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Serrano Residencial Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serrano Residencial Hotel

Reception
Terrace/patio
Exterior
Quadruple Room | Minibar, individually decorated, desk, blackout drapes
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Rua Santa Rita, 399, Juiz de Fora, MG, 36010 071
  • Cine-Theatro Central
    3 min walk
  • Royal Credit Museum
    4 min walk
  • Calcadao da Rua Halfeld
    4 min walk
  • Juiz de Fora (JDF-Francisco Alvares de Assis)
    17 min drive

Room options

View all photos for Twin Room

Twin Room | Minibar, individually decorated, desk, blackout drapes

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Minibar, individually decorated, desk, blackout drapes

Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, individually decorated, desk, blackout drapes

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room

Triple Room | Minibar, individually decorated, desk, blackout drapes

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, individually decorated, desk, blackout drapes

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, individually decorated, desk, blackout drapes

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

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$44 total
includes taxes & fees
Dec 8 - Dec 9
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About this property

Serrano Residencial Hotel

3-star hotel in Juiz de Fora Centro
This hotel features a restaurant, a business center, and conference space. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Serrano Residencial Hotel offers 73 air-conditioned accommodations with minibars and blackout drapes/curtains. These individually decorated accommodations have separate dining areas and include desks. 32-inch LCD televisions come with cable channels.

Bathrooms include showers. This Juiz de Fora hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This 3-star property offers access to a business center. This business-friendly hotel also offers a terrace, multilingual staff, and laundry facilities. Complimentary self parking is available on site.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Pao de Angu - This restaurant serves dinner only.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant

Restaurants on site

  • Pao de Angu

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1995

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Individual decor

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Serrano Residencial Hotel Juiz de Fora
Serrano Residencial Hotel
Serrano Residencial Juiz de Fora
Serrano Residencial
Serrano Residencial Hotel Juiz De Fora, Brazil
Serrano Residencial
Serrano Residencial Hotel Hotel
Serrano Residencial Hotel Juiz de Fora
Serrano Residencial Hotel Hotel Juiz de Fora

Serrano Residencial Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 188 out of 318 reviews" "
Rating 8 - Good. 103 out of 318 reviews" "
Rating 6 - Okay. 18 out of 318 reviews" "
Rating 4 - Poor. 6 out of 318 reviews" "
Rating 2 - Terrible. 3 out of 318 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Very very good
Stayed 1 night in Dec 2023

10/10 Excellent

Yara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Josyana

Traveled with family
Foi incrível, pertinho do local onde tinha um evento que fui. Os funcionários super atenciosos. Fui no restaurante do hotel, pedir um jantar, estava deliciosa a comida.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Espera mais da estadia
Bem localizado e com bom atendimento, porém deixou muito a desejar em outros aspectos, como por exemplo água da pia, chuveiro e vaso barrenta. A temperatura da água não mantinha equilíbrio, hora muito quente hora muito fria. O wi-fi não funcionava adequadamente, extremamente lento e parava de funcionar por várias vezes.
Stayed 2 nights in Aug 2024

10/10 Excellent

ÁLVARO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sem problemas. Tudo dentro do esperado.
Stayed 1 night in Aug 2024

10/10 Excellent

José Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avaliação
Fomos muito bem acolhidos, recepcionista muito cortês prestando as informações com amabilidade. Gostamos tanto que no dia seguinte, que deveria ser a nossa volta, tivemos que nos hospedar novamente e optamos pelo mesmo hotel. Parabéns.
Stayed 1 night in Aug 2024

10/10 Excellent

RITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ACOLHIMENTO DIZ TUDO!
MUITO BOA. QUANDO VENHO PARA CA, SEMPRE FICO AQUI. PERTO DE TUDO....BOM.... TUDO EXCELENTE!
Stayed 1 night in Aug 2024

10/10 Excellent

Ivonete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradeço o atendimento e gentileza. O único inconveniente foi a torneira do chuveiro nao fechar totalmente ficando uma goteira desagradável
Stayed 2 nights in Aug 2024

10/10 Excellent

Gabriel

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel magnífico, sempre que vou a Juiz de Fora me hospedo lá. É mais uma vez recepção calorosa e atendimento de primeira, em breve voltarei novamente…
Stayed 1 night in Aug 2024

10/10 Excellent

MADELON

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serrano Hotel..
Hotel central, próximo a lojas e restaurantes... e o fato de ter quarto quádruplo foi sensacional... como saímos em turma, ninguém queria ficar separada!!! Atendimento maravilhoso dos recepcionistas... a facilidade de estacionar e de pagar aplicativo foi muito bom.. O café da manhã ser até 11hs achei incrível... pra quem vai à cidade pra passear, chega tarde no hotel e não quer ter que levantar antes das 07 pra não perder o café.. rsrs Adoramos a tranquilidade e a arrumação do hotel!
Stayed 1 night in Aug 2024

8/10 Good

Carlos

Stayed 3 nights in Jul 2024

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diária bem tranquila, sem problemas. Tudo funcionou muito bem.
Stayed 1 night in Jul 2024

8/10 Good

Valéria

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
muito bom
Stayed 2 nights in Jul 2024

10/10 Excellent

Gilmar Peres Ramos

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Tiago

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volto com certeza
Otimo custo benefício, Perto de tudo, limpo e agradável.
Stayed 1 night in Jun 2024

8/10 Good

Joycicleia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Catharina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortável em centro da cidade, limpo, bom café da manhã. Funcionários simpáticos e atenciosos.
Stayed 1 night in Jun 2024

10/10 Excellent

Gabriel Q

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parabéns!
Parabéns a toda a equipe do hotel. Funcionários muito educados, prestativos e gente boa. Adorei a estada no hotel. Localização perfeita para quem quer conhecer a cidade!
Stayed 1 night in Jun 2024

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Luis Carlos

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

Fernanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, quartos ótimos e atendentes simpáticos
Hotel muito bom, localização excelente, bem no centro da cidade. Café da manhã maravilhoso pessoal simpático.
Stayed 4 nights in Jun 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024