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Hyatt Place Johor Bahru Paradigm Mall

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Johor Bahru Paradigm Mall

Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby sitting area
Front of property
Terrace/patio
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
JALAN MEWAH RIA 2, BUKIT MEWAH, Johor Bahru, 81200
  • Paradigm Mall Johor Bahru
    1 min walk
  • Sutera Mall
    3 min drive
  • Angsana Johor Bahru Mall
    5 min drive
  • Johor Bahru (JHB-Senai Intl.)
    24 min drive

Room options

View all photos for Room, Multiple Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, Multiple Beds, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, Multiple Beds

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Pool View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, Multiple Beds, Pool View

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed, Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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$101 total
includes taxes & fees
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About this property

Hyatt Place Johor Bahru Paradigm Mall

4-star Johor Bahru hotel steps from Paradigm Mall Johor Bahru
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Change of towels is available on request.
Hyatt Place Johor Bahru Paradigm Mall offers 202 air-conditioned accommodations with minibars and safes. 55-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Johor Bahru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Hyatt Place Johor Bahru Paradigm Mall features an outdoor pool and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wired and wireless Internet access.

This Johor Bahru hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Onsite parking is available (surcharge).

Hyatt Place Johor Bahru Paradigm Mall is a smoke-free property.

A complimentary manager's reception is offered each day.
Hyatt Place Johor Bahru Paradigm Mall has a restaurant on site.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (MYR 6 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 32.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Hardwood flooring in room
  • No elevator
  • Thin carpet in room

More

  • 12 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 65.00 for adults and MYR 32.50 for children
  • Covered self parking fee: MYR 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hyatt Place Johor Bahru
Hyatt Place Johor Bahru Paradigm Mall Hotel
Hyatt Place Johor Bahru Paradigm Mall Johor Bahru
Hyatt Place Johor Bahru Paradigm Mall Hotel Johor Bahru

Hyatt Place Johor Bahru Paradigm Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 125 out of 203 reviews" "
Rating 8 - Good. 57 out of 203 reviews" "
Rating 6 - Okay. 12 out of 203 reviews" "
Rating 4 - Poor. 4 out of 203 reviews" "
Rating 2 - Terrible. 5 out of 203 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Tan

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Senthilan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located next to a mall. Very convenient to food, coffee, entertainment and spa. Hotel room is spacious, clean and modern. Bathroom is luxurious. Breakfast has plenty of choices.
Stayed 2 nights in Sep 2024

10/10 Excellent

Youjiang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is still quite new with modern big tv and big bed. New swimming pool too!
Stayed 1 night in Sep 2024

10/10 Excellent

Hwee Hwee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

NURFADILA BTE

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

JiaJun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Decor is new. Worth it.
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was very convenient near the mall and staff were helpful. Room was nice but toilet had a strong drain smell on and off with some drain flys noted. Overall decent for 1 night stay.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad Management System
The hotel is attached with Paradigm Mall and there is no proper sign to show the direction to hotel parking. The security guard also gave the wrong info about the parking, it is very confusing. We send our Touch n Go card for parking validity, yet I was still charged for the parking fee. I don’t know what is the purpose for the parking validation, hotel guest still have to pay for the parking. Lastly about the check out, we booked 2 rooms, but only to able to do online check out for 1 room only after we dropped the key card at the express check out box. Then we called to the hotel to ensure both of our rooms had confirmed check out to avoid extra charge, the reception was not able to confirm on the spot and put our line on hold for very long. We hang up and called again, lastly we got the confirmation on the 5th call. We don’t understand why it is so hard to confirm the check out on the system and the reception also never call us back to inform us about this although we have called them so many times. Other than this, the hotel is good for us in the condition, cleanliness and breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If looking for breakfast options in the mall, it opens at 10am
Stayed 1 night in Sep 2024

10/10 Excellent

RYO

Stayed 1 night in Sep 2024

8/10 Good

Sharifah Munirah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in and out. Paid extra for City view room but to our horror, there was no view but dirty concrete rooftop of the mall next to it. Luckily the room was very nice, new, clean and spacious. The sofa bed was very comfortable too. Initially the housekeeping said there was a charge of RM50 for our request of a pillow and blanket. We didnt ask to set up the sofa bed so the hotel didn't charge us. We love Paradigm Mall that is attached to the hotel. The only thing is the mall is only open at 10am and the only breakfast choice is the hotel buffet which is ok but food variety is just so-so. Not possible to venture out without a car as there is simply nothing much in the vicinity. We will stay here again as we enjoy the food and shopping in the mall.
Stayed 2 nights in Sep 2024

8/10 Good

Nurul Ain

Stayed 1 night in Aug 2024

6/10 Okay

Geraldine

Liked: Cleanliness, amenities, property conditions & facilities
Staff wasn’t as friendly as other hotels I stayed in JB , check in for my bro’s room was delayed for an hour. I paid for 3rd pax and the sofabed wasn’t ready until before 9pm for set up , we couldn’t even take a nap because of the long drive. We had 8 pax for breakfast , we asked if they could join the tables but they wouldn't join the tables we had to sit separated with the kids and elderly. Except amenties and shopping. I wouldn’t choose to stay again .
Stayed 1 night in Sep 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unparallelled convenience + Wonderful Service
Loved the cleanliness of the hotel, the service from the staff and the convenience of access to the mall. Only issue we had was with the lifts (due to the hotel being fully booked) which required some patience on our part. Nonetheless, we loved the stay and will be coming back again for our next visit to JB.
Stayed 3 nights in Aug 2024

6/10 Okay

RAJALETCHUMI

Liked: Staff & service
I arrived at 3.20 pm but was told I have to wait another 30 mins to check in. The toilet at reception level 1 was dirty. My room toilet sink was dirty. Shower area had mould. Bed & pillow was not comfortable. I have stayed in 4 other Hyatt in different countries. Have always loved hyatt. But I regret paying so much for this Hyatt. Also 1st Hyatt i had to wait in que for 15min to be seated got breakfast. Lousy management of space…
Stayed 2 nights in Sep 2024

8/10 Good

Eng Soon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in and out processes were smooth. The room was very clean and arrangement to set up sofa bed was done very well.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sanisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and perfect for 3 of us. It is convenient as the shopping mall is located at ground floor. There are many eateries at the mall. I feel safe to park my car in the location as the security guards are seen roaming the parking lots.
Stayed 2 nights in Aug 2024

8/10 Good

Mubarak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy n convenient to do shopping
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, short getaway
Hyatt place is conveniently connected to Paradigm Mall via Ground level. The breakfast was great! We had triple share and the sofa bed was different than expected. The housekeeping staff just laid white sheets over the sofa, but it wasn’t uncomfortable - we were only concerned about the cleanliness. The 3 lifts - we had to let several lifts passed because it was full during breakfast timing and even at 9.30pm at night. Doesn’t help that one of the lifts stopped operating after 9.30pm, and only 2 lifts go to the carpark. Location - Albeit being conveniently located next to the mall, the drive towards Hyatt and the drive LEAVING Hyatt was always bad. There’s constantly traffic and could take us 30mins to leave the vicinity of the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Farhan, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, tidy, fast & smells nice however booked for city view but was given a rooftop view. Overall will come back again.
Stayed 2 nights in Aug 2024

8/10 Good

Aisah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice and very helpful. The check in counter very polite and helpful, the customer service helpline answered all our queries and help with our request-Our request was sent and attended promptly. Overall is a nice experience to stay here.
Stayed 1 night in Aug 2024

10/10 Excellent

Sumsi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024