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Grand Hyatt Jeju

5.0 star property

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Photo gallery for Grand Hyatt Jeju

Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas
Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas
75-inch Smart TV with digital channels, TV, Netflix
Restaurant
Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Parking included

Explore the area

Map
12 Noyeon-ro, Jeju City, Jeju, 63082
  • Paradise Casino
    ‪11 min walk‬
  • Dongmun Market
    ‪6 min drive‬
  • Iho Beach
    ‪8 min drive‬
  • Jeju (CJU-Jeju Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed, Corner (130-SQM)

Suite, 1 King Bed, Corner (130-SQM) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Corner (130-SQM)

  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Corner (130-SQM)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Twin Beds, Corner (130-SQM)

  • 1399 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, City View

  • City view
  • 700 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed, Mountain View

75-inch Smart TV with digital channels, TV, Netflix

Premium Suite, 1 King Bed, Mountain View

  • Mountain view
  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

City view

Room, 1 King Bed, City View

  • City view
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Twin Beds

  • Ocean view
  • 700 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Separate tub and shower, rainfall showerhead, hair dryer, bathrobes

Room, 2 Twin Beds

  • 700 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Executive lounge

Club Room, 1 King Bed

  • Ocean view
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

75-inch Smart TV with digital channels, TV, Netflix

Room, 1 King Bed

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand, Suite, 1 King Bed

  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 2 Twin Beds

Grand, Suite, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Grand, Suite, 2 Twin Beds

  • 1399 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Sea View

  • Sea view
  • 700 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Diplomat)

  • Mountain view
  • 2099 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Mountain View, Corner

Premium bedding, minibar, in-room safe, desk

Suite, 2 Twin Beds, Mountain View, Corner

  • Mountain view
  • 1399 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Sea View

  • Sea view
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Sea View

75-inch Smart TV with digital channels, TV, Netflix

Premium Suite, 1 King Bed, Sea View

  • Sea view
  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Twin Beds

75-inch Smart TV with digital channels, TV, Netflix

Premium Suite, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, Multiple Beds (Diplomat)

Suite, Multiple Beds (Diplomat) | Premium bedding, minibar, in-room safe, desk

Suite, Multiple Beds (Diplomat)

  • Sleeps 4
  • 2 King Beds

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About this property

Grand Hyatt Jeju

5-star hotel in Nohyeong-dong
Along with 14 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness center, and a sauna.
Grand Hyatt Jeju offers 1600 accommodations with minibars and safes. Beds feature premium bedding. 75-inch Smart televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Jeju City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

In addition to a full-service spa, Grand Hyatt Jeju features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 14 restaurants. The property also offers a grocery/convenience store. Business amenities at this 5-star property consist of a business center, 8 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 3724 square feet (346 square meters) include conference space. This luxury hotel also offers a children's pool, a hot tub, and a fitness center. Complimentary covered self parking is available on site, along with a car charging station.

Grand Hyatt Jeju has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pocha - Onsite restaurant.
Grand Kitchen - Onsite buffet restaurant. Open daily.
Noknamu - Onsite restaurant. Open daily.
China House - Onsite restaurant. Open select days.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KRW 60,000 for adults and KRW 30,000 for children
  • 14 restaurants
  • Couples/private dining

Restaurants on site

  • China House
  • Grand Kitchen
  • Noknamu
  • Pocha

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,724 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (96 inch wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 38 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 75-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Additional fees apply to children 3-12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 60000 for adults and KRW 30000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 8 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Jeju Hotel
Grand Hyatt Jeju Jeju City
Grand Hyatt Jeju Hotel Jeju City

Grand Hyatt Jeju Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 765 out of 1016 reviews
Rating 8 - Good. 127 out of 1016 reviews
Rating 6 - Okay. 64 out of 1016 reviews
Rating 4 - Poor. 28 out of 1016 reviews
Rating 2 - Terrible. 32 out of 1016 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

China House Restaurant

Hotel was excellent! But we want to leave a few words about an amazing Chinese restaurant in the hotel. We had an amazing dining experience at this Chinese restaurant China House at the Grand Hyatt Jeju, so much so that we went two nights in a row! On our first visit, we enjoyed the hot pot, and on the second night, we had the Beijing duck—both were exceptional. The food was the closest to authentic Chinese cuisine we’ve had in Korea. A special mention to Jennifer, who provided outstanding service. She was professional, polite, and went above and beyond to ensure a great experience, especially for my pregnant wife, taking extra care to explain the dishes and accommodate her needs. Great food, excellent service, and a wonderful atmosphere—highly recommended! We will definitely be returning.
Stayed 3 nights in Jan 2025

