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Best Western Hotel Jena

4.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Best Western Hotel Jena

Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Bar (on property)
Interior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking included
    Parking included
  • Bar
    Bar
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
Rudolstädter Straße 82, Jena, TH, 07745
  • Laser Factory
    16 min walk
  • University of Jena
    4 min drive
  • Carl Zeiss Jena
    6 min drive
  • Erfurt (ERF)
    44 min drive

Room options

View all photos for Business Room, 1 Queen Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Business Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 Double Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Business Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Queen Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Comfort Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Comfort Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Family Room, 1 Queen Bed, Kitchenette

  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 2 Queen Beds, Kitchenette

Family Room, 2 Queen Beds, Kitchenette | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Family Room, 2 Queen Beds, Kitchenette

  • Sleeps 3
  • 2 Queen Beds

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Lobby

MAXX Hotel Jena

Pet friendly
Free WiFi
Restaurant
Gym
4.1 out of 5, Very Good, (474)
The price is $71
per night
$76 total
includes taxes & fees
Dec 7 - Dec 8
MAXX Hotel Jena

About this property

Best Western Hotel Jena

4-star Jena hotel with restaurant
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a sauna, a 24-hour business center, and massage/treatment rooms.
Best Western Hotel Jena offers 160 accommodations with blackout drapes/curtains. Televisions come with pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.
The onsite spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Best Western Hotel Jena features a full-service spa and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 4628 square feet (430 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and an arcade/game room. Complimentary self parking is available on site.

Best Western Hotel Jena is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Restaurant Ambiente - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Bar
  • Restaurant Ambiente

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Sauna

Family friendly

  • Arcade/game room
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4,628 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hot stone massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 11 per pet, per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Pet fee: EUR 11 per pet, per stay
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Hotel Jena
Best Western Jena
Jena Best Western
Best Western Hotel Jena Jena
Best Western Hotel Jena Hotel
Best Western Hotel Jena Hotel Jena

Best Western Hotel Jena Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 70 out of 280 reviews" "
Rating 8 - Good. 133 out of 280 reviews" "
Rating 6 - Okay. 55 out of 280 reviews" "
Rating 4 - Poor. 19 out of 280 reviews" "
Rating 2 - Terrible. 3 out of 280 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great hotel—easy to book, flexible check in, generous amenities
Stayed 1 night in Jul 2023

8/10 Good

Gavin, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In Jena for business, and this property was recommended. Clean, modern ammenties, restaurant and bar on-site. Other businesses are a bit of hike, but if driving this is very convenient hotel with plenty of free parking.

10/10 Excellent

Sean, Austin

Stayed 1 night in Dec 2022

6/10 Okay

David

Traveled with family
Liked: Staff & service
No problems
This is a big friendly cheap hotel, it is a little dated but we were travelling and needed a one night stay for which it was perfect - it is conveniently located only a few minutes from the autobahn
Stayed 1 night in Dec 2021

8/10 Good

CLAUDIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

4/10 Poor

Mikael

Liked: Cleanliness
Disliked: Staff & service
OK, but not more than that
The hotel is far outside of town (that often comes with the free parking). We picked it since it was said they have a restaurant so we don't need to go to town. The restaurant was closed. When asking why the response was just "closed". The price is not high and consequently the hotel is quite worn down. Otherwise OK but not more.
Stayed 1 night in Jul 2021

4/10 Poor

Bronwyn

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Give this place a miss
Unfortunately my family and I were very disappointed with our stay. The air con in our room was broken and we spent the one night there battling to keep our baby cool enough. We were also disappointed with how unclean and unkept the room was. Plus the one site restaurant was closed as was the one site bar (both were meant to be open). The receptionist was friendly and did lend us a fan but couldn't offer us another room nor a discount. Very disappointed overall.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Dennis

Stayed 1 night in Feb 2020

8/10 Good

Dennis

Stayed 1 night in Feb 2020

8/10 Good

Dirk

Liked: Cleanliness, staff & service, room comfort
Affordable stay ~10 min from last tram stop
The hotel is located a 10 min walk from the last tram stop so you can go downtown even despite the location of the hotel. If you travel by car you'll appreciate the big car park outside. Hotel and interior are a bit dated, but everything was clean and the bed was ok. Breakfast was ok, but not overwhelming, and included scrambled eggs, bacon, salmon. Spent two nights while visiting friends, would consider going there again.
Stayed 2 nights in Nov 2019

10/10 Excellent

Louis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central
Good
Stayed 6 nights in Sep 2019

8/10 Good

Brenda

Liked: Cleanliness, staff & service, room comfort
Comfortable
This is a very quaint hotel. We enjoyed our stay. The facility could use some updating.
Stayed 1 night in May 2019

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the city below. Nplenty of room for our family of 5
Stayed 2 nights in Dec 2018

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is an excellent value. Location is away from downtown Jena but for business - I highly recommended it.
Stayed 4 nights in Nov 2018

8/10 Good

Nobuo

Little bit old but clean room. Standard WIFI connection, good for e-mail and web browsing. lot of car parking space. supermarket within 5 min walking distance.
Stayed 1 night in Nov 2018

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cant comment really about the area. It was quiet. We stayed just for one night. Arrived at hotel , ate and then slept. Left early next morning. Near to University of Jena where I needed to deliver the item to.
Stayed 1 night in Oct 2018

10/10 Excellent

SARATH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Mr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2018

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel with good bar and restaurant

8/10 Good

Adrian, Hastings

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, comfortable
As far as Best Western Hotels go, this must be one of their better ones, as the rooms were clean and to a good standard! Double bed was comfortable, and reasonable size, rooms were quiet and I slept well (or else Germans are more considerate of fellow guests). I had difficutly connecting to the wifi, and ended up having to spend 30 minutes or so configuring and changing various things with the network settings of my laptop - I don't have to do this anywhere else. Also there were no tea/coffee making facilities in the room - everything had to be ordered from the bar. I needed a camomille tea (always bring my own travel pack of herbel teas) but had to explain what I wanted at the bar and order the tea rather than just get hot water. Breakfast was mostly good, catering to European and US tastes. Location is remote but bearable if you've got a car, or can figure out the public transport.
Stayed 5 nights in Mar 2016

8/10 Good

Ted, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel convenient to downtown by tram
A very comfortable room, well furnished. The one complaint I would have is that the duvet wasn't quite big enough for the bed, but I made do. The facilities were otherwise excellent. The staff was friendly and very competent. The hotel card allows free travel on the Jena tram and bus system, which is very convenient. The restaurant food was good but not much choice for vegans (which I am).
Stayed 5 nights in Sep 2017