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Lotte City Hotel Jeju

4.0 star property

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Photo gallery for Lotte City Hotel Jeju

[2nd session Outdoor Pool PKG] Deluxe Mountain Twin - Pool Access for 2 | Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Front of property - evening/night
42-inch LED TV with digital channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym

Explore the area

Map
83, Doryeong-ro, Jeju City, Jeju, 63127
  • Cheju Halla General Hospital
    ‪3 min walk‬
  • Nuwemaru Street
    ‪6 min walk‬
  • Paradise Casino
    ‪10 min walk‬
  • Jeju (CJU-Jeju Intl.)
    ‪7 min drive‬

Room options

View all photos for [Jul-Aug Night Time Pool PKG] Deluxe Double Mountain - Pool for 2 (8-10 PM), Adult Only

Premium bedding, pillowtop beds, in-room safe, desk

[Jul-Aug Night Time Pool PKG] Deluxe Double Mountain - Pool for 2 (8-10 PM), Adult Only

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for [2nd session Outdoor Pool PKG] Deluxe Mountain Twin - Pool Access for 2

[2nd session Outdoor Pool PKG] Deluxe Mountain Twin - Pool Access for 2 | Premium bedding, pillowtop beds, in-room safe, desk

[2nd session Outdoor Pool PKG] Deluxe Mountain Twin - Pool Access for 2

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Jul-Aug Night Time Pool PKG] Standard Family Twin - Pool for 3 (8-10 PM)

Premium bedding, pillowtop beds, in-room safe, desk

[Jul-Aug Night Time Pool PKG] Standard Family Twin - Pool for 3 (8-10 PM)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for [1st session Outdoor Pool PKG] Deluxe Mountain Twin - Pool Access for 2

Premium bedding, pillowtop beds, in-room safe, desk

[1st session Outdoor Pool PKG] Deluxe Mountain Twin - Pool Access for 2

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

[Jul-Aug Night Time Pool PKG] Deluxe Mountain Twin - Pool for 2 (8-10 PM), Adult Only

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, City View

View from room

Standard Double Room, City View

  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for [2nd session Outdoor Pool PKG] Deluxe Mountain Double - Pool Access for 2

Premium bedding, pillowtop beds, in-room safe, desk

[2nd session Outdoor Pool PKG] Deluxe Mountain Double - Pool Access for 2

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for [2nd session Outdoor Pool PKG] Standard Family Twin - Pool Access for

Premium bedding, pillowtop beds, in-room safe, desk

[2nd session Outdoor Pool PKG] Standard Family Twin - Pool Access for

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for [1st session Outdoor Pool PKG] Standard Family Twin - Pool Access for 2

Premium bedding, pillowtop beds, in-room safe, desk

[1st session Outdoor Pool PKG] Standard Family Twin - Pool Access for 2

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for [Samsung Card x Lotte Hotels] Standard Family Twin, City View + Pool Access for 2 (2nd Session)

Premium bedding, pillowtop beds, in-room safe, desk

[Samsung Card x Lotte Hotels] Standard Family Twin, City View + Pool Access for 2 (2nd Session)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for [1st session Outdoor Pool PKG] Deluxe Mountain Double - Pool Access for 2

Premium bedding, pillowtop beds, in-room safe, desk

[1st session Outdoor Pool PKG] Deluxe Mountain Double - Pool Access for 2

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, City View

Premium bedding, pillowtop beds, in-room safe, desk

Standard Twin Room, City View

  • 322 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, City View (3 Single beds)

Standard Triple Room, City View (3 Single beds) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Triple Room, City View (3 Single beds)

  • 323 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Family Twin Room, City View (Double + Single Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Family Twin Room, City View (Double + Single Bed)

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Twin Room, Ocean View (Deluxe)

Premium bedding, pillowtop beds, in-room safe, desk

Family Twin Room, Ocean View (Deluxe)

  • 322 sq ft
  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Suite Double Room, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite Double Room, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite Double Room, Mountain View

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite Double Room, Mountain View

  • 322 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite Family Twin Room, Mountain View

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite Family Twin Room, Mountain View

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for [Room Randomly Assigned Upon Check In]

Premium bedding, pillowtop beds, in-room safe, desk

[Room Randomly Assigned Upon Check In]

  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Mountain View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Double Room, Mountain View

  • 320.2 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Mountain View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Twin Room, Mountain View

  • 322 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Double Room, Ocean View

  • 318 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Twin Room, Mountain View (Deluxe)

Premium bedding, pillowtop beds, in-room safe, desk

Family Twin Room, Mountain View (Deluxe)

  • 322 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Twin Room, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Twin Room, Ocean View

  • 322 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite Family Twin Room, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite Family Twin Room, Ocean View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Outdoor pool

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  • Pool
  • Spa
  • Free airport shuttle
  • Pet friendly
4.4 out of 5, Excellent, (1164)
The price is $74
per night
$89 total
includes taxes & fees
Feb 23 - Feb 24
Maison Glad Jeju

About this property

Lotte City Hotel Jeju

4-star Jeju City hotel, connected to a shopping center in Yeon-dong
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and concierge services.
Lotte City Hotel Jeju offers 255 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 42-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Lotte City Hotel Jeju features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms. This eco-certified hotel also offers multilingual staff, concierge services, and laundry facilities. Onsite covered self parking is complimentary.

