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Yamagata Kaku Hotel & Spa

4.0 star property

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Photo gallery for Yamagata Kaku Hotel & Spa

Front of property - evening/night
Reception
Standard Double Room | 1 bedroom, premium bedding, down comforters, free minibar
Property amenity
Public bath

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
No.187, Sec. 2, Zhongshan Rd., Jiaoxi, Yilan County, 262
  • Jiaosi Hot Springs
    ‪2 min walk‬
  • Jiaoxi Hot Spring Visitor Center
    ‪3 min walk‬
  • Tangweigou Hot Springs Park
    ‪8 min walk‬
  • Taipei (TSA-Songshan)
    ‪42 min drive‬

Room options

View all photos for Yamagatakaku Room

Yamagatakaku Room | 1 bedroom, premium bedding, down comforters, free minibar

Yamagatakaku Room

  • 570 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, premium bedding, down comforters, free minibar

Superior Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, down comforters, free minibar

Standard Double Room

9.8 out of 10
Exceptional
(13 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, down comforters, free minibar

Standard Twin Room

9.2 out of 10
Wonderful
(15 reviews)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Yamagatakaku Suite

Yamagatakaku Suite | 1 bedroom, premium bedding, down comforters, free minibar

Yamagatakaku Suite

  • 893 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 495 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Yamagatakaku Suite

1 bedroom, premium bedding, down comforters, free minibar

Yamagatakaku Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

1 bedroom, premium bedding, down comforters, free minibar

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, premium bedding, down comforters, free minibar

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

1 bedroom, premium bedding, down comforters, free minibar

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Yamagatakaku Room

1 bedroom, premium bedding, down comforters, free minibar

Yamagatakaku Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Triple Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Run Of House

1 bedroom, premium bedding, down comforters, free minibar

Run Of House

  • Sleeps 2

View all photos for Grand View Twin Room

1 bedroom, premium bedding, down comforters, free minibar

Grand View Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Spa

Evergreen Resort Hotel (Jiaosi)

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, (1001)
$228 nightly
The price was $474
The price is $228 total
includes taxes & fees
Evergreen Resort Hotel (Jiaosi)

About this property

Yamagata Kaku Hotel & Spa

4-star Jiaoxi hotel walkable to Jiaosi Hot Springs
A restaurant, a fitness center, and a conference center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Yamagata Kaku Hotel & Spa offers 122 air-conditioned accommodations with free minibar items and minibars. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, bathrobes, and slippers.

This Jiaoxi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 3 indoor hot springs open between 2:00 PM and 10:00 PM. The temperature in the hot springs is set to 108°F.
Yamagata Kaku Hotel & Spa features hot springs and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Business-related amenities at this 4-star property consist of a business center and 4 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands.

Yamagata Kaku Hotel & Spa is a smoke-free property.

Self-serve breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Yamagata Kaku Hotel & Spa has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee: TWD 500 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 3 indoor hot springs
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Terrace

Spa

  • 3 indoor hot springs
  • Hot springs open from 2:00 PM - 10:00 PM
  • Hot springs water temperature - 108 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 4 steps to reach entrance
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 12 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately TWD 500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 宜蘭縣旅館253號/43800306/福泰國際旅館管理顧問股份有限公司礁溪分公司

We should mention

This property does not have elevators
Hot springs access available from 2:00 PM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Yamagata Kaku Hotel Jiaoxi
Yamagata Kaku Hotel
Yamagata Kaku Jiaoxi
Yamagata Kaku
Yamagata Kaku Hotel Spa
Yamagata Kaku & Spa Jiaoxi
Yamagata Kaku Hotel & Spa Hotel
Yamagata Kaku Hotel & Spa Jiaoxi
Yamagata Kaku Hotel & Spa Hotel Jiaoxi

Yamagata Kaku Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 790 out of 1000 reviews
Rating 8 - Good. 178 out of 1000 reviews
Rating 6 - Okay. 21 out of 1000 reviews
Rating 4 - Poor. 6 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Huilin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spcious room with high end qualify. Stayed only one night but thoroughly enjoyed convenience of the location and ambiance of the room. Very reasonable rate as well. Highly recommended.
Stayed 1 night in Mar 2025

10/10 Excellent

Annabelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near the main station, the hotel offers a wide range of activities, including yoga, craft sessions, Nintendo Switch games, and toys and books for young children. The surrounding area is filled with great food options. Rooms are spacious and each features a large private onsen. The staff are friendly and welcoming, creating a warm and enjoyable stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yong Sheng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Tony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ada, irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean. The VIP red wine coupon is kind of useless for me.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing with excellent services. The room was large and spacious and the public baths were very nice with a cold and hot pool. The hotspring here is not with sulfur and so it does not have the smell. Things in the minifridge were also free. Highly recommend
Stayed 1 night in Feb 2025

8/10 Good

Pei Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience. The hotel has all you need for a relaxing stay. The rooms are super clean and thoughtfully designed. Staff are great, but need to pay more attention to details. The dehumidifier was full when I checked in, and I didn't notice until I was ready for bed, so I didn't call the front desk. Minor thing, but if they had caught it, my stay would be 10/10. I would still recommend this hotel though!
Stayed 1 night in Dec 2024

10/10 Excellent

Winnie

Stayed 1 night in Feb 2025

10/10 Excellent

Hsiaoling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Hin yiu James

Liked: Staff & service, property conditions & facilities, room comfort
Staff are kindness and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Sau kuang

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was my 2nd time stayed here. I love the place except breakfast need to be improved overalls.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean and comfortable room for family of 4. Spacious bathroom with double sinks and a large bath. Service was excellent and responsive. The pillows provided were neither firm enough for the head nor soft enough to hug, but the staff were quick to provide with contoured foam pillows and softer pillows when I asked. Kids enjoyed the games room a lot.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kueishen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Yan Kin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Stayed 1 night in Nov 2024

10/10 Excellent

Yiping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property with lovely people working there!
Stayed 2 nights in Sep 2024

10/10 Excellent

Meiling, Mercer Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Ming Ying

Stayed 3 nights in Jun 2024

10/10 Excellent

Wai Wah

Stayed 1 night in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Air-conditioning needs adjustment. The air outlet points directly at the bed and can make people uncomfortable while sleeping. The room looks directly at another hotel which blocks view to the water.
Stayed 2 nights in May 2024

10/10 Excellent

Chiu Yi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staffs are very nice and really try their best to make your stay comfortable.
Stayed 1 night in May 2024