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Novotel Jakarta Gajah Mada

4.0 star property

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Photo gallery for Novotel Jakarta Gajah Mada

Outdoor pool
5 treatment rooms, massages
Exterior
Front of property - evening/night
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym
  • Breakfast available

Explore the area

Map
Jl Gajah Mada No 188, Jakarta, Jakarta, 11120
  • Plaza Glodok
    ‪9 min walk‬
  • Jakarta History Museum
    ‪19 min walk‬
  • Mangga Dua Square
    ‪3 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Superior Suite, 1 King Bed

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Executive Level (Executive)

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 1 King Bed, Executive Level (Executive)

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Twin Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Room, 2 Twin Beds, Executive Level (Executive floor)

Shower, eco-friendly toiletries, hair dryer, slippers

Premier Room, 2 Twin Beds, Executive Level (Executive floor)

  • 291 sq ft
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Pool

Holiday Inn & Suites Jakarta Gajah Mada by IHG

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (339)
The price is $40
per night
$54 total
includes taxes & fees
Feb 23 - Feb 24
Holiday Inn & Suites Jakarta Gajah Mada by IHG

About this property

Novotel Jakarta Gajah Mada

4-star hotel in Old Jakarta
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Novotel Jakarta Gajah Mada offers 230 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Oddysius has 5 treatment rooms. Services include massages.
In addition to a full-service spa, Novotel Jakarta Gajah Mada features an outdoor pool and a health club. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 4704 square feet (437 square meters) include a conference center. This family-friendly hotel also offers a sauna, spa services, and an arcade/game room. Onsite self parking is complimentary.

Novotel Jakarta Gajah Mada has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
The Square - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Le Bar - Onsite cocktail bar. Happy hour is offered.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: IDR 130,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Bar
  • The Square

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (4,704 square feet of space)
  • Meeting rooms

Outdoors

  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 484000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 130000 per person
  • Rollaway bed fee: IDR 484000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Gajah Mada Jakarta
Jakarta Gajah Mada
Jakarta Novotel
Novotel Gajah Mada
Novotel Gajah Mada Hotel
Novotel Gajah Mada Hotel Jakarta
Novotel Gajah Mada Jakarta
Novotel Jakarta
Novotel Jakarta Gajah Mada
Novotel Jakarta Gajah Mada Hotel
Novotel Jakarta Gajah Mada Hotel
Novotel Jakarta Gajah Mada Jakarta
Novotel Jakarta Gajah Mada Hotel Jakarta

Novotel Jakarta Gajah Mada Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 108 out of 356 reviews
Rating 8 - Good. 164 out of 356 reviews
Rating 6 - Okay. 50 out of 356 reviews
Rating 4 - Poor. 29 out of 356 reviews
Rating 2 - Terrible. 5 out of 356 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JAKARTA NOVEMBER 2024
Really nice hotel. Staff were all super friendly and very helpful. The room was really nice and on 21st floor so view of the city.
Stayed 2 nights in Oct 2024

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel assures
After checking into another hotel and finding it filthy (I wont be using OYO ever again) the predictable standards of a chain like Novotel were just what I needed. Veey good price with a pool and very clean. Not the greatest location.
Stayed 3 nights in May 2024

8/10 Good

faisal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always remember what you pay and what you getting is important . but good hotel for all .
Stayed 2 nights in Jan 2024

2/10 Terrible

bilal

Stayed 2 nights in Dec 2023

10/10 Excellent

DEREK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the relative peace and quiet for such a busy area. I appreciated the look of the room. The gentleman that checked us in was very professional and friendly, a true asset to your hotel.
Stayed 1 night in Nov 2023

2/10 Terrible

atsushi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

william

Stayed 3 nights in Aug 2023

10/10 Excellent

Mareks

Stayed 1 night in Aug 2023

4/10 Poor

Tomoyoshi

Stayed 1 night in May 2023

6/10 Okay

Seen Yee

Business traveler
Overall was okay, there are room to improve especially the basic toiletries, there were no hand towel, shower cap, sanitary waste bag.
Stayed 2 nights in Mar 2023

8/10 Good

Bonnie

Traveled with family
Liked: Staff & service, room comfort
the rooms were large and comfortable but felt it wasn't clean enough. The sofa was very dusty and didn't feel comfortable sitting in it. We weren't in the room much but to sleep so it was fine.
Stayed 2 nights in Feb 2023

4/10 Poor

Georgios

Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too bad, but could be better.
I had good stay there. However, my review there: For the price I got, it s better to stay in another newer renovated hotel. Because the hotel is not fabulous, but the staffs are nice and friendly. Swimming pool is small. The bed was firm, good. Hotel strictly did not give late check out, need to pay if you need one :-(
Stayed 1 night in Jan 2023

6/10 Okay

Tjhan

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Sub-standard Accor Hotel.
The hotel did not reflect a 4-star hotel but a mere 2-star hotel. The aircon was broken though the engineer managed to fix it, it was not really cool. The hotel condition was gloomy. Amenities in the room was sub standard. Shampoo and bath gel bottles were empty. Sometimes the housekeeper didn't provide bottled water. I've stayed in many Accor hotels around the world, probably this is the worst.
Stayed 6 nights in Dec 2022

8/10 Good

TSUIYEN

Business traveler
Liked: Cleanliness, staff & service, room comfort
Very friendly & helpful staff, poor breakfast
Positive: Very friendly & helpful staff, bed is comfortable and great for sleep Negative: Water is not hot enough for shower; very limited choices for breakfast, it starts by 07:00 but I went there nearly 08:00, a lot of plates were either empty or in a mass. Too many local people there and it was noisy as well
Stayed 2 nights in Nov 2022

6/10 Okay

Wai King

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pay what you get
You pay what you get! Hotel is very tired but staff are very friendly
Stayed 8 nights in Sep 2022

10/10 Excellent

Kim Hwee

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Living environment is clean and quiet
Stayed 2 nights in Jun 2022

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Sauna, steam room, swimming pool are out of service. Room aircon are terribly weak, unable to cool down the room. breakfast is sub standard. calling for maintenance/engineering for assistance into the room takes forever (more than 30 minutes). housekeeping made shoddy work in cleaning room
Stayed 3 nights in Mar 2020

10/10 Excellent

abdul razak

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think it's quite good when go back to airport not so heavy traffic to highway
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed Feelings
There were issues with the reservation and hotel claimed could not find my booking. Claimed that some of the rooms booked were cancelled, not all rooms come with breakfast, etc. the staff showed me their system bookings even though I’ve got the email confirmation from hotels.com. I still do not know what happened, if it’s a mistake by either Novotel or hotels.com, but kudos to the hotel staff in persevering to sort out with hotels.com. Hotel condition and location still as good.
Stayed 2 nights in Dec 2019

6/10 Okay

Andreas Surya

Stayed 2 nights in Dec 2019

4/10 Poor

Muthu, SG

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
House keeping is quite bad.. stayed in multiple Novotel, but this one the staff are saving on all amenities.. The steam room is under maintenance & the Sauna is quite old with almost zero maintenance.. floors are creaking & even the wooden water bucket is broken & there is a temporary plastic container inside this to hold water.. doesn’t live up to Novotel standards
Stayed 2 nights in Nov 2019

10/10 Excellent

Sofian

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly
Stayed 4 nights in Oct 2019