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Juneau Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Juneau Hotel

Lobby
Interior entrance
Lobby sitting area
Suite, 1 Queen Bed | Private kitchen | Full-size fridge, microwave, oven, stovetop
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Kitchen

Explore the area

Map
1200 W 9th St, Juneau, AK, 99801
  • Juneau Arts and Humanities Council
    9 min walk
  • Alaska Governor's Mansion
    11 min walk
  • Alaska State Museum
    11 min walk
  • Juneau, AK (JNU-Juneau Intl.)
    12 min drive

Room options

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Private kitchen | Full-size fridge, microwave, oven, stovetop

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Living area | Flat-screen TV

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Ramada by Wyndham Juneau

Pet friendly
Parking included
Free WiFi
Restaurant
3.8 out of 5, Good, (747)
The price is $199
per night
$227 total
includes taxes & fees
Dec 12 - Dec 13
Ramada by Wyndham Juneau

About this property

Juneau Hotel

3-star hotel in Downtown Juneau
This smoke-free hotel features a fitness center, a business center, and conference space. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Juneau Hotel offers 74 accommodations with washers/dryers and laptop-compatible safes. Accommodations are furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center. Event facilities measuring 690 square feet (64 square meters) include conference space. A roundtrip airport shuttle during limited hours and a ferry terminal shuttle are complimentary for guests. This business-friendly hotel also offers a fitness center, a vending machine, and a picnic area. Onsite self parking is complimentary.

Juneau Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:30 PM
  • Free ferry terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 690 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Queen sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
A car is not required for transportation to and from this property

Property is also known as

Juneau Hotel Alaska
Juneau Hotel Hotel
Juneau Hotel Juneau
Juneau Hotel Hotel Juneau

Juneau Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 239 out of 451 reviews" "
Rating 8 - Good. 148 out of 451 reviews" "
Rating 6 - Okay. 35 out of 451 reviews" "
Rating 4 - Poor. 19 out of 451 reviews" "
Rating 2 - Terrible. 10 out of 451 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Analicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After my son and I were unceremoniously booted off Norwegian Cruise Line (NCL) because my son had a nervous break down and NCL didn't know how to deal with it, we stayed at the Juneau Hotel. It is within walking distance to downtown. The bed is big and comfortable. The rooms are spacious and include a living room, kitchen and bedroom. We really appreciated the in-room washer and dryer for laundry. The staff was responsive and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved walking to the store once I found the beautiful boardwalk along the water. The walk into downtown was a bit further and walkable, but you can also get a Lyft ride for under $10. I wish there were closer places for dinner, since you pretty much had to walk to downtown about 10 minutes, but the Sandpiper cafe was an excellent choice for breakfast and lunch and only a 10 minute walk. The staff at the hotel was very friendly and helpful. The rooms were well equipped. Our room was close to a busy street but traffic disappeared at night until around 7 am, and mostly I was never bothered by traffic noise. I’d stay here again.
Stayed 4 nights in Aug 2024

8/10 Good

Scott

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kirt

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Aug 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent room and close to downtown!
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Toni

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were super clean, new carpeting, comfortable beds. Great location to the harbor and walking distance to downtown. Nearby IGA grocery store, nearby coffee shops. Hotels in Juneau are higher priced but this was less than the competition nearby.
Stayed 6 nights in Aug 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel
My husband had Covid the develop into a lung infection on one of the cruises and they offloaded us in Juneau. My son called several hotels and decided on this one. They were so friendly and helpful and accommodating. Any details that I could share but I’m still here, so I would highly recommend this hotel. They have a wonderful staff and accommodation.
Stayed 3 nights in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
6am train whistle alarm clock
Stayed 1 night in Aug 2024

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
The room was clean, with kitchen facilities that I used and a washer/dryer that I did not use but appreciated having the option of using. Very walkable to the civic center and downtown Juneau.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sanjula

Stayed 2 nights in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

A Todd

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We chose this place primarily because there was not a lot of choices. But it stood out because it had a workout room. We were disappointed that none of the 3 arobic machines were operational. This an older hotel but it is clean and as a bonus had a washer and dryer in the room. I would stay there again.
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Had I known the condition I would have passed…
Stayed 2 nights before beginning a cruise. Our flight arrived at 1:00am and there was someone at the front desk to check us in and get the key to our room. But then it was downhill. This property is very worn and dated. I would not have stayed at this property had I known its condition. The bed mattress was worn and sagging. A lot of the property including our room had wine color carpet and it did not look very clean. The toilet stopped working second day and although an employee brought a plunger and tried to repair the toilet it was still not properly working the rest of our stay. Our room was near an outside trash container and at 6:30am it sounded like the truck was driving through our room. I am disappointed and do not recommend this property.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bryn T

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and Marie, the manager, was very responsive and helpful when a problem arose with one of her employees failing to communicate with us on a change of airport transportation. The staff was friendly and helpful. I will gladly go back!
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service!
Stayed 1 night in Jul 2024

10/10 Excellent

Neal

Stayed 1 night in Jul 2024

6/10 Okay

John

Liked: Cleanliness
Juneau Hotel review
Not too many amenities available. Lost 6.00 in the soda vending machine. No breakfast.
Stayed 1 night in Jul 2024

8/10 Good

D Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location; super friendly staff; airport shuttle expedient.
Stayed 1 night in Jul 2024

4/10 Poor

Alan

Disliked: Property conditions & facilities
We were surprised how worn this place was given the high ratings on Hotels.com. Very expensive. Maintenance problem with some leak downstairs. Fire alarm went off at 2am. Also surprised that while advertised as in downtown Juneau it is really a mile from the historic downtown. Industrial surroundings, no food service. Extremely nice staff though.
Stayed 1 night in Jul 2024