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The Residences at The Ritz-Carlton Jakarta, Pacific Place

5.0 star property

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Photo gallery for The Residences at The Ritz-Carlton Jakarta, Pacific Place

Garden
Executive Room, 3 Bedrooms, Non Smoking, City View | Bathroom | Separate tub and shower, deep soaking tub, free toiletries, slippers
Sauna, steam room, body treatments, hydrotherapy, aromatherapy
Interior entrance
Premium bedding, in-room safe, individually furnished, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
Jl. Jendral Sudirman Kav. 52-53, Jakarta, Jakarta, 12190
  • Pacific Place
    ‪1 min walk‬
  • Kidzania
    ‪3 min walk‬
  • fX Sudirman Mall
    ‪11 min walk‬
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    ‪26 min drive‬

Room options

View all photos for Executive Room, 2 Bedrooms, Non Smoking, Garden View

Premium bedding, in-room safe, individually furnished, desk

Executive Room, 2 Bedrooms, Non Smoking, Garden View

  • 1432 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Room, 1 Bedroom, Balcony, City View

Premium bedding, in-room safe, individually furnished, desk

Executive Room, 1 Bedroom, Balcony, City View

  • 980 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, City View

46-inch LED TV with cable channels, TV, DVD player

Grand Room, 1 Bedroom, City View

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 3 Bedrooms, Non Smoking, City View

Executive Room, 3 Bedrooms, Non Smoking, City View | Living room | 46-inch LED TV with cable channels, TV, DVD player

Executive Room, 3 Bedrooms, Non Smoking, City View

  • 1776 sq ft
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Grand Room, 2 Bedrooms, Non Smoking, City View

Premium bedding, in-room safe, individually furnished, desk

Grand Room, 2 Bedrooms, Non Smoking, City View

  • 1324 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

The Ritz-Carlton Jakarta, Pacific Place

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.7 out of 5, Exceptional, (161)
The price is $278
per night
$336 total
includes taxes & fees
Feb 23 - Feb 24
The Ritz-Carlton Jakarta, Pacific Place

About this property

The Residences at The Ritz-Carlton Jakarta, Pacific Place

5-star Jakarta hotel, connected to a shopping center in Sudirman Central Business District
This hotel features a full-service spa, an outdoor pool, and a restaurant. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
The Residences at The Ritz-Carlton Jakarta, Pacific Place offers 132 air-conditioned accommodations with MP3 docking stations and washers/dryers. Rooms open to balconies. These individually furnished accommodations include dining tables. Beds feature premium bedding. 46-inch LED televisions come with premium cable channels and DVD players. Accommodations at this 5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, and complimentary toiletries.

This Jakarta hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 17 years old are not allowed in the spa without adult supervision.
In addition to a full-service spa, The Residences at The Ritz-Carlton Jakarta, Pacific Place features an outdoor pool and a health club. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a sauna, spa services, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

The Residences at The Ritz-Carlton Jakarta, Pacific Place has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 9:30 AM.
The Residences at The Ritz-Carlton Jakarta, Pacific Place has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (IDR 330,000 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (IDR 330,000 per day); wired internet (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (IDR 120,000 per day)
  • Valet parking on site (IDR 170,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 9:30 AM for a fee: IDR 278,000 to 336,380 for adults and IDR 98,000 to 118,580 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour pool access
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Dining table
  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 39 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LED TV with premium cable channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 550000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 1000000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately IDR 278000 to 336380 for adults, and IDR 98000 to 118580 for children
  • Fee for in-room wireless internet: IDR 330000 per day (rates may vary)
  • Fee for in-room wired internet: IDR 330000 per stay (rates may vary)
  • Fee for wireless internet in public areas: IDR 330000 per day (rates may vary)
  • Fee for wired internet in public areas: IDR 330000 per stay (rates may vary)
  • Airport shuttle fee: IDR 440000 per vehicle (one-way)
  • Self parking fee: IDR 120000 per day
  • Valet parking fee: IDR 170000 per day
  • Rollaway bed fee: IDR 550000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Residences Ritz-Carlton Jakarta Pacific Place
Residences Ritz-Carlton Pacific Place
Residences Ritz-Carlton Pacific Place Hotel
Residences Ritz-Carlton Pacific Place Hotel Jakarta
Residences Ritz-Carlton Jakarta Pacific Place Hotel
The Residences at The Ritz Carlton Jakarta Pacific Place
Resinces RitzCarlton Pacific
The Residences at The Ritz-Carlton Jakarta, Pacific Place Hotel

