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Hyatt Place Johor Bahru Paradigm Mall

4.0 star property

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Photo gallery for Hyatt Place Johor Bahru Paradigm Mall

Hypo-allergenic bedding, minibar, in-room safe, desk
Reception
Lobby sitting area
Front of property
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
JALAN MEWAH RIA 2, BUKIT MEWAH, Johor Bahru, 81200
  • Paradigm Mall Johor Bahru
    ‪1 min walk‬
  • Sutera Mall
    ‪3 min drive‬
  • Aeon Mall Bukit Indah
    ‪8 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, Multiple Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, Multiple Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed, City View

9.8 out of 10
Exceptional
(8 reviews)
  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Pool View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, Multiple Beds, Pool View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed, Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Johor Bahru Paradigm Mall

4-star Johor Bahru hotel steps from Paradigm Mall Johor Bahru
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Change of towels is available on request.
Hyatt Place Johor Bahru Paradigm Mall offers 202 air-conditioned accommodations with minibars and safes. 55-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Johor Bahru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Hyatt Place Johor Bahru Paradigm Mall features an outdoor pool and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wired and wireless Internet access.

This Johor Bahru hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Onsite parking is available (surcharge).

Hyatt Place Johor Bahru Paradigm Mall is a smoke-free property.

A complimentary manager's reception is offered each day.
Hyatt Place Johor Bahru Paradigm Mall has a restaurant on site.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (MYR 6 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 32.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Hardwood flooring in room
  • No elevator
  • Thin carpet in room

More

  • 12 floors
  • Banquet hall
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 17 2025 to July 16 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 65.00 for adults and MYR 32.50 for children
  • Covered self parking fee: MYR 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hyatt Place Johor Bahru
Hyatt Place Johor Bahru Paradigm Mall Hotel
Hyatt Place Johor Bahru Paradigm Mall Johor Bahru
Hyatt Place Johor Bahru Paradigm Mall Hotel Johor Bahru

Hyatt Place Johor Bahru Paradigm Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 151 out of 240 reviews
Rating 8 - Good. 67 out of 240 reviews
Rating 6 - Okay. 13 out of 240 reviews
Rating 4 - Poor. 4 out of 240 reviews
Rating 2 - Terrible. 5 out of 240 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jerlynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Tan

Stayed 2 nights in Dec 2024

10/10 Excellent

TAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to have bubbles pool.
Stayed 1 night in Dec 2024

10/10 Excellent

BOON KAI

Liked: Cleanliness, staff & service, property conditions & facilities
New and clean
Stayed 1 night in Dec 2024

10/10 Excellent

Chiaw Gek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big and clean. Staff very friendly and helpful. We also got a wheelchair accessible room for my mother-in-law which is very good. Only complaint is that the aircon maximum temperature is 24 degress C and it can get very cold.
Stayed 2 nights in Dec 2024

8/10 Good

YEW

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nothing
Stayed 1 night in Dec 2024

4/10 Poor

KIM CHENG

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Ridhwan

Stayed 1 night in Nov 2024

10/10 Excellent

Chua Chin

Stayed 1 night in Oct 2024

2/10 Terrible

Nurul

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stressful and not enjoyable stay
We requested for connecting rooms. I called both hyatt place as well as hotels.com prior to my check-in. Both mentioned that it's subject to availability when I check-in. So i came earlier and requested again. However, staff who attended to me, Nazwan, could not give me a comnecting room. Perhaps he is new as I've never seen him before. He did not go beyond the mile to check for me or make any other effort. To add to my context, i was travelling with elderly parents in their 70s and a toddler. In my request, I wrote my need for connecting rooms and rooms near the lift. Instead, i was given rooms right at the end of the corridor which was a long walk! Room 1610 and 1611 to be exact. I faced the same problem with hyatt place multiple times. Service at Holiday Inn JBCC is much better. Many times, check-in staff there would amend my bookings upon seeing my condition. They would even call upon their manager for help. Their level of service at Holiday Inn is impeccable! Despite the stressing stay, the technician (man with specs) and the staff who came to our room to repair our tv as well as pass a sewing kit to my parents was nice and polite.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a city view room and managed to get a high floor room at level 18 with an unblocked view. Room is spacious. Recommended for family.

10/10 Excellent

Chwee Sim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs are friendly, the location is very convenient and the carpark seems safe. Just take note that there is a parking rate of RM6/entry
Stayed 1 night in Nov 2024

10/10 Excellent

Marcus

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is well maintained and clean. Facilities are new and good to use.
Stayed 2 nights in Nov 2024

10/10 Excellent

ALBERT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Chia Hwei Celine, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable mid range hotel that is linked directly to a mall. Staff are friendly and proactive.
Stayed 2 nights in Nov 2024

8/10 Good

Yeo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast selection was limited.
Stayed 1 night in Nov 2024

10/10 Excellent

Qin Er

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here. Loved the fresh orange juice for breakfast!
Stayed 2 nights in Nov 2024

8/10 Good

Kanthan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of The Best Place To Stay in JB
Friendly staff, clean rooms, quiet corner, connected to Paradigm mall, very convenient and walkable to everything you need.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is link to the shopping mall. Facility is good but the Aircon in our room is not working well. Is either too cold or too hot.
Stayed 1 night in Nov 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

KUNAL

Traveled with family
Liked: Amenities, property conditions & facilities
Good location.
Stayed 1 night in Oct 2024

8/10 Good

Azizan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious
Stayed 1 night in Oct 2024

8/10 Good

Curtbeth Yong Siang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All acceptable with price.
Stayed 1 night in Oct 2024

10/10 Excellent

Joo Peng

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Oct 2024