2/10 Terrible
Edwin Ng Seng
Apr 12, 2025
Disliked: Staff & service
This is my second time visit to this propert and I recommended my friend but both of us had a terrible experience.
My friend booked a hotel with 1 breakfast one 10 Apr; and I book 11 Apr for 2 breakfast. We asking a favor to swap the 11 Apr 2 breakfast with 10 Apr, as there will be only 1 person eating on 12 Apr breakfast. However, the staff insisted that they couldn't do that for us and ask to contact expedia for the swap which wasn't a favorable for us.
I personally feel it is no difference and asking them for a favor but their customers service level were disappointed. I will never visit this hotel anymore and will not recommend to stay here!
Edwin Ng Seng
Stayed 1 night in Apr 2025