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Fives Hotel Johor Bahru City Centre

3.5 star property

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Photo gallery for Fives Hotel Johor Bahru City Centre

Interior entrance
Front of property
Lobby sitting area
Lobby
Memory foam beds, minibar, in-room safe, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
45 Jalan Wong Ah Fook, Johor Bahru, Johor, 80000
  • Komtar JBCC
    ‪1 min walk‬
  • Johor Bahru City Square
    ‪5 min walk‬
  • Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪11 min walk‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Memory foam beds, minibar, in-room safe, laptop workspace

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Memory foam beds, minibar, in-room safe, laptop workspace

Executive Double Room

  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Memory foam beds, minibar, in-room safe, laptop workspace

Family Suite

  • 303 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite

Memory foam beds, minibar, in-room safe, laptop workspace

Executive Suite

  • 422 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Twin Room

Memory foam beds, minibar, in-room safe, laptop workspace

Deluxe Twin Room

8.4 out of 10
Very good
(8 reviews)
  • 150 sq ft
  • Sleeps 2
  • 2 Twin Beds

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  • Free WiFi
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4.4 out of 5, Excellent, (565)
The price is $67
All taxes and fees included in total
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About this property

Fives Hotel Johor Bahru City Centre

3.5-star hotel in Central District
Along with a restaurant, this smoke-free hotel has a fitness center and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a front-desk safe, and a banquet hall are onsite.
Fives Hotel Johor Bahru City Centre offers 243 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas. Beds feature memory foam mattresses. A pillow menu is available. 42-cm LED televisions come with premium cable channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Johor Bahru hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Wireless Internet access is complimentary. This Johor Bahru hotel also offers a fitness center, laundry facilities, and room service (during limited hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Fives Hotel Johor Bahru City Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Fives Hotel Johor Bahru City Centre has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 25 to 25 for adults and MYR 15 to 15 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste

Entertainment

  • 42-cm LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MYR 70
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 0

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 90.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per accommodation, per night
  • Breakage deposit: MYR 100 per night
  • A damage deposit of MYR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 25 to 25 for adults, and MYR 15 to 15 for children
  • Early check-in fee: MYR 70 (subject to availability)
  • Late check-out fee: MYR 0 (subject to availability)
  • Rollaway bed fee: MYR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards
Property Registration Number 870933T

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Fives Johor Bahru City Centre
FIVES HOTEL JOHOR BAHRU CITY CENTRE Hotel
FIVES HOTEL JOHOR BAHRU CITY CENTRE Johor Bahru
FIVES HOTEL JOHOR BAHRU CITY CENTRE Hotel Johor Bahru

Fives Hotel Johor Bahru City Centre Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 57 out of 130 reviews
Rating 8 - Good. 36 out of 130 reviews
Rating 6 - Okay. 22 out of 130 reviews
Rating 4 - Poor. 11 out of 130 reviews
Rating 2 - Terrible. 4 out of 130 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sue Phay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size is not so big but clean and comfortable. Conveniently located and walkable to malls and eateries. Parking is complimentary.
Stayed 1 night in Dec 2024

10/10 Excellent

SHIH QIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite OK for Short Stays
Overall experience is OK. For the price, it is value for money - therefore don't expect 5-star facilities, service and tip-top cleanliness. Great location to access Zenith Mall next door and Komtar/City Square (need to cross the busy road but is actually quite safe).
Stayed 1 night in Oct 2024

10/10 Excellent

Keen Oon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Paul

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Yeo, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my short stay here, with convenience store easily accessible and near to dining options. Staff were friendly as well.
Stayed 1 night in Nov 2024

2/10 Terrible

Choon Hou

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia does not cover hotel tax of MYR 20, so you need to pay when you check in. There is a refundable MYR 100 damage deposit that you also need to pay when you check in, so make sure you collect it when you check out. The breakfast is decent. The room is decent. The staff service quality is decent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Benny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and bathroom near Komtar JBCC
Clean room and bathroom near Komtar JBCC. Basic room for 1N stay. Good customer service at front desk
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Liked: Cleanliness
1. Convenient for tourist to find the foods and shopping 2. Nearer to CIQ 3. The room is too small when you book for deluxe room
Stayed 1 night in Sep 2024

10/10 Excellent

Zhiwei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is walking distance from Komtar JBCC and City Square. Room is spacious and simple enough for a hassle-free stay. Would have been nice if there was a fridge in the room.
Stayed 1 night in Aug 2024

8/10 Good

shuqin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were polite and helpful. Room is clean and comfortable . Walkable distance to city sq and nearby cafe.
Stayed 1 night in Aug 2024

10/10 Excellent

Keen Oon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Liang Heng

Traveled with family
Liked: Cleanliness, staff & service
Room aircond blower noise level unacceptable. Whole night couldn't sleep well.
Stayed 1 night in Jul 2024

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing...view...
Stayed 2 nights in Jun 2024

6/10 Okay

Wee

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

LAM WEI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, friendly, approachable all round staff. Clean and nice accommodation
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Worth It
Check-in time is 3pm but i was in the queue at Reception for 45mins, all because the Housekeeping Department wasn't able to turnaround the room for new check-ins. Hence, it snowballed to one and another. Knowing the hotel is fully bookwd in advanced and they failed to plan the necessary manpower. Room comes with breakfast but it was pathetic!!! Imagined you have to wait for 15min for the refill of the food!! Selection was bad, the mains are just 3-4.
Stayed 1 night in Jun 2024

6/10 Okay

Robson

Traveled with family
Liked: Cleanliness, staff & service, room comfort
JB holiday trip
Everything is good for this hotel except no fridge and WiFi connection is terrible, hope it could improve for my next stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money; excellent customer service.
First room they assigned me, the aircon was not working very well and there was no minibar. So, I asked to upgrade to another room with a better aircon and with a minibar at an extra cost of RM120. Stay was very comfortable after that.
Stayed 1 night in May 2024

8/10 Good

Kokbeng

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff service.
Stayed 1 night in May 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities
A clean room should be a basic courtesy!
My initial visit to this hotel was awesome. However, this recent visit dropped my expectations for this hotel. The air condition produces sound which was quite disturbing during our sleep. The hotel only asked a technician to come fix it temporarily, and did not resolve the root cause. The irritating sound appeared during mid of our sleep at night which was very not conducive for our sleep. The bed sheet has stains on them. We have asked housekeeping to make up our bed on our second day of stay. However, they did not replace our bedsheets. The curtains in the room also had stains which looks like poop stains. I understand I should not expect much from a 3 star hotel, and with the price point that I am paying. However, I would just like to say that I don’t need an awesome room/service, but room cleanliness is a basic courtesy that a hotel should at least be able to provide.
Stayed 2 nights in Apr 2024