8/10 Good

Bokyung, Orlando

Liked: Cleanliness, amenities, property conditions & facilities
The room was large and comfortable, but the smell of cigarette smoke from other rooms was uncomfortable. However, it got better because the hotel provided an air purifier.
Stayed 4 nights in Dec 2024

10/10 Excellent

Peng Yan

Stayed 1 night in Jan 2025

10/10 Excellent

Lydia

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Overall, a great stay

We had a problem with the first room because the powder room was not so clean (unsanitary stain on the wall) and one closet door was not working properly. However, the hotel staff was very responsive and accommodating; we got a new room with an upgrade and some nice touches (such as the kids robe and slippers). The city/mountain view from our room was stunning! And the beds were super comfortable. Loved the kids arcade and the pools. Appreciated the 7-11 and ate well at the Japanese restaurant. Oh, and there was fantastic music playing throughout the hotel - 80s and 90s soundtrack for this Gen Xer! We would definitely stay again.
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not staying here again.

Our check in experience was strange. There was a long line at the time we checked in. No one helped us with our luggage. The lobby manager asked if we are Hyatt member, and we happened to be. She then asked if we are elite members or just regular members. We said regular, then she said the general line is the right place. She then came back a minute later and asked if we are staying in a suite or just regular room. We weren’t sure and said regular room, she then confirms again we need to be in the general line for our check-in. I get hotels are trying to give their members perks and privileges, but this feels a bit unwelcoming. There was nothing in the hotels.com or Expedia site that mention this was a casino hotel. We would not have stayed here if we had knew. Please update your site. We were looking for a quiet getaway. The casino noise and crowd were not what we were looking for.
Stayed 2 nights in Dec 2024

10/10 Excellent

Khai Weng, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Jeju City. Heights of comfort and luxury.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mary

Traveled with family
Stayed 3 nights in Nov 2024

6/10 Okay

Jun Hao Jeremy

Stayed 5 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

hoju

Liked: Amenities
Built luxurious. Interior feels like Chinese color. Elevator speaker broadcast only english. Signs show only english and chinese. Not recommended for Koreans and non Chinsse visitors.
Stayed 1 night in Nov 2024

10/10 Excellent

Hong Xun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Nov 2024

6/10 Okay

Yoon Su

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 1 night in Oct 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Cathia, Pleasant Prairie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great customer service
Stayed 2 nights in Oct 2024

10/10 Excellent

Parsia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Might be the best hotel I've ever stayed at. The staff are extremely welcoming and helpful. My first night I was having trouble with the Chromecast and called the help desk. They said they would send someone up right away to assist me. The guy showed up in about 90 seconds and I was on one of the higher floors so it was impressive he got up there so fast! The entire hotel, from the lobby to the room I stayed at, was spotlessly clean as well. My room was perfect too with a great view. Would love to stay here again. Highly recommended it for anyone looking for a place to stay while in Jeju. Also, make sure you eat at Cafe 8 (on the 8th floor) at least once during your stay. It has some of the best food ever and the staff are extremely friendly.
Stayed 3 nights in Oct 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Wu

Stayed 3 nights in Sep 2024

10/10 Excellent

andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Yongchu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had the pleasure of staying at the Grand Hyatt Jeju, and we must say, the experience was nothing short of exceptional. The staff went above and beyond to ensure our comfort and satisfaction from the moment we arrived. What stood out was the concierge team, absolutely incredible! They were attentive, knowledgeable, and genuinely helpful throughout our stay. Whether arranging transportation, recommending fantastic local restaurants, or providing insider tips on the best places to visit, they always delivered with a smile and a great attitude. Their dedication truly made our trip so much more enjoyable. The hotel itself is luxurious, with beautifully designed rooms and stunning views. The amenities are top-notch, including a fabulous pool area and dining options that cater to every palate. It's conveniently located, allowing easy access to the city and nearby attractions. If you're looking for a hotel that offers world-class service and makes you feel like a valued guest, we highly recommend the Grand Hyatt Jeju. We'll definitely be returning!
Stayed 3 nights in Oct 2024

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious hotel room at a reasonable price. Convenient stores available on site and plenty of amenities to keep someone occupied.
Stayed 4 nights in Oct 2024

10/10 Excellent

KYUNG WON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Armand J, Glendale

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff at the concierge desk were amazing. Randy and Peter were knowledgeable and kind and had wonderful suggestions.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room given us as an upgrade was absolutely excellent- very spacious, clean and elegant. Loved it!👍The staff were all very friendly and helpful. Thank you !!
Stayed 4 nights in Sep 2024