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Grand Sentosa Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Sentosa Hotel

Exterior
Lobby
Exterior
Exterior
Deluxe Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Ground Floor, Block A, Plaza Sentosa, Jalan Sutera,Taman Sentosa, Johor Bahru, Johor, 80150
  • KSL City Mall
    17 min walk
  • Hanoi Cafe
    1 min walk
  • Larkin Sentral
    6 min drive
  • Johor Bahru (JHB-Senai Intl.)
    34 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 28 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, laptop workspace

Family Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Non Smoking)

1 bedroom, in-room safe, desk, laptop workspace

Family Room (Non Smoking)

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Superior King Room (Non-smoking)

1 bedroom, in-room safe, desk, laptop workspace

Superior King Room (Non-smoking)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room (Non-smoking)

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room (Non-smoking)

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

KSL Hotel & Resort

Pool
Kids pool
Waterslide
Free WiFi
3.8 out of 5, Good, (1008)
The price is $64
per night
$69 total
includes taxes & fees
Jan 11 - Jan 12
KSL Hotel & Resort

About this property

Grand Sentosa Hotel

3-star Johor Bahru hotel, connected to a shopping center in Central District
Along with a restaurant, this hotel has a 24-hour business center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available once per stay.
Grand Sentosa Hotel offers 260 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers gift shops/newsstands, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.
Buffet breakfasts are available for a surcharge.
Sentosa Deli - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: MYR 18 for adults and MYR 10 for children
  • A restaurant

Restaurants on site

  • Sentosa Deli

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 18.00 for adults and MYR 10.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Grand Hotel Sentosa
Grand Sentosa
Grand Sentosa Hotel
Grand Sentosa Hotel Johor Bahru
Grand Sentosa Johor Bahru
Hotel Grand Sentosa
Sentosa Grand Hotel
Grand Sentosa Hotel Hotel
Grand Sentosa Hotel Johor Bahru
Grand Sentosa Hotel Hotel Johor Bahru

Grand Sentosa Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 35 out of 392 reviews" "
Rating 8 - Good. 141 out of 392 reviews" "
Rating 6 - Okay. 164 out of 392 reviews" "
Rating 4 - Poor. 34 out of 392 reviews" "
Rating 2 - Terrible. 18 out of 392 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Masnor

Stayed 1 night in Mar 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Experience with Grand Sentosa
Very good location surrounded by restaurants, seafood and spa. But do not expect the quality of hotel room facilities. No hair dryer, no Fridge and Safe is not working. Our room was not ready at the time of check in and need to wait. The room has smoking smell, and the view from window is another hall or corridor, it make us feel unsafe. Overall, it is within 2-3 star rating.
Stayed 2 nights in Mar 2024

8/10 Good

Siyak wang

Traveled with family
Liked: Amenities
Convenient and many shop and restaurant
Stayed 2 nights in Feb 2024

4/10 Poor

Shawn

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very old. The bedroom was not clean properly and toilet title looks dirty. The exhaust fan is full of dust. Lucky the bedsheet and towels were clean. In the morning when we went down to look for breakfast, the front office staffs didnt even greet us even when they see us, it was us who greeted them. The hotel was attached to a mall which looks like a ghost town. Very eerie. Given this experience, I wont book this hotel again.
Stayed 1 night in Dec 2023

6/10 Okay

Andy

Hotel shower equipment not in good condition
Stayed 1 night in Nov 2023

8/10 Good

Eng Teik

Stayed 3 nights in Nov 2023

4/10 Poor

Konstantin

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Quite a rundown hotel, located in a semi-abandoned mall. Bed sheets were clean. Floor carpet was very dirty
Stayed 2 nights in Aug 2023

6/10 Okay

Goh

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Budget Hotel with Good Food
Hotel Room was big and the location is good as The Store Shopping Mall is just beside. Behind the hotel are lots of Karaoke outlets. A short distance walk will lead you to the Night Food Street which sells lots of Malaysian Street Food.
Stayed 1 night in Jul 2023

8/10 Good

Kim Chan

Stayed 1 night in Mar 2023

6/10 Okay

Cheng Hai

Liked: Staff & service
The location is very convience for tourist who want to go around nearby
Stayed 1 night in Mar 2023

10/10 Excellent

Kim Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Yohanes

Stayed 1 night in Jan 2023

6/10 Okay

LOO

Stayed 2 nights in Oct 2022

10/10 Excellent

Fan

Stayed 1 night in Jun 2022

8/10 Good

Koh

Stayed 1 night in Sep 2022

8/10 Good

Eric leong

Stayed 1 night in May 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Jw

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap decent n clean hotel for 1 night stay. Alot of food places nearby
Stayed 1 night in Nov 2019

8/10 Good

Andy

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

4/10 Poor

Mei

Disliked: Cleanliness
The hotel lobby is fine, staff overall tries their best. The interior is really bad, ants everywhere where's there's drinks and food. Faulty faucet. Fortunately the bed is ok. Location is good. In-room wifi is ok. Internet at the dining room where breakfast is non-existent.
Stayed 1 night in Aug 2019

4/10 Poor

Lee sow fong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal stay
I always book this hotel as they have Celestial movie channels n other Nat Geo channels to watch for entertainment. lots of eateries nearby n easily accessible
Stayed 2 nights in May 2019