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Hotel El Eden

3.0 star property

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Photo gallery for Hotel El Eden

Premium Double Room, 1 Queen Bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, free WiFi
Exterior
Superior Double Room, 1 Queen Bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, free WiFi
Property grounds
Deluxe Double Room, 1 Queen Bed, Refrigerator | 1 bedroom, individually decorated, individually furnished, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
Carr 149, Km 4.6, Juana Diaz, 00795
  • Plaza of Delights
    ‪14 min drive‬
  • El Museo Castillo Serralles
    ‪16 min drive‬
  • La Guancha
    ‪17 min drive‬
  • Ponce (PSE-Mercedita)
    ‪10 min drive‬

Room options

View all photos for Luxury Double Room

Luxury Double Room | 1 bedroom, individually decorated, individually furnished, free WiFi

Luxury Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Non Smoking

Superior Double Room, 1 Queen Bed, Non Smoking | View from room

Superior Double Room, 1 Queen Bed, Non Smoking

  • 800 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 1 Queen Bed, Non Smoking

Premium Double Room, 1 Queen Bed, Non Smoking | View from room

Premium Double Room, 1 Queen Bed, Non Smoking

  • 600 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, individually decorated, individually furnished, free WiFi

Standard Double Room

  • 450 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Refrigerator

Deluxe Double Room, 1 Queen Bed, Refrigerator | 1 bedroom, individually decorated, individually furnished, free WiFi

Deluxe Double Room, 1 Queen Bed, Refrigerator

  • 450 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel El Eden

3-star Juana Diaz motel with private lanais
24-hour room service, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free motel. Other amenities include multilingual staff assistance.
Hotel El Eden offers 48 air-conditioned accommodations with slippers. Rooms open to furnished lanais. Each accommodation is individually furnished and decorated. 45-inch flat-screen televisions come with digital channels.

Bathrooms include showers. This Juana Diaz motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Hotel El Eden features multilingual staff and 24-hour room service. Wireless Internet access is complimentary.

Hotel El Eden is a smoke-free property.

24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 lbs per pet)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Gas fee: USD 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Motel El Eden Juana Diaz
El Eden Juana Diaz
Motel El Eden
Hotel El Eden Motel
Hotel El Eden Juana Diaz
Hotel El Eden Motel Juana Diaz

Hotel El Eden Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 296 out of 487 reviews
Rating 8 - Good. 85 out of 487 reviews
Rating 6 - Okay. 45 out of 487 reviews
Rating 4 - Poor. 15 out of 487 reviews
Rating 2 - Terrible. 46 out of 487 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kacee

Traveled with partner
Disliked: Cleanliness, amenities
Cockaroaches
Stayed 3 nights in Feb 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Amenities
Need a coffee maker.
Stayed 1 night in Mar 2025

2/10 Terrible

Ramon

Disliked: Staff & service, property conditions & facilities
Not what i was expected
Stayed 1 night in Mar 2025

10/10 Excellent

Andres

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

"Love hotel" Beware

This is a love hotel, meaning it is rented by the hour to people to come have s*x. This was not mentioned or conveyed in the listing. We had to stay one night as we had booked it for two nights and arrived late in the evening. We did not stay the second night. We have been trying to get a refund and have gotten nowhere. I will never use Hotels.com to book ever again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rivarol

Stayed 3 nights in Jan 2025

6/10 Okay

Nilda

Traveled with group
Liked: Staff & service
Disliked: Amenities
The property rents rooms for 5 hours and the marketing of rooms with a pool is not necessarily what you get.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend for a night or two!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacqueline, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is always a pleasure
Stayed 5 nights in Feb 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Albert

Stayed 2 nights in Feb 2025

2/10 Terrible

Pamela

Liked: Cleanliness
This is not a hotel! It is designed for very private short term use. The garage represents half of the space. The garage door closes immediately after entry in order to maintain privacy with a partner. The sign by the room entrance quotes a 6 hr charge! Also the ad suggests a soak pool but our "villa" did not have one. Because sleeping is not the reason people rent the rooms it doesn't matter that it is just a few feet from the busy street. Therefore this establishment is not an appropriate "hotel" for Expedia to advertise.
Stayed 1 night in Feb 2025

8/10 Good

aneishka

Stayed 1 night in Jan 2025

10/10 Excellent

Osualdo, Rochester

Stayed 1 night in Jan 2025

8/10 Good

Aaron

Stayed 5 nights in Jan 2025

8/10 Good

Angeliss

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and very clean
Stayed 1 night in Jan 2025

10/10 Excellent

Kristen

Stayed 3 nights in Jan 2025

10/10 Excellent

David, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto todo
Stayed 4 nights in Jan 2025

8/10 Good

Osvaldo

Stayed 1 night in Jan 2025

2/10 Terrible

Erno

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a hotel, but a sex motel. It should be removed from Expedia. It is not meant for sleeping.
Stayed 1 night in Dec 2024

6/10 Okay

Daisy

Stayed 1 night in Jan 2025

10/10 Excellent

Zorimar

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and really nice silence peace what i needed 👍
Stayed 1 night in Dec 2024

6/10 Okay

Antoine

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice ambiance, cute rooms (no heat) but rooms was warm most times. Had room with outdoor spa; nice spa pool not heated as advertised, other than that the room fit all needs except for single outlet. Motel is a short stay.
Stayed 3 nights in Dec 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasent stay
Stayed 1 night in Dec 2024

6/10 Okay

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Been twice and both time issues with the hot water. Water pressure is bad. Recommend bigger shower head.
Stayed 1 night in Dec 2024