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Sheraton Jakarta Soekarno Hatta Airport

4.0 star property

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Photo gallery for Sheraton Jakarta Soekarno Hatta Airport

Lobby
3 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, sun loungers
3 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, sun loungers
Lobby
Deluxe Room, 2 Double Beds, Non Smoking, Lake View | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
KAWASAN BANDARA SOEKARNO-HATTA, Tangerang, 15126
  • Cengkareng Golf Club
    ‪11 min walk‬
  • White Sand Beach PIK 2
    ‪7 min drive‬
  • Pantjoran Chinatown PIK
    ‪12 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Terrace

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Terrace

8.8 out of 10
Excellent
(3 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View

Suite, 1 Bedroom, Non Smoking, Garden View | Living room | 55-inch Smart TV with cable channels

Suite, 1 Bedroom, Non Smoking, Garden View

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Non Smoking, Terrace

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed, Non Smoking, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Garden View

9.4 out of 10
Exceptional
(14 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Lake View

Deluxe Room, 2 Double Beds, Non Smoking, Lake View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lake View

Deluxe Room, 1 King Bed, Non Smoking, Lake View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Lake View

8.0 out of 10
Very good
(3 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Garden View

Deluxe Room, 2 Double Beds, Non Smoking, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room | 55-inch Smart TV with cable channels

Suite, 1 Bedroom, Non Smoking

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Fairfield By Marriott Jakarta Soekarno-Hatta Airport

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (208)
$70 nightly
The price is $70 total
includes taxes & fees
Fairfield By Marriott Jakarta Soekarno-Hatta Airport

About this property

Sheraton Jakarta Soekarno Hatta Airport

4-star Tangerang hotel close to Cengkareng Golf Club
Along with 3 outdoor pools, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a poolside bar, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Jakarta Soekarno Hatta Airport offers 227 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Jakarta Soekarno Hatta Airport features 3 outdoor swimming pools, a 24-hour fitness center, and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 11 meeting rooms, and coworking spaces. This Art Deco hotel also offers a terrace, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge). A total renovation of this property was completed in March 2024.

Sheraton Jakarta Soekarno Hatta Airport has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Sheraton Jakarta Soekarno Hatta Airport has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Secured self parking on site (IDR 100,000 per day)
  • Secured valet parking on site (IDR 100,000 per day)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: IDR 348,480 for adults and IDR 174.24 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Golf caddies
  • Golf carts
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dining table
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator (79 inch wide door)
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 8 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - March 2024
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 1000000.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately IDR 348480 for adults and IDR 174.240 for children
  • Secured self parking fee: IDR 100000 per day
  • Secured valet parking fee: IDR 100000 per day
  • Rollaway bed fee: IDR 1000000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Sheraton Jakarta Soekarno Hatta Airport Hotel
Sheraton Jakarta Soekarno Hatta Airport Tangerang
Sheraton Jakarta Soekarno Hatta Airport Hotel Tangerang

Sheraton Jakarta Soekarno Hatta Airport Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 120 out of 154 reviews
Rating 8 - Good. 24 out of 154 reviews
Rating 6 - Okay. 7 out of 154 reviews
Rating 4 - Poor. 3 out of 154 reviews
Rating 2 - Terrible. 0 out of 154 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Mar 2025

10/10 Excellent

JW

Liked: Property conditions & facilities
A really nice hotel to stay at any time and especially for access to international flight. A highlight of our trip was the evening spent at the Sheraton with friends and relatives able to visit and use the cafe and dining room. No request was too much trouble for the staff at this hotel who went out of their way on several occasions to make our stay memorable. It is easy to recommend this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for transit travel. Lovely pool. Friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Charles Emmanuel Kweku, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed only one night. Staff were very helpful with a wake up call, having my breakfast to go at 4:30am and the dinner options were great!
Stayed 1 night in Mar 2025

10/10 Excellent

David, Castle Rock

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great stay. Everyone was very friendly and helpful!
Stayed 1 night in Mar 2025

6/10 Okay

Christopher, Tolleson

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Khalid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice 10/10

Great hotel and great stuff I highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Feb 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Yatina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An old favourite

We have been using this hotel for nearly 20 years and we always love it. Recent refurbishments have only improved an already good hotel. Really friendly staff throughout and good airport shuttle
Stayed 2 nights in Feb 2025

10/10 Excellent

Kim, Sioux City

Traveled with family
Liked: Property conditions & facilities
Shuttle service to the airport
Stayed 1 night in Jan 2025

10/10 Excellent

kylie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel located so close to the airport, the staff were exceptionally friendly and helpful and the food was also a highlight. Would definitely stay here again if i ever found myself flying via jakarta
Stayed 1 night in Feb 2025

10/10 Excellent

Jakyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff. Couldn’t be more helpful

Hotel was excellent. The staff were truly outstanding and such nice people
Stayed 1 night in Feb 2025

10/10 Excellent

Phoenician

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Marjorie

Stayed 1 night in Jan 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Corinne

Stayed 1 night in Jan 2025

10/10 Excellent

Him

Traveled with family
Liked: Amenities
Friendly staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Indrawaty

Liked: Cleanliness, staff & service, property conditions & facilities
room us very comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spacious and comfortable rooms with plenty of amenities. AC was wonderfully cold. Towels were thick and washcloths were provided, unusual in Indonesia. Plenty of bottled water was included too. The only minor negative was the pooling of water in the shower which caused the floor to be wet. I would highly recommend the Sheraton!
Stayed 1 night in Jan 2025

10/10 Excellent

Irawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and convinently located near by the airport, and have the courtessy shutle bus too
Stayed 1 night in Jan 2025

10/10 Excellent

Sue

Stayed 1 night in Jan 2025

10/10 Excellent

Philipe

Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing as well as the breakfast.
Stayed 1 night in Dec 2024