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Pan Pacific Jakarta

5.0 star property

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Photo gallery for Pan Pacific Jakarta

Bar (on property)
Junior Suite | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds
Junior Suite | View from room
Lobby
Executive lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Parking included
  • Breakfast available
  • Free WiFi

Explore the area

Map
Thamrin Nine Luminary Tower, Jl. M.H. Thamrin No.10, Jakarta, 10230
  • Grand Indonesia
    ‪2 min walk‬
  • Bundaran HI
    ‪5 min walk‬
  • Thamrin City Shopping Mall
    ‪6 min walk‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Junior Suite

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Pacific Club Executive King or Twin Room

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Pacific Club Executive King or Twin Room

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room (Pacific Club)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Premier Room (Pacific Club)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Pacific Club Deluxe King or Twin Room

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Pacific Club Deluxe King or Twin Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive King or Twin Room, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Executive King or Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier King or Twin Room, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Premier King or Twin Room, Non Smoking

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe King or Twin Room, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Deluxe King or Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Pacific Club Premier

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Pacific Club Premier

  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club Deluxe King Or Twin

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Pacific Club Deluxe King Or Twin

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club Executive King Or Twin

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Pacific Club Executive King Or Twin

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room King Or Twin

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Deluxe Room King Or Twin

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room King Or Twin

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Premier Room King Or Twin

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room King Or Twin

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Executive Room King Or Twin

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Lobby

PARKROYAL Serviced Suites Jakarta

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (64)
$162 nightly
The price is $162 total
includes taxes & fees
PARKROYAL Serviced Suites Jakarta

About this property

Pan Pacific Jakarta

5-star hotel in Central Jakarta
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Other amenities include a bar/lounge, concierge services, and laundry facilities. Change of towels is available on request.
Pan Pacific Jakarta offers 158 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site.
Some rates at Pan Pacific Jakarta are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Pan Pacific Jakarta features an indoor pool and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers concierge services, laundry facilities, and a front-desk safe. An area shuttle within 2 kilometers and a shopping center shuttle are complimentary for guests. Onsite self parking is complimentary.

Pan Pacific Jakarta is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Pan Pacific Jakarta has a restaurant on site.

All inclusive details

All-inclusive room rates at Pan Pacific Jakarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 2 km
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 484,000 for adults and IDR 242,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 544500.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 484000 for adults and IDR 242000 for children
  • Rollaway bed fee: IDR 544500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Pan Pacific Jakarta Hotel
Pan Pacific Jakarta Jakarta
Pan Pacific Jakarta Hotel Jakarta

Pan Pacific Jakarta Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 32 out of 43 reviews
Rating 8 - Good. 6 out of 43 reviews
Rating 6 - Okay. 4 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

kitajima

Stayed 2 nights in Mar 2025

8/10 Good

DALANGIN RUELITO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Harjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Great property…modern!
Stayed 3 nights in Feb 2025

10/10 Excellent

Joshua Prakoso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular property, located 5 mins walk from Jakarta's biggest mall. The rooms had spectacular views (mine was on the 87th floor), with lovely service from the staff. Highly recommended.
Stayed 2 nights in Feb 2025

6/10 Okay

Ben

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Staff let the hotel down

The building is brand new and the rooms are fresh with great views of the CBD. Downsides are that the Lobby staff appear to be new and checking in and out was shambles, with one situation where I was in the vancant lobby at 6:30 am, trying to call out for hotel staff for 10 minutes, needing to settle up and get my taxi to the airport. I think with more disciplined training and staff habits, this would actaully be a 5 star hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

HOW

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Shermin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the hotel. It was clean, staff were extremely hospitable and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

We had a great experiencia in the hotel, since the check in to check out was very smooth. Employees were very friendly, polite, and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were made very welcome by all staff especially Nica in executive lounge, breakfast and dinner at Keyaki was fabulous and again all staff were very attentive. I would highly recommend Pan Pacific new hotel in Jakarta to anyone.
Stayed 5 nights in Oct 2024

10/10 Excellent

Antoine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment.
Stayed 3 nights in Sep 2024

8/10 Good

PERVEZ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need more to a satisfaction

All Okay but can be excellent in the coming days. Improve the spread at Breakfast. Add some more restaurants for dining.
Stayed 3 nights in Oct 2024

6/10 Okay

Yolanda, Kailua-Kona

Traveled with group, Business traveler
Disliked: Amenities
We got a ride to the airport n driver took us to the wrong terminal almost missing our flight and being charged again to get to other terminal ridiculose, We informed the driver twice exàctly where we were going twice he confirmed in perfect English, we even mentioned to the front desk ! She informed driver it was all important information given only to still be dropped at the incorrect terminal pay more than a Go ride and charged again at airport needing to take taxi to other terminal
Stayed 2 nights in Oct 2024

10/10 Excellent

Nga Wai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

TAKATOSHI

Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

azna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a brand new hotel located 10 min walk away from Grand Indonesia. Everything was great, best of all is the height in which my room was located. Breakfast wasnt a full buffet per se, but u can have an endless order from their ala carte menu. Service was excellent, location was great, room was top notch.
Stayed 3 nights in Aug 2024

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Who knew?

Astonishing to be on the 85th floor of the tallest building in the Southern Hemisphere. You won't feel connected to the hot city below here, but service is excellent and the shower is, really, the best I have had in the world (amazing water pressure). Pleasant 90th floor breakfast was included. Excellent service.
Stayed 3 nights in Jul 2024

10/10 Excellent

siti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy staying in the hotel, the staffs are very friendly and helpful. Valeria, Johan,Destyna do their extra for us regarding breakfast and housekeeping. Even the reception staff are very helpful regarding transportation to town area.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Superb experience with amazing hospitality and service. All staff are very attentive to guests and we will return to stay at this hotel!
Stayed 2 nights in Mar 2025

8/10 Good

Jae Hyung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Myriem

Stayed 3 nights in Feb 2025

10/10 Excellent

Sein

Stayed 11 nights in Jan 2025

10/10 Excellent

Volkan

Liked: Staff & service, property conditions & facilities, room comfort

Süper manzara

Mükemmel bir temşzşik
Stayed 3 nights in Dec 2024

4/10 Poor

raiho

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Oct 2024