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Utopia Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Utopia Hotel

Breakfast and dinner served
Seasonal outdoor pool, pool umbrellas, sun loungers
Family Tree House | In-room safe, individually decorated, individually furnished, desk
Bar (on property)
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Chaussée Brunehault 392b, Masnuy-Saint-Jean, Jurbise, 7050
  • Royal Golf du Hainaut
    ‪4 min drive‬
  • Supreme Headquarters Allied Powers Europe
    ‪5 min drive‬
  • Grand Large
    ‪6 min drive‬
  • Charleroi (CRL-Brussels South Charleroi)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, Sauna

Deluxe Room, Sauna | Room amenity

Deluxe Room, Sauna

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | In-room safe, individually decorated, individually furnished, desk

Classic Double or Twin Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Tree House

Family Tree House | In-room safe, individually decorated, individually furnished, desk

Family Tree House

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | In-room safe, individually decorated, individually furnished, desk

Comfort Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Tree House

Comfort Tree House | In-room safe, individually decorated, individually furnished, desk

Comfort Tree House

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Living area | Flat-screen TV

Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | In-room safe, individually decorated, individually furnished, desk

Triple Room

  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About this property

Utopia Hotel

3-star Jurbise hotel close to Royal Golf du Hainaut
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Utopia Hotel offers 61 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Utopia Hotel features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and meeting rooms. This Art Deco hotel also offers a terrace, multilingual staff, and a garden. Complimentary self parking is available on site.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Les jardins d'Utopia - This restaurant serves breakfast and dinner.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Les jardins d'Utopia

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 13 for children
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The seasonal pool will be open from April 16 to October 01

Property is also known as

Utopia Hotel Mons
Utopia Mons
Utopia Hotel Jurbise
Utopia Jurbise
Utopia Hotel Hotel
Utopia Hotel Jurbise
Utopia Hotel Hotel Jurbise

Utopia Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 122 out of 502 reviews" "
Rating 8 - Good. 181 out of 502 reviews" "
Rating 6 - Okay. 101 out of 502 reviews" "
Rating 4 - Poor. 60 out of 502 reviews" "
Rating 2 - Terrible. 38 out of 502 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

dorothee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour .
Stayed 1 night in Oct 2024

10/10 Excellent

Enes

Stayed 2 nights in Oct 2024

2/10 Terrible

karl

Business traveler
Liked: Cleanliness
tester le chauffage
Pas de chauffage fonctionnel dans la chambre 4
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

angela

Traveled with family
The hotel is in a rural area .
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

cindy

Stayed 1 night in Aug 2024

6/10 Okay

Lucia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nous sommes restés une seule nuit, heureusement.
Stayed 1 night in Aug 2024

6/10 Okay

Pearl

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2024

8/10 Good

Dominique

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Jean-Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Simon

Traveled with partner
Really quiet hotel. Convenient for an overnight stay on our way from the Chunnel to Germany. Staff speak some English, which was a nice bonus when we called because we were going to be late. You can check in no matter how late you arrive. Bar closes at 11pm but the night porter can still sell you bottles of beer. Unlike us, do remember to close the window at night or you will be bitten by mosquitos!
Stayed 1 night in Jul 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Aaron

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Lovely property, just let down by cleanliness
We stayed in one of the treehouse lodges, in which facilities were good! View out the window was really cool, bathroom was good. Only thing that let it down was the overall cleanliness of the property. Was dead flies throughout, and old pile of mud or animal waste underneath the stairs, crack in the shower floor. We stayed with an under 3, however stairs are a little precarious due to the construction of the pod, we may consider this if we was to stay in the future.
Stayed 1 night in Jul 2024

2/10 Terrible

Maarten

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Based on the pictures this looked like a fine hotel to spend the night. Little did we know. The room smelled horrible. Comparable to sewer and an old homes people smell. The airconditioning did not work. We complained several times (3) during the evening and night. The staff was willing to help. Little did we know that the staff actually dealt with these complaints many times. So it was just a rehearsed helping offer. Heard that from the barman during my last complaint in the middle of the night. The room is in desperate need of a new carpet, a new paint on the wall and new mattresses and a new bathroom and a new airconditioning which can actually work. The bathroom shower did not work due to the lime scale. There was no water coming thru the big shower head at all! The lime scale on the walls was of the charts. There are tons of mosquitoes in the room and hotel. So sleeping with the window open was no option. At 1pm i could get a hold of a fan so we were able to get a few hours sleep but we woke up with broken backs and a lot of mosquito bites. After that it was time for breakfast. There was not a lot of choice. There were two types of bread, chocolate croissants and some cereal. The scrambled egg was really disgusting. The orange juice not fresh. I can go on and on with everything that is wrong with this place. On top of this all the fire alarm went off three times due to a mail function. The pool water had turned green. This hotel definitely earned a top 2 spot of worst
Stayed 1 night in Jul 2024

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2024

10/10 Excellent

Jacek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

2/10 Terrible

Sophie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed in one of the sauna rooms. First issue was that the room was situated downstairs, next to the gym, the hotel toilets, & the reception area, so was very noisy. We had people in the room above us banging the floor, running around & shouting at 1am. The sauna was a nice addition to the room, but the water bucket was full of mouldy water. Cobwebs & dust everywhere in the room, and a colony of ants outside the room door, which a member of staff did clean up, but the ants returned about 10 mins later. We went for food at the hotel too, which was nice, but definitely not worth the price at all. The staff were all very polite and did assist when we reported the people above us being loud. The gym was nice, had little equipment but was good quality & very clean. We didn’t use the pool. I wouldn’t go back to this hotel, and I would recommend finding somewhere else in the area to stay.
Stayed 1 night in Jun 2024

8/10 Good

Anette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for the family
Nice stay for our family. The kids likes the pool and the beautiful tree-houses.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Hervé

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Medium
Nice setting with a good gym and private sauna. Some good products, but the service in the restaurant is not up to scratch, the products and breakfast are not up to scratch and the soundproofing in the rooms is poor.
Stayed 2 nights in Jun 2024

10/10 Excellent

DAVID

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, great room, thé only problem came from thé morning light that woke me up too early
Stayed 1 night in May 2024

2/10 Terrible

JACQUES

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disastrous
I don't understand why we received again an enquiry document since we claimed severely yesterday evening that both the room and the services were below any normal expectation
Stayed 1 night in May 2024

8/10 Good

Hope

Stayed 1 night in May 2024