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Swiss-Belhotel Serpong

4.0 star property

Choose dates to view prices

Photo gallery for Swiss-Belhotel Serpong

Outdoor pool
Exterior
City view
Interior
Suite | Minibar, in-room safe, desk, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

Map
Jl. Lingkar Timur BSD No 9, Rawa Mekar Jaya Serpong, South Tangerang, Banten, 15310
  • Indonesia Convention Exhibition (ICE) - BSD City
    ‪10 min drive‬
  • Aeon Mall BSD City
    ‪11 min drive‬
  • Summarecon Mall Serpong
    ‪15 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • 786 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Grand Deluxe Room

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room Non smoking

Minibar, in-room safe, desk, blackout drapes

Deluxe Queen Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room Non smoking

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

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About this property

Swiss-Belhotel Serpong

4-star South Tangerang hotel close to Ocean Park
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a fitness center, a bar/lounge, and spa services.
Swiss-Belhotel Serpong offers 107 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Swiss-Belhotel Serpong features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

8 meeting rooms are available. This business-friendly hotel also offers spa services, concierge services, and complimentary newspapers in the lobby. Guests can use the outdoor pool at a partner property. Complimentary self parking and valet parking are available on site.

Swiss-Belhotel Serpong has designated areas for smoking.

Swiss Cafe - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Swiss Cafe

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Swiss-Belhotel Serpong Hotel Serpong
Swiss-Belhotel Serpong Hotel
Swiss-Belhotel Serpong Serpong
Swiss Belhotel Serpong Serpong

Swiss-Belhotel Serpong Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sumawati muliawan

Traveled with family
Stayed 1 night in Oct 2024

2/10 Terrible

Priza

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Horrible Experience!
Not so good, definitely! Will never come agai n, due to these following issues: 1. I got charged two times, they didnt even aware 2. I got locked in an elevator when I tried to get to the basement, no notice at all or notification at all that the elevator right under the hotel belong to the apartment that they share their parking lot with 3. Swimming pool is awful, so small and dirty. It was very bad for a 4-star hotel. 4. Most of all, we had to pay for our son’s breakfast. It is a non-spoken rule everywhere in the world that breakfast covers 2 adults with two kids, what a capitalist! 5. They didnt bother prepare the second key card. When I had to go downstairs, my wife and kids had to wait in the dark in the room. 6. We also found dents and Not recommended at all, not worth to spend that much of your money. Better go to Mercure with the same rate and surely give most compelling experience compare to this one. We regretted so much!
Stayed 2 nights in Dec 2023

8/10 Good

Clement Guillaume, Singapore

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there 2 nights for business. The hotel does the job: I slept well in a rather comfortable bed and the breakfast choice was very good. The room and linens are however a tad old and a refresh would be appreciated. I'd still recommended if you need to stay in the area for business and don't want the daily commute from Jakarta.
Stayed 2 nights in Nov 2023

10/10 Excellent

YASUJI

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
部屋の広さや、収納の多さはとても良かったです。ただ、空調があまり思ったとおりにならなくて、部屋が暑かったです。
Stayed 5 nights in Oct 2023

8/10 Good

Iffah

Stayed 1 night in Oct 2023

4/10 Poor

Lydia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Rune

Stayed 4 nights in Jun 2023

10/10 Excellent

Yohanes

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean. I love the hospitality comes from the hotel.
Stayed 1 night in Feb 2023

10/10 Excellent

Alfredo

Stayed 1 night in Mar 2023

10/10 Excellent

Anastasia

Stayed 3 nights in Aug 2022

8/10 Good

Regy Dena

Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

6/10 Okay

Naoki

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Dimas

Stayed 2 nights in Jul 2024

8/10 Good

Jae-Hyung

Stayed 2 nights in Nov 2023

4/10 Poor

Taichi

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
リネン類が古い。タオル、シーツはなシミや匂いが付いている。リニューアルが必要。
Stayed 2 nights in Nov 2022

10/10 Excellent

ASAMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても清潔で安心・快適！
2ヶ月前に初めて滞在し、とても良かったのでこちらを選びました。基本的にとても清潔なので、安心できます。また、ホテルスタッフの対応も親切・丁寧で大変良く、食事もサラダ・パン〜インドネシア料理を中心に楽しめます。個人的に嬉しいのは、ジャムゥJAMUが飲めること。比較的飲みやすく美味しいです！　ホテル内だけでもゆったりとした時間が過ごせますし、同じ敷地内に美味しいカフェもあるので、すごく楽しめました。 間違いなく快適なので、マンスリーで泊まりたいぐらいお気に入り！ 機会あればまたぜひ泊まりたいです。
Stayed 1 night in Mar 2020

8/10 Good

ASAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BSDの隅っこの方ですが…
BSDの隅に位置していますが、どこへ行くにも近いですし、新しく清潔でじゅうぶんゆっくりできました。レストランのスタッフの対応など、とても良かったです。また泊まりたいホテルのひとつになりました。
Stayed 2 nights in Jan 2020

8/10 Good

Shaun Kyungsin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019