Río HOTEL y glamping

2.0 star property

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Photo gallery for Río HOTEL y glamping

Exterior
Exterior
Exterior
Free WiFi, bed sheets
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Ortigas, Jalpan de Serra, QUE, 76344
  • Santiago de Jalpan Mission
    ‪12 min walk‬
  • Arqueological Zone of Tacama
    ‪19 min walk‬
  • Puente de Dios-Rio Escanela Trailheads
    ‪32 min drive‬

Room options

Habitacion grande

  • Lake view
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Río HOTEL y glamping

Jalpan de Serra hotel with outdoor pool
This hotel features an outdoor pool, a 24-hour front desk, and a garden. WiFi in public areas is free.
Río HOTEL y glamping offers 12 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Río HOTEL y glamping features an outdoor pool and a garden. Public areas are equipped with complimentary wireless Internet access.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators

Property is also known as

Río HOTEL y glamping Hotel
Río HOTEL y glamping Jalpan de Serra
Río HOTEL y glamping Hotel Jalpan de Serra

Río HOTEL y glamping Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 21 out of 42 reviews
Rating 8 - Good. 12 out of 42 reviews
Rating 6 - Okay. 4 out of 42 reviews
Rating 4 - Poor. 3 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Renée

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Not recommended

This looks nice on the outside but the rooms are very basic, the guy who was in charge was not very helpful, we did not have hot water at the beginning as this guys keep saying the heater was on when it was not. We were awaken by a super load music in the middle of the night from a party or something around the area which ruin our sleep big time. There are not restaurants around the area
Stayed 1 night in Feb 2025

8/10 Good

Luis

Stayed 1 night in Feb 2025

10/10 Excellent

Amado, Baytown

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

jose cesar

Traveled with partner
Liked: Amenities
Excelente lugar, súper recomendado
Stayed 2 nights in Apr 2025

8/10 Good

Torsten

Stayed 1 night in Apr 2025

4/10 Poor

Maria Isabel

Disliked: Cleanliness, property conditions & facilities

Mala experiencia

Mal, el precio de la habitación es muy caro y no hay servicio a cliente. Tú tienes que abrir y cerrar el portón para ingresar tu auto, no tienen restaurante como lo anuncian, habitación pequeña, baño diminuto y pésimo experiencia al momento de bañarse.
Stayed 1 night in Apr 2025

8/10 Good

Werther

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Los servicios dentro de las habitaciones son demasiado limitados, mini baño hasta mini bote de basura hay 😅 las toallas, cobijas, sábanas ya andan en las últimas... Personal es UN solo hombre que se encarga de literal todo LIMPIEZA, JARDINERIA, RECEPCION... Lo compensa por qué es súper amable y eficiente pero como sugerencia deberían tener más personal... El concepto de Glamping dentro de la mancha Urbana está medio raro 😅 no está mal y si regresamos pero las opiniones son para mejorar
Stayed 1 night in Apr 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
La zona no es muy accesible
Stayed 2 nights in Mar 2025

2/10 Terrible

Angel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hacen limpieza en las habitaciones no hay TV estacionamiento pequeño
Stayed 2 nights in Mar 2025

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo falta cafetera en la habitación
Stayed 1 night in Nov 2024

6/10 Okay

Isaac

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó que no hay un lugar dentro para comprar algún alimento.
Stayed 3 nights in Jan 2025

4/10 Poor

Paola Michelle

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Muy pequeña y que había animalitos en la cama, muy pequeños
Stayed 3 nights in Dec 2024

10/10 Excellent

Miguel Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy bonito
Stayed 2 nights in Dec 2024

10/10 Excellent

Luz Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realmente una estancia muy agradable, Alejandro (la persona que se encarga de la recepción y mantenimiento del hotel) es realmente servicial y amable!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2024

8/10 Good

Celida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente las habitaciones y establecimiento
Stayed 1 night in Nov 2024

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Creo que el precio es elevado para lo que ofrece, en realidad solo es un lugar bonito para ir a dormir, no cuenta con alimentos, la habitación no tenía plancha para la ropa ni secadora de cabello, quería hacer el check out mas tarde porque esta marcado a las 11 am, obviamente iba a pagar la diferencia y me dijeron que no había esa posibilidad porque tenían que hacer el aseo para los siguientes huéspedes como si el lugar estuviera lleno, pero tenia otras habitaciones vacias. El centro esta a 8 min en auto, pero caminando es más tiempo, las calles de alrededor estan sin pavimentar y con muy poca luz por lo que no hay ni un taxi. El lugar esta muy limpio y la cama muy cómoda pero es la única ventaja que le vi.
Stayed 1 night in Nov 2024

10/10 Excellent

Angelica De La

Traveled with partner
Liked: Cleanliness, staff & service
Las instalaciones muy bonitas, el inconveniente es que la cama king size es muy dura lo que no permite descansar bien y en la regadera la cantidad de agua qué sale es muy poca aunado a que la regadera es muy pequeña.
Stayed 1 night in Nov 2024

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar esta muy bonito y bien acondicionado
Stayed 1 night in Nov 2024

10/10 Excellent

Ana paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agua de regadera demasiado caliente

El lugar está muy bien mantenido. Solo fue una lástima que no pudimos regular la temperatura del agua de la regadera. Demasiado caliente y la fría casi no salía. Fue una hazaña poderme bañar.
Stayed 1 night in Oct 2024

10/10 Excellent

BLANCA AIDEE

Nos encantó el lugar. Volveríamos sin dudarlo.
Stayed 3 nights in Sep 2024

8/10 Good

emilio

Stayed 1 night in Aug 2024

8/10 Good

Patricio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Lugar está muy bonito, aunque considero que el baño es algo reducido para la habitación.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy agradable
Stayed 3 nights in Aug 2024