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Four Seasons Hotel The Westcliff, Johannesburg

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Seasons Hotel The Westcliff, Johannesburg

Couples treatment rooms, sauna, steam room, body treatments
Lobby
Exterior
2 outdoor pools, pool umbrellas, sun loungers
Fountain

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • Gym
  • Spa

Explore the area

Map
67 Jan Smuts Avenue, Randburg, Gauteng, 2193
  • Johannesburg Zoo
    6 min walk
  • University of Witwatersrand
    3 min drive
  • Netcare Milpark Hospital
    5 min drive
  • Johannesburg (JNB-O.R. Tambo Intl.)
    31 min drive

Room options

View all photos for Garden View Premier Room

Garden View Premier Room | Garden

Garden View Premier Room

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic View One Bedroom Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Panoramic View One Bedroom Suite

  • 657 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Garden View Deluxe Room, 1 King Bed

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Deluxe Room, 2 Single Beds

Garden View Deluxe Room, 2 Single Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Garden View Deluxe Room, 2 Single Beds

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic View Deluxe Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Panoramic View Deluxe Room

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Dining room

Presidential Suite, 2 Bedrooms

  • 1668 sq ft
  • City view
  • Sleeps 6
  • 3 King Beds

View all photos for Panoramic View Premier Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Panoramic View Premier Room

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Garden

Family Room, 2 Bedrooms

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Four Seasons Hotel The Westcliff, Johannesburg

5-star hotel in Randburg
Along with 2 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Four Seasons Hotel The Westcliff, Johannesburg offers 80 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Four Seasons Hotel The Westcliff, Johannesburg features a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 15672 square feet (1456 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. For a surcharge, the property provides an airport shuttle (available 24 hours) and a theme park shuttle. Complimentary self parking and valet parking are available on site.

Four Seasons Hotel The Westcliff, Johannesburg has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 11:30 AM.
Flames Restaurant - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Apres Spa - Overlooking the garden, this restaurant serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Four Seasons Hotel The Westcliff, Johannesburg is listed in the 2015 Condé Nast Traveler Hot List.

Languages

Afrikaans, Arabic, English, French, German, Hindi, Malay, Portuguese, Swahili, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 6:00 AM to 11:30 AM for a fee: ZAR 550 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Apres Spa
  • Flames Restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's toys
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (15,672 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 44 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately ZAR 550 per person
  • Airport shuttle fee: ZAR 1700 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Four Seasons Hotel Westcliff
Four Seasons Hotel Westcliff Johannesburg
Four Seasons Westcliff
Four Seasons Westcliff Johannesburg
Four Seasons Hotel The Westcliff Johannesburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel
Four Seasons Hotel The Westcliff, Johannesburg Randburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel Randburg

Four Seasons Hotel The Westcliff, Johannesburg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 267 out of 338 reviews" "
Rating 8 - Good. 54 out of 338 reviews" "
Rating 6 - Okay. 9 out of 338 reviews" "
Rating 4 - Poor. 4 out of 338 reviews" "
Rating 2 - Terrible. 4 out of 338 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Warren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Hotels in Johannesburg. Staff were extremely helpful and very courteous. Food was very good and breakfast was amazing. Views of the city from the hotel are amazing. Definitely recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely lives up to the Four Seasons reputation but with South African flair. Super friendly and helpful staff and you get a feeling of peace and quiet with its unusual layout. Fully recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Eduardo, Chesterfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff!
Stayed 1 night in Jun 2024

10/10 Excellent

Loris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Stayed 1 night in May 2024

8/10 Good

Xing

Stayed 3 nights in May 2024

10/10 Excellent

Leverne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel, exceptional food and amazing service. The staff are amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Ashleigh

Stayed 1 night in Mar 2024

10/10 Excellent

Donatas

Stayed 2 nights in Mar 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable . A symphony of perfection .
Stayed 1 night in Feb 2024

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing service, staff can’t do enough for you. Really has a fantastic time.
Stayed 1 night in Jan 2024

6/10 Okay

Philip

Liked: Cleanliness
The property is falling apart and the food is gross.
Stayed 2 nights in Jan 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaze balls
Had a wonderful trip. Amazing stuff, great accommodation with views and wonderful pool. Booked through hotels.com as the garden room I wanted “was not available for a family of 3” on the hotels website but it has ample space and definitely no issue. The welcome cupcakes and pastries were absolute deliciousness. The fruit basket was a great idea. However the plum had rot on it so maybe a pre check on checking in? I look forward to our return visit
Stayed 1 night in Jan 2024

10/10 Excellent

Clyde

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely, staff were lovely, area was lovely and the buffet breakfast was extraordinary. Highly recommend.
Stayed 3 nights in Dec 2023

2/10 Terrible

Wayne

Stayed 3 nights in Dec 2023

10/10 Excellent

Sriram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on the staff we have encountered went above and beyond to help us make our stay most memorable… thank you to all, we can’t wait come back, and enjoy the best service ever. Happy Holidays!
Stayed 4 nights in Dec 2023

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another excellent stay at the Four Seasons. I would highly recommend to anyone travelling to Jo'Burg. The staff could not have done more, and it was a really friendly environment to stay. The room was large, with a lovely balcony. The bed was arguably one of the most comfortable I have slept in. The shower and bathroom was spacious too.
Stayed 1 night in Nov 2023

10/10 Excellent

Taoheed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I only stayed here for two nights in transit, but the location was phenomenal. It lay tucked away on the top of a mountain with splendid views of Jozi. The property is clean and well maintained at all times. It also was a safe locale in Johannesburg. The service is exceptional with the staff being friendly and ready to meet your need at all times. What stood out to me the most was the food! Every item, every meal I tried from the restaurant to room service was exceptional with taste and satisfaction.
Stayed 2 nights in Oct 2023

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Nice big room. Great breakfasts. Obviously more expensive than other properties but very secure and nicely located to get to nearby areas. Flames is a nice restaurant although I did eat better elsewhere.
Stayed 2 nights in Oct 2023

10/10 Excellent

Nigel, San Clemente

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderfully attentive staff (as always at a Four Seasons) with the hotel set in a beautiful area high up overlooking Joburg and the surrounds
Stayed 1 night in Oct 2023