8/10 Good
Samira
Business traveler
Mar 12, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Team. Hotel near Jeddah airport, few minutes drive.
Loved their nice and spacious rooms, with a lovely decor as well as a top notch en-suite.
Restaurant is nice and big and has a lovely atmosphere.
Food is suuuper good.
Their free shuttle to the airport is a very helpful advantage. It saved me from booking taxis for drop off to airport, though the pick up was not possible on two occasions as the instructions were not received in time on how to find their shuttle. Surprisingly no one on airport knew where to find hotel shuttles. When I called the hotel after borrowing a strangers phone, the language barrier prevented me from getting help. Their ability to explain was limited, though certainly they are nice guys. I suggested that they send over Shuttle information along with booking email, in English and ensure to provide an English language leaflet for guidance when we check in, to ensure a smooth experience. They are definitely a very nice time and promised to incorporate my suggestions to future bookings.
I will certainly stay here again.
You can trim my comments on shuttle if posting this review for public. Those comments are for hotel management alone.
Samira
Stayed 2 nights in Mar 2025