Hyatt House Jersey City

3.5 star property

Choose dates to view prices

Photo gallery for Hyatt House Jersey City

2 bars/lounges
2 bars/lounges
2 bars/lounges
2 bars/lounges
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Parking available

Explore the area

Map
1 Exchange Pl, Jersey City, NJ, 07302
  • Liberty State Park
    ‪20 min walk‬
  • Wall Street
    ‪9 min drive‬
  • One World Trade Center
    ‪9 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪21 min drive‬

Room options

Room, 1 King Bed, City View

  • 487 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (One Bedroom)

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, City View

  • 487 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (One Bedroom, With Shower)

  • 354 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Den)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

Room (Specialty, 2 Queen Beds with Sofa Bed)

  • 544 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (With Tub)

  • 513 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed, Accessible (With Shower)

  • 513 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Kitchen

  • 487 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Den)

  • 439 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 391 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt House Jersey City

3.5-star hotel in Downtown Jersey City
This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Weekly housekeeping is available.
Hyatt House Jersey City offers 258 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and concierge services. Parking is available onsite for a surcharge.

Hyatt House Jersey City is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
RoofTop at Exchange Place - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.
Terrace Lounge - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 27 per day); discounts available
  • Secured self parking on site (USD 27 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • RoofTop at Exchange Place
  • Terrace Lounge

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from March 19 2025 to April 19 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 175 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Secured self parking fee: USD 27 per day
  • Nearby parking fee: USD 27 per day (1148 ft away)
  • Pet fee: USD 175 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House Jersey City Hotel
Hyatt House
Hyatt Jersey City
Hyatt House Jersey City Hotel
Hyatt House Jersey City Jersey City
Hyatt House Jersey City Hotel Jersey City

Hyatt House Jersey City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 931 out of 1546 reviews
Rating 8 - Good. 372 out of 1546 reviews
Rating 6 - Okay. 120 out of 1546 reviews
Rating 4 - Poor. 66 out of 1546 reviews
Rating 2 - Terrible. 57 out of 1546 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tomas

Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Luciete

Stayed 1 night in Jan 2025

10/10 Excellent

Vinod Kumar, Sunnyvale

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

L

Disliked: Cleanliness, staff & service
Poor state of affairs.
The rooms weren't cleaned daily as requested and they even missed the schedule cleaning, room tea and coffee weren't replenished daily and still didn't fully after required. Room security deposit taken twice and they told us 1 would be refunded in 3-7 days, turns out that they hasn't released it. Breakfast was a basic buffet on plastic plates and paper cups. Corridors weren't cleaned daily but gym was. Staffing levels low for a quality hotel like the hyatt.
Stayed 7 nights in Dec 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Jonathon

Stayed 5 nights in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

6/10 Okay

Markus

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Preis/Leistung stimmt leider gar nicht
Housekeeping erfolgte alle 2 Tage. Es gab imer nur eie Toilettenrolle und nur 2 Handtücher. Bei einer Familie mit 4 Personen im Apartment werden die Hygieleartikel kapp. Das Frühstücksbuffet erfolgte auf Plastikteller nund die Getränke bekam man im Pappbecher. Das Geschirr mussze man selbst wegräumen und die Tische wurden nicht ssuber gemacht. Die Lage und die Sicht sind gut. Leider stimmt das Preis/Leistungsverhältnis gar nicht! Schade.
Außenansicht Lage
Stayed 8 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great anymore
Property quality has degraded in the last 2 years since we have been. Two years ago, the hotel and rooms were immaculate, now everything this dirty and staff are not doing a good job cleaning common areas. While using the gym, two members of staff(one cleaning and other delivery) took breaks and worked out in the gym. Cleaning staff left cleaning cart to prop open the gym and started doing weights with her fellow staff member. I was appalled. Also the couches and tables in the common area for breakfast were dingy. We stayed in a pet friendly room, the blankets had stains and rips. Sofa bed had suspicious stains and was not clean. Overall very disappointed at our second stay in this establishment.
Stayed 15 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 5 nights in Dec 2024

8/10 Good

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Good view of Manhattan.
Stayed 4 nights in Dec 2024

10/10 Excellent

Vilmarie

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Dec 2024

10/10 Excellent

Shivam

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and room were great
Stayed 1 night in Dec 2024

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities
Guy at the entrance, Afro with grey little beard. Woman at TR: nice people, eager to chat and, foremost, help out.
Stayed 7 nights in Dec 2024

6/10 Okay

Tara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The light railway next to the hotel was constantly noisy as the trams alerted passengers to their arrival. The noises started in the early hours of the morning and continued late in the night.
Stayed 3 nights in Dec 2024

10/10 Excellent

Zachary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Minakshi

Liked: Cleanliness
Disliked: Staff & service
Ok
Stayed 1 night in Dec 2024

10/10 Excellent

Alexi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel for the location, breakfast and comfort of the room.
Stayed 3 nights in Dec 2024

8/10 Good

Gary, Manhattan Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place with easy access to transportation. The roof top bar has an amazing view, and drinks are good and reasonably priced.
Stayed 2 nights in Dec 2024

10/10 Excellent

Katie

Stayed 7 nights in Dec 2024

2/10 Terrible

Vaishali

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrogant reception, dirty, unhygienic food area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Arindam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Hyatt house
Excellent customer service, prime location enriched our stay
Stayed 4 nights in Dec 2024

6/10 Okay

Jeremy

Stayed 4 nights in Dec 2024