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La Terraza Hotel

3.0 star property

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Photo gallery for La Terraza Hotel

Front of property
Children's pool
Superior Double Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Hallway
Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Carr. Federal 120 San Juan del Rio, Xilitla Km. 183, Jalpan de Serra, QUE, 76340
  • Santiago de Jalpan Mission
    ‪7 min drive‬
  • Arqueological Zone of Tacama
    ‪7 min drive‬
  • Sierra Gorda Biosphere Reserve
    ‪64 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed, Non Smoking

Superior Double Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

La Terraza Hotel

3-star Jalpan de Serra hotel with restaurant
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and a 24-hour front desk. Housekeeping is available on request.
La Terraza Hotel offers 30 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. A pillow menu is available. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Jalpan de Serra hotel also offers a children's pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

La Terraza Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
TERRAZA RSTAURANTE - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 90 to 170 for adults and MXN 90 to 170 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • TERRAZA RSTAURANTE

Things to do

  • Children's pool

Family friendly

  • Children's pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 170 for adults, and MXN 90 to 170 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Terraza Hotel Jalpan de Serra
La Terraza Hotel Hotel
La Terraza Hotel Jalpan de Serra
La Terraza Hotel Hotel Jalpan de Serra

La Terraza Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 142 reviews
Rating 8 - Good. 53 out of 142 reviews
Rating 6 - Okay. 11 out of 142 reviews
Rating 4 - Poor. 4 out of 142 reviews
Rating 2 - Terrible. 4 out of 142 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Omar, Una

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Rozita

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 1 night in Mar 2024

8/10 Good

meghan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Owner and employees were great. Decent breakfast menu md food. Clean place. Outside of town, so not convienant if you want to explore Jalpan. Right off highway so it was loud.

8/10 Good

Joshua

Stayed 3 nights in Jul 2022

10/10 Excellent

Carmelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.
Stayed 1 night in Jun 2022

10/10 Excellent

Benito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Terraza
Muy cerca de Jalpan! Habitaciones realmente agradables y limpias! No dudaria en hospedarme ayi de nuevo. El personel muy amable.
Stayed 2 nights in Dec 2021

10/10 Excellent

Manuel Omar

Stayed 2 nights in Jul 2021

10/10 Excellent

Manuel Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Angelita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their service the first night one young boy was really nice and try to help me in any way possible to accomplish his job I notice the comforter was dirty smell bad
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I'd like the place and rooms, basically are rooms very simple but very clean. I don't like so much the parking because the car leave front to the hotel but close to avenue.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Ana Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totalmente recomendado, para hospedaje y comida
Excelentes instalaciones, muy limpias. El restaurante delicioso y con precios moderados.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

8/10 Good

FRANCISCO, Austin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very clean good service!
Stayed 4 nights in Oct 2024

8/10 Good

Jorge Armando Salinas

Liked: Cleanliness, staff & service, property conditions & facilities
Para su categoría bien
Stayed 2 nights in Sep 2024

10/10 Excellent

Lidia

Stayed 3 nights in Sep 2024

6/10 Okay

Francisco

Traveled with group
Liked: Staff & service
Xxxxxx
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En la recepción no había quien recibiera , para bajar a la alberca no hay opción para ir internamente y te expones a la calle
Stayed 1 night in Jul 2024

8/10 Good

Marco Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

RICARDO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Se los recomiendo saludos
Stayed 1 night in May 2024

8/10 Good

carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención de el personal es muy buena y el servicio también. En el restaurante la comida es regular. Lo único que no nos gustó fue que uno de los trabajadores jóvenes de el hotel llevó a sus amigos en la tarde que estuvimos ahí y no dejaron usar la alberca ya que es pequeña y ellos se aventaban y no respetaban nada. Mi hijo de 6 años no pudo estar dentro ni 10 minutos.
Stayed 2 nights in May 2024

8/10 Good

J.Félix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien!!
Stayed 1 night in Mar 2024

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones son buenas, aceptables para este hotel aunque la zona de la piscina, la terraza concretamente luce incompleta. El hotel es bueno para un par de noches. El wifi funciona bien.
Stayed 2 nights in Mar 2024