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Protea Hotel Fire & Ice by Marriott Pretoria Menlyn

4.0 star property

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Photo gallery for Protea Hotel Fire & Ice by Marriott Pretoria Menlyn

Outdoor pool
Executive Suite, 1 Bedroom, Non Smoking | Minibar, in-room safe, individually decorated, individually furnished
Property amenity
Lounge
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pool
  • Gym
  • Room service

Explore the area

Map
221 Garsfontein Road, Menlyn, Pretoria, Gauteng, 0181
  • Menlyn Park Shopping Centre
    ‪8 min walk‬
  • Time Square Casino
    ‪17 min walk‬
  • University of Pretoria
    ‪7 min drive‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪26 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living area | Flat-screen TV

Executive Suite, 1 Bedroom, Non Smoking

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Protea Hotel Fire & Ice by Marriott Pretoria Menlyn

4-star Pretoria hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn offers 178 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 7 meeting rooms. Event facilities measuring 30000 square feet (2787 square meters) include a conference center. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Protea Hotel Fire & Ice by Marriott Pretoria Menlyn is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (30,000 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 660 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Fire Ice Menlyn Pretoria
Protea Hotel Fire Ice Marriott Menlyn
Protea Fire Ice Menlyn Pretoria
Protea Fire Ice Menlyn
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn Hotel
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn Pretoria

Protea Hotel Fire & Ice by Marriott Pretoria Menlyn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 105 out of 198 reviews
Rating 8 - Good. 65 out of 198 reviews
Rating 6 - Okay. 16 out of 198 reviews
Rating 4 - Poor. 8 out of 198 reviews
Rating 2 - Terrible. 4 out of 198 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dolly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Richard, Espoo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique is a 50m pool! I was able to swim laps one of days which was good as it was too hot to run. Everyone seemed to enjoy I actually used the pool because the staff remembered me, in part, because if this. The staff is excellent!
Stayed 5 nights in Nov 2024

10/10 Excellent

Thabo

Very expensive
Stayed 1 night in Nov 2024

10/10 Excellent

Maxwell

Stayed 1 night in Oct 2024

10/10 Excellent

Doug

Stayed 1 night in Oct 2024

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Oct 2024

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was excellent!! Would definitely recommend this hotel to others! Convenient location to the freeway as well.
Stayed 4 nights in Oct 2024

10/10 Excellent

Eben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

siraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay. From the security personnel to the reception personnel the staff was welcoming and helpful.The was clean and smelled nice with bottled water. The room service was outstanding. Dinner came was delivered precisely in 30 minutes hit and delicious. We had suvh a redtful night we even missed out on breakfast. Next time we visit we will make dure to have dinner , a nightcap at the bar and breakfast innthe morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Beullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Stayed 1 night in Aug 2024

8/10 Good

Marcello

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the price per night
Stayed 12 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Thin Walls
The hotel is very clean and all. The wall between our room and the next room is very thin because my daughter and I could hear everything from the next room. It was so embarrassing because we could even hear the people having sex!!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Stayed 2 nights in Jun 2024

10/10 Excellent

Jabulile

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Iche

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in May 2024

10/10 Excellent

Ilana

Stayed 1 night in May 2024

6/10 Okay

chriselda

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant stay
Location of the hotel was convenient as near menlyn Shopping Centre. Staff extremely helpful and friendly. Breakfast was very good. I did not like the design of the room as the bed lightswitch only on one side of the bed. I would also feel more secure if there was a chain on the inside of rhe room.
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

VIJAYENDRA K

Stayed 6 nights in Feb 2024

8/10 Good

talal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay need Glutin free bread.
My stay was very fine. The mattress is a little too soft. And the room is a bit too small. There were broken clothes hangers. But service is excellent. Very good breakfast however no Glutin free bread or baked items.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st trip to S. Africa.
Family vacation. Hotel was far nicer than expected. The staff was always friendly and accommodating. The restaurant in the hotel was great. Exceeded expectations!
Stayed 5 nights in Jan 2024

10/10 Excellent

Ilana

Stayed 1 night in Jan 2024

8/10 Good

Leon

Stayed 1 night in Jan 2024