See all properties

Familien Hotel Krainz

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Familien Hotel Krainz

Tennis court
Minibar, in-room safe, desk, blackout drapes
Seasonal outdoor pool
Exterior
Balcony view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Parking included
    Parking included

Explore the area

Map
Henndorf - Therme 2, Jennersdorf, Burgenland, 8282
  • KraftWanderWeg, Der Hugel von Loipersdorf
    10 min walk
  • Therme Loipersdorf
    14 min walk
  • Thermengolfplatz Fuerstenfeld-Loipersdorf
    7 min drive

Room options

View all photos for Triple Room (New Building)

Triple Room (New Building) | Minibar, in-room safe, desk, blackout drapes

Triple Room (New Building)

  • 323 sq ft
  • Water view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room (small, without balcony)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room (small, without balcony)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Standard Single Room, 1 Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, Balcony

Minibar, in-room safe, desk, blackout drapes

Superior Double Room, Balcony

  • 322 sq ft
  • Water view
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Superior Double Rooms with connecting door

Minibar, in-room safe, desk, blackout drapes

2 Superior Double Rooms with connecting door

  • 700 sq ft
  • Water view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 small Standard Double Rooms with connecting door

Minibar, in-room safe, desk, blackout drapes

2 small Standard Double Rooms with connecting door

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Vital Hotel Krainz

Pool
Hot Tub
Spa
Pet friendly
4.1 out of 5, Very Good, (37)
Vital Hotel Krainz

About this property

Familien Hotel Krainz

3-star Jennersdorf hotel with restaurant
A restaurant, a bar/lounge, and outdoor tennis courts are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include indoor tennis courts, a coffee shop/cafe, and a seasonal outdoor pool. Change of towels is available on request.
Familien Hotel Krainz offers 28 accommodations with minibars and safes. 60-cm flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Jennersdorf hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

4 outdoor tennis courts and 3 indoor tennis courts are featured at the hotel. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Familien Hotel Krainz provides outdoor tennis courts and indoor tennis courts. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary. A total renovation of this property was completed in May 2022.

Familien Hotel Krainz is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Kaminstube - This restaurant serves dinner only.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 16.50 for adults and EUR 16.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kaminstube

Things to do

  • 27-hole adjacent golf course
  • 3 indoor tennis courts
  • 4 outdoor tennis courts
  • Bicycle rentals
  • Bicycle tours
  • Fishing
  • Hiking/biking trails
  • Optional golf privileges
  • Playground
  • Seasonal outdoor pool
  • Table tennis
  • Tennis lessons

Family friendly

  • Free crib
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 60-cm flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
The check-in location differs from the property location; go to: [Vital Hotel Krainz]
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 11 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.
  • Destination fee: EUR 1.30 per person, per night. This fee does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16.50 for adults and EUR 16.50 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses solar energy, plus eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast is served at Vital Hotel Krainz, located across from Familien Hotel Krainz.

We should mention

This property does not have elevators
The seasonal pool will be open from May 25 to August 31
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Krainz Jennersdorf
Krainz Resort
Krainz Resort Jennersdorf
Familien Hotel Krainz Jennersdorf
Familien Hotel Krainz
Familien Krainz Jennersdorf
Familien Krainz
Familien Hotel Krainz Hotel
Familien Hotel Krainz Jennersdorf
Familien Hotel Krainz Hotel Jennersdorf

Familien Hotel Krainz Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 21 out of 46 reviews" "
Rating 8 - Good. 16 out of 46 reviews" "
Rating 6 - Okay. 6 out of 46 reviews" "
Rating 4 - Poor. 3 out of 46 reviews" "
Rating 2 - Terrible. 0 out of 46 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property we would love to return when had longer to stay.
Stayed 1 night in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Restaurant closed
restaurant was closed which we not told of beforehand, as were most others on Sunday in the village
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Great stay if you want to be close to Hot Springs
We loved the location and the service. The breakfast buffet was fabulous and the service was the best! We will stay there any time again.

10/10 Excellent

Monica, Timisoara/RO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful and quiet neighborhood
ust make sure that you have seen in the light of day the entrance of the building in the back, because it's kind of a dark at night and the first time you hit hard. Evening reception closes. Otherwise the hotel is gorgeous, quiet, and ground floor rooms overlooking the lake are wonderful, it allows you to live out on the grass and relax. Besides cheerful ducks!!! Breakfast very good. Staff very helpful. We will probably return.

10/10 Excellent

Rosemarie, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel in a lovely setting
A very friendly hotel in a lovely setting

10/10 Excellent

C.

Stayed 1 night in Jul 2024

10/10 Excellent

Johann

Stayed 3 nights in Oct 2023

10/10 Excellent

Vanessa

Stayed 1 night in Sep 2023

10/10 Excellent

peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Monika, Bezirk DL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geräumige Zimmer, sehr nettes Personal, umfangreiches und leckeres Frühstück :-)
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Etwas in die Jahre gekommenes Hotel. Zimmern waren okay, aber sehr lieblos eingerichtet, man hatte das Gefühl in einer Jugendherberge zu sein... Für eine Nacht war es okay. Sauberkeit und Preis in dieser Gegend waren in Ordnung und einen weiteren Pluspunkt bekommt auch die sehr ruhige, idyllische Lage.
Stayed 1 night in Oct 2020

6/10 Okay

Alfred, Bad Hall

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, Zimmer und Essen waren in Ordnung. Es hat uns an Detailinformationen über das Radwegenetz gefehlt
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Einfach in jeglicher Hinsicht super. Personal, Essen, Frühstück total lecker und kompetent
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parkmöglichkeiten nicht in dr Nähe der Zimmer im Familienhotel.
Stayed 1 night in Feb 2020

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kulturreise
Alles bestens
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das WLAN war eine einzige Katastrophe, sonst alles tip top
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Udo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

jutta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gutes Preis- Leistungsverhältnis
gutes Preis- Leistungsverhältnis; sehr freundliches Personal in der "Kaminstubn"; ruhig; zum Einchecken und Frühstücken muss man leider ins Hotel Vital gegenüber: ist nicht weit, aber doch ein bisschen umständlich
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

Allan

Liked: Cleanliness
Disliked: Staff & service
Dårlig service
Dejligt hotel med en helt igennem elendig service. Tjeck ind var bøvlet og langsommelig og placeret 1 km fra selve hotellet. Damen i receptionen virkede ikke særlig serviceminded.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Für Familien geeignet
Größe der Unterkunft für Familien geeignet, beim Frühstück wird gebrauchtes Geschirr nicht abgeräumt
Stayed 2 nights in Aug 2018