn Express Hotel Suites Kailua Kona

Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 534 out of 1006 reviews" "
Rating 8 - Good. 265 out of 1006 reviews" "
Rating 6 - Okay. 108 out of 1006 reviews" "
Rating 4 - Poor. 46 out of 1006 reviews" "
Rating 2 - Terrible. 53 out of 1006 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 9 nights in Oct 2024

10/10 Excellent

Moises

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, the food was good, they had different options to pick from. They cleaned the room everyday unless you didn’t want them too. Everything is walking distance like abc stores, restaurants, nice views. The price is great as well. I will definitely come back to this hotel in the future!
Stayed 7 nights in Oct 2024

6/10 Okay

ALBERT

Stayed 1 night in Sep 2024

8/10 Good

sheena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in Oct 2024

10/10 Excellent

Nathan S

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite was the cleanliness.
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in breakfast close by everything
Stayed 5 nights in Oct 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We had a great experience at the Holiday Inn. The staff were very wonderful & super helpful as this was our 1st time coming to Hawaii they gave us some good insights & always had a smile they were very accommodating to our needs. The hotel is centrally located (walking distance) to the beach, pier, restaurants & stores. Breakfast wasn't bad as they had many options however everything is boiled as they do not seem to have a kitchen but again lots of choices which was nice. I would recommend staying here and if you want to see additional beautiful beaches rent a car it's well worth it and the staff will tell you where to go along with giving you a map! See you again Hilton Aloha
Stayed 7 nights in Sep 2024

8/10 Good

SANGGEE

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marylou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the property is in easy walking distance to the beach and shops/dining. The free breakfasts were good.
Stayed 5 nights in Sep 2024

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always chose Holiday Inn whenever possible during travels. This was a great surprise to find Holiday Inn on Big Island. Great location. Even though it’s not directly on a beach, it was just 10 minutes walk. In fact all shops and restaurants were on the same street along the ocean side and it was 10 minutes away. Rooms were always clean and the property was well kept. Complimentary breakfast is a huge plus. Every morning there were eggs, bacon or sausages, juices, coffees, pancakes, toasts, muffins, yogurts, cereals and more. It was always a great meal before we explored the island every day.You will not be disappointed in the location and price. In fact it was 15 minutes from the airport. The famous luau at the King’s resort is also 10 minutes walk, so drink as much as you want since no driving is needed. We love being out and exploring, had a rental for all our travels. We were so appreciative of the stuff to let us store our suitcases downstairs after later checkout because our flight was later in the evening. We spent our last hours on the beach and walking around the area while waiting for our time to leave. We were offered a shower and fresh towels before we left at the pool area, which was great after the last minutes at the beach before the flight. Highly recommend this location!
Stayed 6 nights in Sep 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything about it. Would highly recommend it.
Stayed 7 nights in Sep 2024

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and friendly hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Construction of 1st floor, no laundry available, no acess to elevator near pir room, limited parking, room cleaning was make the beds, never even opened coffee maker to see that a pod had been used. Pool not use able, very dirty.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sackda

Traveled with family
Liked: Amenities
Wonderful staff, we enjoyed the breakfast, close to the beach and 5-15 min away from shopping centers, airports, and other beaches.
Stayed 3 nights in Sep 2024

6/10 Okay

Lisa

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This was our 3rd stay at your hotel. We were very disappointed that we were not informed about the remodeling of your hotel. I’m sure it’ll be wonderful once it is completed however we were quite surprised that things we were accustomed to being able to use and access weren’t available. Our room wasn’t ready and we were offered another BUT at a higher price. Since we were missing out on things we were paying for it was disappointing that we couldn’t get another room for less. The staff is always very friendly and helpful and very welcoming. I’m very sad to give a disappointing experience review this time.
Stayed 3 nights in Sep 2024

8/10 Good

Valarie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient place to stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elayne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easily walkable to shopping, dining. The area is clean and safe. My only complaint would be there was only 1 working elevator. The breakfast in the morning was also a treat!
Stayed 2 nights in Aug 2024

10/10 Excellent

Eldon, Sunnyvale

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the breakfast was good except for gravy on biscuit every morning. The gym and laundry rooms were closed my entire stay
Stayed 9 nights in Aug 2024

2/10 Terrible

Olga, Modesto

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty property, around homeless population, not safe for kids. Beach dirty. Staff not friendly especially lady at the kitchen was rude. They cut out towels supplies. First we had 4 of each for 2 queen beds room, later ended up to 2 of each like for couple. We stayed 7 nights and they never changed our linens. Carpet old and was stinky. Air conditioner didn’t work properly, all the time had condensate leaking from the ceiling. Only front desk people provided good customer service.
Stayed 7 nights in Aug 2024

10/10 Excellent

Xiaona

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, location, breakfast great. Random sand in room. Maybe to be expected as tourists go to the beach.
Stayed 3 nights in Aug 2024

6/10 Okay

Naoyuki

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The start was a little upsetting - We arrived 20min earlier than check-in time, but tried to check in and then were put through a room. This was great. But the room wasn't ocean view, although we booked it. So we came back to the check-in counter and told it to the staff who dealt with us then he said he didn't know we had reserved ocean-view room. He then put us back to unchecked and asked us to wait for a room to be ready, which was OK, but his behaviors clearly looked unhappy which was unpleasant and disappointing to me. Actually it seems he was a staff to work before the check-in time, so he just may not be familiar., and the lady who came in later and is probably the person to deal with check-ins let us re-check in and put us to an ocean view room. One more thing is that the toilet flushing stopped functioning in the next morning. It was fixed upon our request while we were having a breakfast but it was inconvenient at first of a day. Except for these, the room is clean and spacious. The room reminded me of a hotel room in the US mainland I have often used during a business trip. It was an ocean-view room, but it doesn't provide a clear view of the ocean actually.
Stayed 1 night in Aug 2024

10/10 Excellent

JANE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

8/10 Good

jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well located in town but not what we were looking for
Stayed 1 night in Aug 2024