Lotte City Hotel Jeju is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
C`cafe - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
C`Lounge - This bar is located by the pool. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KRW 30,000 for adults and KRW 25,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • C`cafe
  • C`Lounge

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • In the mountains

Accessibility

  • Elevator

More

  • 1 building
  • 22 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
It is the property’s policy that children under 19 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: KRW 12000 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately KRW 30000 for adults and KRW 25000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's rooftop outdoor pool is closed periodically due to weather conditions.
This property does not provide disposable personal items, such as toothbrush and toothpaste.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Lotte City Hotel Jeju
Lotte City Jeju
Lotte Hotel Jeju City
Lotte Jeju City Hotel
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte City Hotel Jeju Hotel
Lotte City Hotel Jeju Jeju City
Lotte City Hotel Jeju Hotel Jeju City

Lotte City Hotel Jeju Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 726 out of 1101 reviews
Rating 8 - Good. 249 out of 1101 reviews
Rating 6 - Okay. 69 out of 1101 reviews
Rating 4 - Poor. 24 out of 1101 reviews
Rating 2 - Terrible. 33 out of 1101 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Tae

Traveled with family
Liked: Cleanliness, property conditions & facilities
I gave average rating due to couple things. First, front desk made a mistake and had to pay the difference after I left jeju island. Second, rental car license plate was not properly registered.(mistake again by front desk). Other than, it was nice place to stay. (Stayed 4 nights)
Stayed 4 nights in Nov 2024

10/10 Excellent

Helen

Stayed 4 nights in Oct 2024

10/10 Excellent

woolin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay with lotte hotels at jeju island. It was about a 30 walk to the airport and a short bus ride from the airport. Checking in was very easy and the view was nice from the top floors. I would stay here again.
Stayed 3 nights in Oct 2024

6/10 Okay

Chen Yeong Wilson

Stayed 4 nights in Oct 2024

10/10 Excellent

Kian Chuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lotte hotel
Fantastic place and location, service is best and price is reasonable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Moon

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean, toilet kept breaking down but overall place was good and staff were nice. Very accommodating.
Stayed 6 nights in Oct 2024

6/10 Okay

lynn

Stayed 2 nights in Sep 2024

8/10 Good

Rae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was a bit expensive but our stay here was very comfortable
Stayed 3 nights in Oct 2024

8/10 Good

young

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, easy parking, shop around area and restaurants.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jihoon

Stayed 1 night in Oct 2024

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from the airport (10 mins bus ride). The staff were friendly and really helpful. The room is a little dated but the bathroom is lovely. I paid to use the pool and sauna, which is well worth it. Would happily stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
I don't think it's a lotte problem but it's a good desert for good food and selection. Not hotels fault.
Stayed 5 nights in Oct 2024

8/10 Good

Donghak

Stayed 7 nights in Oct 2024

8/10 Good

Gabriella, Sandy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No facility for making coffee. Had to go out to buy coffee every morning. Not enough storage space for our clothing or hangers. Had to request a couple of hangers. The housecleaning were very good and everything was clean in the room. The best part of our stay was the dining facility on the 22nd floor. Very good breakfast for what we paid. Good value, economic for the week's stay.
Stayed 7 nights in Oct 2024

10/10 Excellent

Don, Tustin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is convenient and the hotel is clean and kind.
Stayed 5 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the room was clean, convenient, and comfortable. Only semi-negative thing I would say is our room was starting to look a bit dated and could likely use an update.
Stayed 2 nights in Oct 2024

8/10 Good

Clement Kai-Man

Liked: Cleanliness, amenities
Convenient location but the hotel facilities were a bit dated . We asked to switch to an equivalent room upon arrival but were told bluntly that rooms of the same tier would require additional payment upfront. Also the non-Korean breakfast offering was limited .
Stayed 3 nights in Aug 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Oct 2024

10/10 Excellent

Naznin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Jade

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
First time here and the staff was really friendly and helpful since we were foreigners. The room was really clean and had no problems. Love that we had house slippers too 😊 Thank you for a wonderful hospitality ♥️
Stayed 5 nights in Sep 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Alma

Traveled with group
Initially, I booked three nights and then changed the reservation to four. I had a confirmation from Hotels.com at Room Price ₩874,665 for four nights, ₩198,788 avg./night. 9/12/2024 ₩167,400; 9/13/2024 ₩181,350; 9/14/2024 ₩223,200; 9/15/2024 ₩223,200; Taxes ₩79,515. When I arrived on the 12th, the hotel had a three-night reservation and asked that I make a reservation on my phone for the fourth night while standing at the reception desk. The hotel also informed me that the rate was ₩236,200/night x 4 nights. I refused to pay that amount and asked to see the manager. Ultimately, the hotel honored the Hotels.com rate only because I had a Korean friend who could talk to them in Korean. Breakfast was from 7 to 10 a.m. When I arrived at 9:30 a.m. on the first day, the hostess checked the time on her watch instead of greeting me as if to indicate I was late. I found her behavior inappropriate, but similar behavior was exhibited every morning at breakfast during my stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Marie

Stayed 3 nights in Sep 2024