The Residences at The Ritz-Carlton Jakarta, Pacific Place Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 60 out of 106 reviews
Rating 8 - Good. 29 out of 106 reviews
Rating 6 - Okay. 9 out of 106 reviews
Rating 4 - Poor. 5 out of 106 reviews
Rating 2 - Terrible. 3 out of 106 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MR Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Ahmad

Stayed 5 nights in Jul 2024

10/10 Excellent

Noor Fairuza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My short stay at The Ritz-Calrton Jakarta, Pacific Place was amazing. The hospitality was top notch and I have nothing to complain about. The best part of the stay was the incredible customer service they provided from the moment i step in the hotel to the very moment i took my leave. Superb stay and worth every money spent.
Stayed 2 nights in Jun 2024

6/10 Okay

Ben, Tamuning

Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trips with Kids
Location, staff services from the 1st till the last day of stays are superb. Housekeeping needs improvement in terms providing the necessity like towels and toilet papers etc. Breakfast selection is as expected. After service hotel service is super good as the hotel make an effort to contact us via email on the items that we have left behind on purposed. 😂👍
Stayed 3 nights in May 2024

10/10 Excellent

Viktor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Catherine

Stayed 1 night in Dec 2023

10/10 Excellent

AHMED

Stayed 3 nights in Nov 2023

8/10 Good

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Arivazagan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was big and clean. location ideal for meetings and restaurants just next to the mall
Stayed 2 nights in Aug 2023

6/10 Okay

Tina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Tina

Liked: Cleanliness
Stayed 4 nights in Aug 2023

10/10 Excellent

Yashaswi

Stayed 1 night in Jun 2023

10/10 Excellent

Tracy

Stayed 1 night in Feb 2023

10/10 Excellent

Khaled

Stayed 3 nights in Jan 2023

6/10 Okay

Sandra

Traveled with family
Stayed 1 night in Dec 2022

6/10 Okay

Elisa

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

handry

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Just okay. Not really a 5 stars
Staffs are lovely. Parking area non dedicated to stay over guests, had to find available space far from hotel lobby (had to move the car to near lift after mall closed at night) Bed and pillows are bad (really bad) hurt my back and neck (my wife's too) Cleanliness are acceptable, not convenient though. No bar soap, no extra towel in the kitchen, outdated furniture. Decent TVs Staffs are great
Stayed 2 nights in Sep 2021

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenient/Great Staff
The apartments are a bit dated, but had everything needed. The location was very convenient for food shopping, restaurants and MRT and taxi transit. The front desk was very helpful at addressing any issues and supplying extra kitchen equipment (thank you Naomi!).
Stayed 4 nights in Jun 2021

4/10 Poor

Louise

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

6/10 Okay

Minas

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Good but not really on Ritz Carlton High Level!
The apartment was comfortable and with a good setup. The water dispenser was making too much noise and we had to disconnect it from the plug. The bathrooms were not totally clean, and we found hairs from the previous resident. The slippers supplied were used by the previous resident, and although this was a two bedroom apartment for 4 persons only 2 used set of slippers supplied. The standard was not the same (was lower) than the Ritz Carton Hotels in London and Berlin where I often stay. The button for the floor in one elevator was not working. The mattress of the bed was of average to low quality. Breakfast was ok, but nothing to talk about.
Stayed 1 night in Dec 2019

8/10 Good

Garnadi

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019