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Lotte City Hotel Jeju

4.0 star property

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Photo gallery for Lotte City Hotel Jeju

Outdoor pool
Front of property - evening/night
Premium bedding, pillowtop beds, in-room safe, desk
Outdoor pool
42-inch LED TV with digital channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available

Explore the area

Map
83, Doryeong-ro, Jeju City, Jeju, 63127
  • Cheju Halla General Hospital
    ‪3 min walk‬
  • Paradise Casino
    ‪10 min walk‬
  • Dongmun Market
    ‪5 min drive‬
  • Jeju (CJU-Jeju Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Twin Mountain

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Twin Mountain

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed (Mountain)

View from room

Deluxe Room, 1 Double Bed (Mountain)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

View from room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Ocean

View from room

Deluxe Twin Ocean

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Ocean

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Double Ocean

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite Double Mountain

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite Double Mountain

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite Double Ocean

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite Double Ocean

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite Family Twin Mountain

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite Family Twin Mountain

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Suite Family Twin Ocean

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite Family Twin Ocean

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard Family Twin Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Family Twin Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Family Twin Mountain

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Family Twin Mountain

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Family Twin Ocean

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Family Twin Ocean

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

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About this property

Lotte City Hotel Jeju

4-star Jeju City hotel, connected to a shopping center in Yeon-dong
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and concierge services.
Lotte City Hotel Jeju offers 255 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 42-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Lotte City Hotel Jeju features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms. This eco-certified hotel also offers multilingual staff, concierge services, and laundry facilities. Onsite covered self parking is complimentary.

Lotte City Hotel Jeju is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
C`cafe - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
C`Lounge - This bar is located by the pool. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KRW 30,000 for adults and KRW 25,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • C`cafe
  • C`Lounge

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • In the mountains

Accessibility

  • Elevator

More

  • 1 building
  • 22 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The check-out time will be at 11 AM starting May 1, 2025.
It is the property’s policy that children under 19 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: KRW 12000 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately KRW 30000 for adults and KRW 25000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's rooftop outdoor pool is closed periodically due to weather conditions.
This property does not provide disposable personal items, such as toothbrush and toothpaste.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Lotte City Hotel Jeju
Lotte City Jeju
Lotte Hotel Jeju City
Lotte Jeju City Hotel
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte City Hotel Jeju Hotel
Lotte City Hotel Jeju Jeju City
Lotte City Hotel Jeju Hotel Jeju City

Lotte City Hotel Jeju Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 698 out of 1063 reviews
Rating 8 - Good. 241 out of 1063 reviews
Rating 6 - Okay. 67 out of 1063 reviews
Rating 4 - Poor. 24 out of 1063 reviews
Rating 2 - Terrible. 33 out of 1063 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Darlene

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay.
The room and services are good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy stay in a central location. Staff were friendly and helpful and breakfast was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located at city center and near the airport. Rooms a smaller compared to other Lotte hotels I’ve stayed at but bed was comfortable Ample free parking.
Stayed 2 nights in Dec 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and central
A very pleasant stay in a nice area of town. Will definitely stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is near food districts.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mi Kyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jeju city stay
I booked a deluxe room with Mountain view but it was the corner room with a quarter of Mt Halla and half the ocean view on the 19th floor. The predominant view is the ugly tall building called ‘Dream Tower’. So if you want a view of either mountain Halla or the ocean, avoid the corner room. Otherwise all was good. The free shuttle service to the airport (less than 10 minutes) was great.
Stayed 2 nights in Dec 2024

8/10 Good

Ho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near airport and pick up location for local tours. Staff extremely polite and helpful. Highly recommended.
Stayed 5 nights in Dec 2024

8/10 Good

Chan

Liked: Cleanliness, staff & service, room comfort
Jeju Accommodation
Good location to foods and shopping.
Stayed 3 nights in Nov 2024

10/10 Excellent

Merith

Stayed 1 night in Nov 2024

10/10 Excellent

YUK YING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at LOTTE City Hotel Jeju was fantastic and enjoyable.
Stayed 1 night in Dec 2024

10/10 Excellent

Siaw Fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deluxe Double Room, Mountain View - relaxing stay for 3 nights. Location - approximately 10 mins ride from Jeju International Airport (approx. KRW 6500 by cab). Lotte shopping mall in the same building, convenient duty free shopping before outbound flight. Olive Young and Paris Baguette in the next block. Room - was quiet on the 17th floor with excellent view of mountain peaks on a clear day. Shower water pressure was strong. Enjoyed having a bathtub to soak. Bed was medium firm. Universal socket outlets available in room which is useful. Food - Did not try the hotel breakfast. There is a convenience store in the basement floor in the same building with specific opening hours. Plenty of 24/7 convenience stores in the vicinity of the hotel. Staff - Check-in and checkout are straightforward. Staffs on ground floor were very helpful with queries and had helped me call for cab at early morning to the airport. Extra - There is a laundry room with 3 frontload washers and 3 dryers available for hotel guest, cost KRW 5000 per run. Laundry detergent available to purchase from a vending machine in laundry room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffrey

Stayed 3 nights in Nov 2024

10/10 Excellent

Debra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and restaurant!
Stayed 1 night in Nov 2024

6/10 Okay

Moe Hein

Traveled with partner
Disliked: Amenities
Already mentioned!
Stayed 3 nights in Nov 2024

10/10 Excellent

wee chew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Eugene, sacramento

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, comfortable hotel! Wonderful features and amenities! Loved the complimentary drinks in refrig and crackers everyday - such a very nice touch! Shopping and restaurants close by - everything within walking distance! Highly recommend!!! Nice to stay at least three days on Jeju Island!
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
A very comfortable and nice hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeanrok

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
It was pretty good service and clean but coin laundry was bad - dryer not working coin change also had problem
Stayed 2 nights in Nov 2024

8/10 Good

Steve

Stayed 3 nights in Nov 2024

10/10 Excellent

Jesenko

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and very nice hotel
Stayed 2 nights in Oct 2024

6/10 Okay

Tae

Traveled with family
Liked: Cleanliness, property conditions & facilities
I gave average rating due to couple things. First, front desk made a mistake and had to pay the difference after I left jeju island. Second, rental car license plate was not properly registered.(mistake again by front desk). Other than, it was nice place to stay. (Stayed 4 nights)
Stayed 4 nights in Nov 2024

10/10 Excellent

Helen

Stayed 4 nights in Oct 2024

10/10 Excellent

woolin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024