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DoubleTree by Hilton Jamestown

4.0 star property

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Photo gallery for DoubleTree by Hilton Jamestown

Reception
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Pool
  • Laundry

Explore the area

Map
150 W 4th St, Jamestown, NY, 14701
  • Lucille Ball Desi Arnaz Museum
    ‪3 min walk‬
  • National Comedy Center
    ‪3 min walk‬
  • Northwest Arena
    ‪4 min walk‬
  • Jamestown, NY (JHW-Chautauqua County)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham Jamestown

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, (1002)
The price is $89
per night
$101 total
includes taxes & fees
Mar 3 - Mar 4
La Quinta Inn & Suites by Wyndham Jamestown

About this property

DoubleTree by Hilton Jamestown

4-star Jamestown hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Self parking is free. Other amenities include a bar/lounge, a snack bar/deli, and WiFi in public areas. Housekeeping is available on request.
DoubleTree by Hilton Jamestown offers 147 accommodations with laptop-compatible safes and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
DoubleTree by Hilton Jamestown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with wireless Internet access (surcharge).

This 4-star property offers access to a business center and 4 meeting rooms. This business-friendly hotel also offers a terrace, concierge services, and laundry facilities. Complimentary self parking is available on site.

DoubleTree by Hilton Jamestown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Pearl City Hops - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 3.95 per day)
  • Available in some public areas: WiFi (USD 3.95 per day)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 30 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pearl City Hops

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 1979
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 30.00 for adults, and USD 5.00 to 20.00 for children
  • Fee for in-room wireless internet: USD 3.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 3.95 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Hotel Jamestown
DoubleTree Hilton Jamestown Hotel
Ramada Jamestown Hotel
DoubleTree Hilton Jamestown
DoubleTree by Hilton Jamestown Hotel
DoubleTree by Hilton Jamestown Jamestown
DoubleTree by Hilton Jamestown Hotel Jamestown

DoubleTree by Hilton Jamestown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 493 out of 790 reviews
Rating 8 - Good. 172 out of 790 reviews
Rating 6 - Okay. 65 out of 790 reviews
Rating 4 - Poor. 30 out of 790 reviews
Rating 2 - Terrible. 30 out of 790 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, and many amenities - especially the chocolate cookie! The entire staff was pleasant and friendly. A very convenient location. We definitely would return.
Stayed 2 nights in Nov 2024

10/10 Excellent

John, New Orleans

Liked: Cleanliness
Great welcoming front desk, explaining local attractions.
Stayed 1 night in Nov 2024

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jazmin at the front desk was so nice!
Stayed 1 night in Nov 2024

10/10 Excellent

Lutrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around good
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean room was nice and it was clean staff was very friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel w great staff. Only downside was corporate Hilton shilling of wi-fi, honors, personal info, etc. a little off putting.
Stayed 1 night in Oct 2024

8/10 Good

glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Got burger and fries to go from bar at check in, got a drink watched some football and after unpacking discovered no ketchup/mustard/salt/pepper/napkins. Rang twice for room service no answer. Minor inconvenience but standard stuff. Great stay otherwise
Stayed 1 night in Oct 2024

10/10 Excellent

Adam, Elmira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Loved having a restaurant right on the premises
Stayed 1 night in Oct 2024

8/10 Good

Ralph

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Pamela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Area around property was congested and I did not feel safe. Outside of property was very unattractive and inconvenient to park and enter building. Room was fine...clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Albert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Bonnie

Stayed 2 nights in Aug 2024

10/10 Excellent

Mariane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to museums and staff very helpful and accommodating. Zee and Amber were awesome.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here are terrific. Down to earth and professional as can be. Facilities inside the hotel are top notch. City is past its prime, with the attendant problems. Lucille Ball Museum is closed Tuesdays and Wednesdays.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
easy and efficient with restaurant and bar
Stayed 1 night in Sep 2024

2/10 Terrible

PèTrina Success

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff no resourceful and room in need of updates
I stayed in room 716 at the Doubletree Jamestown, checking in on the evening of 9/12 after traveling from Washington, DC. The check-in process went smoothly, and after dinner with my wife and 2-year-old at the adjacent restaurant, we returned just after midnight, eager to relax. However, we quickly discovered the shower drain wasn’t working properly—water wouldn’t drain, and the tub had visible residue from standing water. I contacted the front desk and spoke with Jasmine, the manager. She offered to switch rooms, but I explained that moving at that hour would be a significant inconvenience as our child was asleep. Jasmine suggested we switch rooms in the morning once our child was awake. I proposed that we use the shower in the new room and return the key the next day, but Jasmine refused, citing a policy against "occupying" two rooms. We were left with the choice to wake our child to move or wait for maintenance, leaving us without a shower. When my wife asked if we could pay for a second room, Jasmine threatened to cancel our reservation, accusing us of "double booking." It was unacceptable to be given a room without fully functioning amenities, and Jasmine's handling of the situation was unprofessional, especially given it was 12:30 AM. Despite my request, no one from management ever contacted me to resolve the issue.
Stayed 3 nights in Sep 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with full amenities and delightful staff. Easy walk to the Lucille Ball museum. Offstreet parking much appreciated. Jamestown’s downtown is the usual mix one sees in cities past their prime.
Stayed 1 night in Sep 2024

10/10 Excellent

Jamilynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hard to find a place for a late night cocktail.
Stayed 1 night in Aug 2024