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Smart Hotel Thamrin Jakarta

3.0 star property

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Photo gallery for Smart Hotel Thamrin Jakarta

Exterior
2 restaurants, American cuisine
2 restaurants, American cuisine
Standard Twin Room, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Lounge

Reviews

5.4 out of 10

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking available

Explore the area

Map
Jalan Tanjung Karang No. 2, Gedung Sizzler, Thamrin, Jakarta, Jakarta, 10230
  • Grand Indonesia
    ‪5 min walk‬
  • Bundaran HI
    ‪7 min walk‬
  • Thamrin City Shopping Mall
    ‪15 min walk‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪46 min drive‬

Room options

View all photos for Executive Room

Executive Room | In-room safe, desk, iron/ironing board, free WiFi

Executive Room

  • 190 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | In-room safe, desk, iron/ironing board, free WiFi

Junior Room

  • 190 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room

  • 190 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Studio Suite

Royal Studio Suite | In-room safe, desk, iron/ironing board, free WiFi

Royal Studio Suite

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room

  • 190 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Non Smoking

  • 160 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, Non Smoking

Premier Room, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Premier Room, Non Smoking

  • 179 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Double Room

Royal Double Room | In-room safe, desk, iron/ironing board, free WiFi

Royal Double Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed

  • 160 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, Non Smoking

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Smart Hotel Thamrin Jakarta

3-star hotel in Central Jakarta
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and 24-hour room service are onsite.
Smart Hotel Thamrin Jakarta offers 69 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Jakarta hotel also offers a terrace, a garden, and laundry facilities. Parking is available onsite for a surcharge.

Smart Hotel Thamrin Jakarta is a smoke-free property.

American Grill - This restaurant specializes in American cuisine.
Kin No Taki Japanese - This restaurant specializes in Japanese cuisine.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (IDR 5,000 per day)

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • American Grill
  • Kin No Taki Japanese

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Front desk
  • Laundry facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 250000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: IDR 5000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Smart Hotel Thamrin Jakarta
Smart Hotel Thamrin
Smart Thamrin Jakarta
Smart Thamrin
Smart Thamrin Jakarta Jakarta
Smart Hotel Thamrin Jakarta Hotel
Smart Hotel Thamrin Jakarta Jakarta
Smart Hotel Thamrin Jakarta Hotel Jakarta

Smart Hotel Thamrin Jakarta Reviews

Reviews

5.4
Rating 10 - Excellent. 6 out of 64 reviews
Rating 8 - Good. 7 out of 64 reviews
Rating 6 - Okay. 21 out of 64 reviews
Rating 4 - Poor. 16 out of 64 reviews
Rating 2 - Terrible. 14 out of 64 reviews

5.4/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

5.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very convenient transportation wise. Trains services, mrt, buses all very easy to get , super cheap shopping for batik and ladies clothings at famous Thamrin City Mall . Also nearby Grand Indonesia and Plaza Indonesia mall ,Sarinah mall. Thank you very much to the lady manager mdm Aryati for her services and directions during our 6 nights stay .The staff were all very polite and couteous and helpful to try their best to accomodate our requests and inquiries especially madam Aryati. Will be an ideal place if not for the lack of availibility of room safety box and no safety latch in room
Stayed 6 nights in Nov 2024

8/10 Good

robert

Stayed 15 nights in Sep 2021

8/10 Good

robert

Liked: Cleanliness, staff & service, amenities
great proximity to city and food
Stayed 14 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Clement

Stayed 1 night in Nov 2019

6/10 Okay

EKA

Liked: Cleanliness, staff & service, property conditions & facilities

Great location but the road around hotel is getti

I used to stay here in 2018 if our company was doing a project in Jakarta. Never complaint because it is cheap and strategically located and also near BNI CITY STATION so we can catch airport train. But unfortunately, the road to go to hotel is a bit confusing, many the traffic engineering makes the way to go to hotel further away.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
Nothing please the room so small nd the bed spreed so dirtt even when they change to new one 8s faded
Stayed 2 nights in Apr 2019

4/10 Poor

London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lift is not good you have to que Loby is not nice and small Look messy
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveler

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rooms smelled n water leak, they switched me twice no difference
Stayed 1 night in Nov 2018

2/10 Terrible

Jarand, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
I spent 20 minutes in the room while booking another hotel nearby.
Stayed 1 night in Sep 2018

6/10 Okay

wan

Disliked: Room comfort

okla last minute booking

But be careful, they have several branch, our booking at first they want to transfer to other branch because they said the room are full, yes, they let go the syetem to sell the room becasue they have branches
Stayed 1 night in Apr 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
During my stay: Elevator: Wasn’t working. Room: Towel was not available, TV cable only one channel(others weren’t working), phone wasn’t work well and an internet on/off. Staff: Please train them on how to talk to the guests. One of security guard was asked me for a cigarette.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The bed sheet was dirty.

Cleanness is the most important thing for staying. When checked in, the card did not work right, then we have to waited for a while until the guy found the new one. The bed sheet was very dirty, like had been used by previous guest. We asked them to change but they only changed the sheet and pillow case, while bed cover stay same. Checked the bath room, no towel there. We asked then. My time for resting was distracted by waiting for the amenities. The ambiance also was very bad. The only one good thing is the location was very strategic. In center of the city. You only need 5 mins walk to station, 5 mins walk to Grand Indonesia, there is Transjakarta nearby.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

2/10 Terrible

Silvio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super bad do not go there

All the room were full of insect and cockroaches, air conditioning not working, safe also, not windows, staff very nooses during early morning, i had to shout at them 4 times and still they were just laughing, worst place i never stay.
Stayed 2 nights in Feb 2018

6/10 Okay

Chris

Liked: Staff & service, room comfort

Okay apart from breakfast

Location: decent with public transport nearby & the malls within walking distance. Room: pretty comfortable, not overly clean but acceptable for the price paid. Reception service: fine, no problems there. Breakfast: awful - I feel it is a combination of this hotel not having many foreign visitors stay there, together with hardly any guests booking breakfast there. I asked for a cup to put coffee in & was given one with a grunt from the staff: thanks for the service.....also the buffet itself had hardly any choices (you could have anything you want as long as it is fried rice or fried noodles essentially).
Stayed 2 nights in Jan 2018

6/10 Okay

Mark

Liked: Staff & service

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for shopping, very central.

Breakfast was poor, not many choices. Location is great, near Grand Indonesia mall n Plaza. Aircon is slow. Floor need to refurbish. cable tv has many channels. Free wifi. Quite strict on room check outs timing.

10/10 Excellent

Albion

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Win, Malaysia

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Mixed experience.

Apart from an unpleasant encounter with a cockroach, I am satisfied with the rest of the experience.

6/10 Okay

Sohail

Liked: Cleanliness, staff & service
Disliked: Room comfort

Use honest photos and descriptions

I still don't get it why hotels post dishonest photos. So basically you look at the room photos and read the descriptions and decided to book it. But when you get there you will find out that they have shown you something but they sell you something else.

4/10 Poor

Mazli

Disliked: Staff & service, property conditions & facilities, room comfort
The air-conditioned is a bit lousy. . The maintenance should have a routine check on every room to have it maintain in good condition.

10/10 Excellent

Maria W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the strength is the central location and friendly, efficient service. Take a room with a window, otherwise you may be disappointed. After all, this is a budget hotel.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Touhidul Islam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

It was good all over. Great location if you want to stay in the heart of Jakarta near to shopping center.