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SureStay Hotel by Best Western Jasper

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Jasper

Exterior
Combined shower/tub, hair dryer, towels
Property amenity
Laundry room
1 bedroom, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
200 The Mall Way, Jasper, AL, 35504
  • Gamble Park
    ‪16 min walk‬
  • Jasper City Hall
    ‪3 min drive‬
  • The Lily Pond an Art Gallery & Tea Room
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Bathtub)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Bathtub)

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Jasper

Jasper hotel with free breakfast
Laundry facilities, a 24-hour front desk, and free breakfast are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Jasper offers 59 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Jasper hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine and laundry facilities. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in March 2021.

SureStay Hotel by Best Western Jasper has designated areas for smoking.

A complimentary self-serve breakfast is served each morning between 5:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 10:00 AM

Things to do

  • Shopping mall

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lever door handles
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Renovated entire property - March 2021

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Surestay By Best Jasper Jasper
SureStay Hotel by Best Western Jasper Hotel
SureStay Hotel by Best Western Jasper Jasper
SureStay Hotel by Best Western Jasper Hotel Jasper

SureStay Hotel by Best Western Jasper Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 300 out of 527 reviews
Rating 8 - Good. 132 out of 527 reviews
Rating 6 - Okay. 49 out of 527 reviews
Rating 4 - Poor. 18 out of 527 reviews
Rating 2 - Terrible. 28 out of 527 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, secure, professional staff
Stayed 1 night in Mar 2025

4/10 Poor

Hunter

Stayed 1 night in Mar 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, quit and peaceful
Stayed 1 night in Mar 2025

8/10 Good

Amber

Stayed 1 night in Feb 2025

2/10 Terrible

Leslie

Stayed 1 night in Feb 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Hotel for a Great Price

This is an excellent hotel. It was so nice that we stayed there on our return trip as well. It was clean, the staff was friendly, the beds were comfortable, and the breakfast was excellent. I'd stay there any time.
Stayed 1 night in Feb 2025

2/10 Terrible

Jewell

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You guys are the worst, me and my employees will never use you guys again and I will let all my family and friends know how you guys treated me. My next seminars I will let all the guest know that you guys are the worse in the world. Please stop emailing me you guys are a sore that can’t be healed.
Stayed 4 nights in Feb 2025

10/10 Excellent

kathy

Stayed 1 night in Feb 2025

8/10 Good

Colby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean & the beds were very comfortable with plenty of pillows. The price was great, but the pet fees seemed a little high to me. I would definitely stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Calena

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Edward R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sure stay hotel

it was a nice stay and easy to locate
Stayed 1 night in Feb 2025

8/10 Good

Amber

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Stayed 2 nights in Jan 2025

8/10 Good

Charles, Huntsville

Liked: Cleanliness, staff & service, property conditions & facilities
A/C was a little noisy, but will definitely stay there again if I'm in the area.
Stayed 1 night in Feb 2025

10/10 Excellent

Tonja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disrespectful to Military

The general manager questioned if my wife was military and if she was even my wife! Terrible customer service. Do NOT recommend.
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, amenities
Clean cheap and not overcrowded
Stayed 1 night in Jan 2025

8/10 Good

Barron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Curt

Stayed 2 nights in Jan 2025

10/10 Excellent

Brenda

Stayed 1 night in Jan 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities
The room was nice, overall, and the property was maintained well. However, for the price paid, I would have expected the little things like a hairdryer, tissue box, and bedside clock to be included in the amenities. In addition, the wall heater reading was in Centigrade, which made it more difficult to determine the right setting.
Stayed 1 night in Jan 2025