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Holiday Inn Express Hotel & Suites Kailua-Kona by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Kailua-Kona by IHG

Property amenity
Point of interest
Point of interest
Point of interest
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
75-146 Sarona Ln, Kailua-Kona, HI, 96740
  • Kailua-Kona Wharf
    ‪9 min walk‬
  • Kamakahonu Beach
    ‪9 min walk‬
  • Kailua Pier
    ‪11 min walk‬
  • Kailua-Kona, HI (KOA-Kona Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Ocean View

Suite, Multiple Beds, Ocean View | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Ocean View

  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is $212
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includes taxes & fees
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About this property

Holiday Inn Express Hotel & Suites Kailua-Kona by IHG

Hotel in Historic Kailua Village
Along with an outdoor pool, this smoke-free hotel has 9 beach bars and a fitness center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a hot tub, self parking, and a business center are onsite.
Holiday Inn Express Hotel & Suites Kailua-Kona by IHG offers 75 air-conditioned accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kailua-Kona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Holiday Inn Express Hotel & Suites Kailua-Kona by IHG provides a hot tub and a fitness center. Guests can unwind with a drink at one of the hotel's 9 beach bars. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express Hotel & Suites Kailua-Kona by IHG is a smoke-free property.

A complimentary continental breakfast is served between 6:30 AM and 10:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 9 beach bars

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W66529981-01
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Kailua-Kona
Holiday Inn Express Kailua-Kona
Holiday Inn Express Hotel & Suites Kailua-Kona Hawaii
Holiday Inn Express Hotel Suites Kailua Kona
Inn Express KailuaKona
Holiday Inn Express Hotel Suites Kailua Kona
Holiday Inn Express Hotel Suites Kailua Kona by IHG
Holiday Inn Express Hotel Suites Kailua Kona an IHG Hotel
Holiday Inn Express Hotel & Suites Kailua-Kona by IHG Hotel

Holiday Inn Express Hotel & Suites Kailua-Kona by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 550 out of 1039 reviews
Rating 8 - Good. 278 out of 1039 reviews
Rating 6 - Okay. 110 out of 1039 reviews
Rating 4 - Poor. 50 out of 1039 reviews
Rating 2 - Terrible. 51 out of 1039 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

LLOYD

Stayed 2 nights in Dec 2024

6/10 Okay

Sharath

Traveled with family
Disliked: Cleanliness, amenities
The beds were unclean with hair sticking to the mattresses. The pillows weren’t clean as well. The breakfast space was very small and the spread inadequate, especially during the holiday season when many people are expected.
Stayed 1 night in Dec 2024

8/10 Good

Chandra, Chester

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

2/10 Terrible

Christian

Disliked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Nergis

Stayed 4 nights in Dec 2024

2/10 Terrible

Na

Stayed 2 nights in Dec 2024

4/10 Poor

Brittany, Gardner

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
The woman at the front desk wasn't nice at all. She dis not explain things well and was very condescending when I asked about the charges. They also require a $150 hold for incidentals, which is ridiculous for a Holiday Inn express. This information, along with having to pay $15 to park at the hotel on top off overpaying for the nost basic room in the first place. (King bed, small bathroom with only shower. A tiny couch thing and a tv - mini fridge was broken, and outlets did not work) I dont recommend staying here. There are plenty of ither hotels closer to the airport, which are cheaper and dont have $150 incidental charge orna fee to park on their property, which has barely any parking. We had to wedge ourselves in to a "bike only" spot at the back, next to a fence where there was barely and room to get in and out of the car or get our luggage in and out. There were a ton of people complaining about this fact, trying to park at the same time we were.
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ramesh

Stayed 2 nights in Dec 2024

10/10 Excellent

George

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No carpet in rooms so you can hear the room above you
Stayed 3 nights in Dec 2024

10/10 Excellent

Tiffany

Stayed 4 nights in Nov 2024

8/10 Good

Jindong, Gainesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay, near the main dining area, walkable to many restaurants nearby. Spacious room and good internet. Drawback was under par breakfast and very limited sitting for breakfast. Parking also limited too. Some difficulty to find the entrance to the hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

David L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Ronald

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Arrived at check in time 3Pm. Was unable to check in. Line up of people waiting. Took my time waiting thru line up. No rooms available yet. Had to wait 20 mins to check our luggage into storage waiting for a room. Was told they would call me once my room was available. Went for lunch . Did some shopping still no call. Walked back go hotel 2now 5:30 Pm waited in line. Room still not available. Had to wait as it was still being cleaned. 5:45 towaited in line again. Told it was ready just needed floors to dry another 10 mins. Could get room keys to access the pool until room was ready. . Waited 10 mins. Went thru line again. Was told i will have to wait longer. About 6 Pm finally got into our room. Random people with keys entered the room 3 while we were in it. Asked the manager to ctalk to us. No manager available yet.
Stayed 1 night in Dec 2024

10/10 Excellent

Carolee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ruth, Honolulu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate and great location.
Stayed 2 nights in Dec 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff...my only issue was the bread toaster...took forever and looks like a new one is needed. Cheers to the gentlemen taking care of the buffet with colored eyes. Always had it clean and stocked
Stayed 6 nights in Dec 2024

10/10 Excellent

Cayla

Liked: Staff & service, amenities, property conditions & facilities
It was a little loud near the staff laundry. But good enough. And we liked the lighting, breakfast, comfy beds, and walkable to everything! The room was great but the floor needed a little more DYSON
Stayed 2 nights in Dec 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly overall highly recommended
Stayed 4 nights in Dec 2024

10/10 Excellent

zhi hua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
包早餐，很方便
Stayed 6 nights in Dec 2024

8/10 Good

Toni Van

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Malnaidelage Nalin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Tim

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great Asian fusion restaurant nearby. Parking spots were tiny.
Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Stayed 1 night in Nov 2024

10/10 Excellent

Sara

Stayed 2 nights in Nov 2024