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Four Points by Sheraton Juneau

3.0 star property

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Photo gallery for Four Points by Sheraton Juneau

Reception
Premium bedding, pillowtop beds, desk, blackout drapes
Junior Suite, Multiple Beds, Mountain View | Premium bedding, pillowtop beds, desk, blackout drapes
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Laundry
  • Free WiFi
  • Business services

Explore the area

Map
51 Egan Dr, Juneau, AK, 99801
  • Alaska State Capitol
    ‪5 min walk‬
  • Mount Roberts Tramway
    ‪7 min walk‬
  • Alaska Governor's Mansion
    ‪8 min walk‬
  • Juneau, AK (JNU-Juneau Intl.)
    ‪12 min drive‬

Room options

View all photos for Junior Suite, Multiple Beds, Mountain View

Junior Suite, Multiple Beds, Mountain View | Premium bedding, pillowtop beds, desk, blackout drapes

Junior Suite, Multiple Beds, Mountain View

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Sea View

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Sea View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Sea View

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Sea View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Mountain View

  • Sleeps 4
  • 2 Queen Beds

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Reception

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$182 total
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Apr 27 - Apr 28
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About this property

Four Points by Sheraton Juneau

3-star Juneau hotel, connected to the convention center in Downtown Juneau
This hotel features a 24-hour fitness center, a 24-hour business center, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Change of towels is available on request.
Four Points by Sheraton Juneau offers 106 accommodations, which are accessible via exterior corridors and feature iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site at this 3-star property. This business-friendly hotel also offers a 24-hour fitness center, ski storage, and concierge services. Onsite self parking is complimentary.

Four Points by Sheraton Juneau has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Ski storage

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • Conference center

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Biodegradable coffee stirrers available
  • Built in 1974
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Juneau Hotel
Four Points Sheraton Juneau
Goldbelt Hotel Juneau
Goldbelt Juneau
Goldbelt Hotel Juneau Alaska
Juneau Goldbelt Hotel
Four Points by Sheraton Juneau Hotel
Four Points by Sheraton Juneau Juneau
Four Points by Sheraton Juneau Hotel Juneau

Four Points by Sheraton Juneau Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 132 out of 296 reviews
Rating 8 - Good. 95 out of 296 reviews
Rating 6 - Okay. 37 out of 296 reviews
Rating 4 - Poor. 16 out of 296 reviews
Rating 2 - Terrible. 16 out of 296 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Billy

Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of all worlds
A new, modern place to stay nestled between downtown Juno and the waterfront. The rooms are spacious, clean, and provide all of the amenities you'll need for your business or personal trip. Bright and clean bathrooms with excellent showers. Very friendly front desk staff. And a workout room with just enough equipment to make you sweat, whether you're a gym rat or occasional sweater. Great neighborhood with many of the best Juneau attractions within walking distance.
Modern, clean room
View from our window
Hotel exterior on Egan Street
Hotel parking lot
Stayed 3 nights in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Short walk to anywhere downtown. Friendly staff. Clean hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities
Great part of town and friendly people
Stayed 2 nights in Oct 2024

8/10 Good

Craig, Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities
Older hotel centrally located. Easy walking distance to restaurants and shopping, tram and other tourist activities. Very friendly staff. Hotel was clean and comfortable. Views were great facing the inlet.
Stayed 5 nights in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Anna Marie

Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason I gave a 4 overall rating is because a hotel this nice should provide shuttle service to/from the airport.
Stayed 2 nights in Sep 2024

4/10 Poor

michael

Disliked: Cleanliness, property conditions & facilities
Two star hotel with five star price
Stayed 1 night in Sep 2024

6/10 Okay

Tamara Jill

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2024

4/10 Poor

Katrina, Chugiak

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The view and the location are the only positives of this hotel. What the photos don’t show is how dated this place is or that it smells like musty old carpet and stale smoke that they attempt to cover up with overly strong plug ins in the hallways. It smells like a smoker with too much perfume. The bed was too soft for two people to share. I spent the whole night tipped sideways like sharing an air mattress with a heavier person. Pillows are lumpy when you lay down and flat as a pancake by morning. When I booked this place there was a restaurant advertised but no such thing when we checked in. The room was mostly clean but there was quite a bit of hair in the corners when we checked in. On our last morning the cleaning lady barged right into our room without knocking, several hours before our checkout time. Front desk staff was polite when we checked in but on second night the front desk girl was eating takeout with her friends at the tables in the lobby when we stopped by to buy bottled waters. This is not the kind of facility or service I would expect from Marriott or Sheraton. In fact for the same $500/night we stayed in much nicer hotels on the Vegas strip. I get that Juneau is remote and a tourist town but this is ridiculous. We would not stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadly, no bears
Great location. Perfect for walking everywhere in downtown Juneau. The staff was friendly, the rooms were big, clean and bright. The bed was comfortable. The bedding was clean. The mattresses were clean. The only thing that would have made the room AMAZING would have been a room at the front of the hotel so that we could see the port and harbor and a little more night sky. As is, the room at the back of the hotel faced a nice bunch of trees and some houses, and a slightly noisy air conditioner. And that was fine, but a little disappointing given the amazing scenery out the front windows. We stayed for a week. The staff had my room number and promised to call me day or night if a bear wandered by the hotel, but sadly, no bears.
Stayed 6 nights in Aug 2024

8/10 Good

Thierry

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lori

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Dawn

Stayed 3 nights in Jul 2024

10/10 Excellent

Vicki

Stayed 1 night in Jul 2024

10/10 Excellent

Rosemary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For Juneau this property is in a great location with great staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jan

Stayed 1 night in Jun 2024

8/10 Good

Sylvia

Stayed 7 nights in Jun 2024

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Martha at front desk is amazing.
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good proximity to downtown restaurants and activities. Concierge service for tram tickets. Free parking. Clean. Refrigerator.
Stayed 2 nights in Jun 2024

6/10 Okay

Jeffrey

4 star price with 1 star service and property. Check in staff not helpful. Need better system for check in. Room tired and dated. Some garbage on floor from prior guest.
Stayed 1 night in May 2024

10/10 Excellent

Al and Kay Cloutier

Stayed 5 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness
Large window overlooking the port, was a wonderful view of float planes taking off, and watching the cruise ships.
Stayed 3 nights in May 2024