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Urban Inn Alor Setar

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Urban Inn Alor Setar

Property grounds
Exterior
Executive Studio | Desk, iron/ironing board, free WiFi, bed sheets
Room amenity
Superior Queen Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10

Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Kompleks Perniagaan Ampang, Lebuhraya Sultanah Bahiyah, Alor Setar, Kedah, 05050
  • Rumah Kelahiran Mahathir
    3 min drive
  • Kedah State Art Gallery
    3 min drive
  • Zahir Mosque
    4 min drive
  • Alor Setar (AOR-Sultan Abdul Halim)
    24 min drive

Room options

View all photos for Deluxe Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen Room

Superior Queen Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Triple Room

Executive Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • 161 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • Sleeps 2
  • 1 King Bed

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | Desk, iron/ironing board, free WiFi, bed sheets

Junior Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Studio

Executive Studio | Desk, iron/ironing board, free WiFi, bed sheets

Executive Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Suite

Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Family Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Triple Room (No Window)

Desk, iron/ironing board, free WiFi, bed sheets

Executive Triple Room (No Window)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Super Deluxe Room

Desk, iron/ironing board, free WiFi, bed sheets

Super Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room (No Window)

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Queen Room (No Window)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Executive Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive King Room (No Window)

Desk, iron/ironing board, free WiFi, bed sheets

Executive King Room (No Window)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Premium Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive King Room

Desk, iron/ironing board, free WiFi, bed sheets

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room With Window

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Queen Room With Window

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Super Deluxe Room (No Window)

Desk, iron/ironing board, free WiFi, bed sheets

Super Deluxe Room (No Window)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Urban Inn Alor Setar

3-star Alor Setar hotel with free in-room WiFi
A 24-hour front desk and free self parking are available at this smoke-free hotel.
Urban Inn Alor Setar offers 157 air-conditioned accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers, bidets, and toothbrushes and toothpaste. Housekeeping is offered daily and irons/ironing boards can be requested.
Urban Inn Alor Setar features an elevator. The property has a 24-hour front desk. Complimentary self parking is available on site.

Urban Inn Alor Setar is a smoke-free property.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Urban Inn Alor Setar Hotel
Urban Inn Alor Setar Alor Setar
Urban Inn Alor Setar Hotel Alor Setar

Urban Inn Alor Setar Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 27 reviews" "
Rating 8 - Good. 6 out of 27 reviews" "
Rating 6 - Okay. 3 out of 27 reviews" "
Rating 4 - Poor. 8 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Alex

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel's security check is very poor feeling unsafe to stay
Stayed 1 night in Feb 2023

4/10 Poor

chin keong

Liked: Staff & service

4/10 Poor

SK

Stayed 7 nights in Oct 2022

6/10 Okay

SK

Stayed 1 night in Sep 2022

10/10 Excellent

Muhammad Adam

Stayed 1 night in Jun 2022

10/10 Excellent

Mahamat Rasidi

Stayed 3 nights in May 2022

4/10 Poor

Tan

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Carrie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Need much improvement on the amenity.
Stayed 1 night in Dec 2021

10/10 Excellent

Syazwan

Stayed 1 night in Nov 2021

4/10 Poor

Tee

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
Toilet ‘s water is yellowish . And there were some hair on the toilet floor. Floor is dirty and dusty , looks like they didn’t vacumn the floor . The room bed has some insects , bitten my husband’s back terribly.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in Ampang business centre where there are grocery, 7-11, guardian, eateries such as mamak, Japanese food, fast food, Chinese food, laundry etc. Good for business trip or visiting purpose as it is very convenient and strategically located. Blackwood cafe is just beside the lobby. Room is clean but very small (not a big deal if you just need to get shower and sleep done there). Basic amenities such as shower gel toothbrush etc included. There is water machine and air purifier located at common area of each floor.
Stayed 1 night in Feb 2021

10/10 Excellent

Jun, Kuala Lumpur

Liked: Staff & service, amenities, property conditions & facilities
The price very reasonable and cheaper , very recommended for those want stay at this hotel if come at alor star .
Stayed 2 nights in Jan 2021

8/10 Good

Diane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urban Inn Delights
Have stayed here often for work but this was a personal visit. Easy, friendly check in...clean rooms with all you need for a short stay ...great location
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect
Thank you for comfortable stay.
Stayed 1 night in Aug 2020

8/10 Good

Noraini

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

Jacwe

Business traveler
Disliked: Room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

nurul zairin

Stayed 1 night in Jul 2020

6/10 Okay

Barrie Farouk

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

RANJANIE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the shopping mall and restaurant. Free and nice parking area, convenient location.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness
Cleanliness in the bedroom. How do you expect, when u take out the blanket, a few spot of blood stained on the bedsheet??? 😠😠😠
Stayed 1 night in Jan 2020

6/10 Okay

Nadia, Kedah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room, so comfortable. And i just dont like about the wifi connection, difficult to login and also to get connection when in the room.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Kamarol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

SHAFIQ, Sg Petani

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The pros: Hotel is brand new and spectacularly clean. Our check in was also smooth as butter. Love the fact that the hotel is somehow inside a mini tiny mall and everything is within reach. You could buy everything here. The cons: The building is still under renovation. So you can expect to be listening to the tunes of hammering and drilling right beside your room. The front desk could only tell us that they are not aware of any construction work going on. Go for a shower and in less than 5 minutes you'll be able to swim happily in a pool of clogged shower drain. I guess that's why the toilet & shower area is big. You'll also be able to sleep on a brand new bed with the extra feeling of hard spring bumping you up and down. You also will be getting instant coffee packs that will leave you wondering how are you going to mix a hot coffee without an electric kettle. I guess you could use the water from the hot shower, oh wait, it became a pool. In short, I'll be coming here again because of the promo price and location. And just that.
Stayed 1 night in Dec 2019