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Mandarin Oriental, Jakarta

5.0 star property

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Lobby sitting area
Premium bedding, minibar, in-room safe, desk
Mandarin, Suite | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Free WiFi

Explore the area

Map
Jalan MH Thamrin, Jakarta, Jakarta, 10310
  • Grand Indonesia
    ‪2 min walk‬
  • Thamrin City Shopping Mall
    ‪10 min walk‬
  • National Monument
    ‪7 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

  • 506 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Connecting Rooms (Monument View)

Premium bedding, minibar, in-room safe, desk

Room, Connecting Rooms (Monument View)

  • 1012 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Urban)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms (Urban)

  • 1195 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Connecting Rooms

  • 1012 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed (Monument View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Monument View)

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Urban)

  • 689 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 506 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Club Room, 1 King Bed

View from room

Deluxe Club Room, 1 King Bed

  • 506 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban, Monument View)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Urban, Monument View)

  • 689 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Monument View)

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed (Monument View)

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Urban)

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed (Urban)

  • 689 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Urban, Monument View)

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed (Urban, Monument View)

  • 689 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Twin Beds (Urban, Monument View)

Premium bedding, minibar, in-room safe, desk

Club Suite, 2 Twin Beds (Urban, Monument View)

  • 689 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Oriental Suite, Suite

Oriental Suite, Suite | Living room | 42-inch LCD TV with cable channels, TV

Oriental Suite, Suite

  • 1023 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Mandarin, Suite

Mandarin, Suite | Premium bedding, minibar, in-room safe, desk

Mandarin, Suite

  • 2153 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room (Monument View)

Premium bedding, minibar, in-room safe, desk

Twin Room (Monument View)

  • 506 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Mandarin Suite

Interior

Mandarin Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Suite

Living area | 42-inch LCD TV with cable channels, TV

Oriental Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Urban Two-Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Urban Two-Bedroom Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Monument View Room King

Premium bedding, minibar, in-room safe, desk

Monument View Room King

  • Sleeps 3
  • 1 King Bed

View all photos for Urban Club Suite Monument View Twin

Living area | 42-inch LCD TV with cable channels, TV

Urban Club Suite Monument View Twin

  • Sleeps 2
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Urban Club Suite King

42-inch LCD TV with cable channels, TV

Urban Club Suite King

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Urban Suite King

Living area | 42-inch LCD TV with cable channels, TV

Urban Suite King

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Urban Club Suite Monument View King

Interior

Urban Club Suite Monument View King

  • Sleeps 2
  • 1 King Bed

View all photos for Monument View Club Room King

Premium bedding, minibar, in-room safe, desk

Monument View Club Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Monument View Connecting Room

Premium bedding, minibar, in-room safe, desk

Monument View Connecting Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Deluxe Club King Room

Interior

Deluxe Club King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Urban Suite Monument View

Premium bedding, minibar, in-room safe, desk

Urban Suite Monument View

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Connecting Room

Premium bedding, minibar, in-room safe, desk

Deluxe Connecting Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Monument View Room Twin

Premium bedding, minibar, in-room safe, desk

Monument View Room Twin

  • Sleeps 2
  • 2 Twin Beds

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About this property

Mandarin Oriental, Jakarta

5-star hotel in Central Jakarta
Along with 2 restaurants, this hotel has an outdoor pool and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Mandarin Oriental, Jakarta offers 272 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Mandarin Oriental, Jakarta provides a health club and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a nightclub, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary secured self parking is available on site.

Mandarin Oriental, Jakarta has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Lyon - This fine-dining restaurant specializes in French cuisine and serves brunch, lunch, and dinner.
Li Feng - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Cinnamon - This restaurant specializes in Indonesian cuisine. Open daily.
MO Bar - Onsite bar. Happy hour is offered. Open select days.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cinnamon
  • Li Feng
  • Lyon
  • MO Bar

Things to do

  • Fitness classes
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • High chair
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (79 inch wide door)
  • Handrails in stairways (59 inches high)
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 20 2025 to December 31 2025 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 12 for children
  • Airport shuttle fee: USD 79 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jakarta Mandarin Oriental
Mandarin Oriental Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta Hotel
Mandarin Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental, Jakarta Hotel
Mandarin Oriental, Jakarta Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta

Mandarin Oriental, Jakarta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 395 out of 482 reviews
Rating 8 - Good. 58 out of 482 reviews
Rating 6 - Okay. 16 out of 482 reviews
Rating 4 - Poor. 5 out of 482 reviews
Rating 2 - Terrible. 8 out of 482 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Miu ling

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suosittelen!

Upea hotelli hienolla henkilökunnalla.
Stayed 6 nights in Feb 2025

10/10 Excellent

Dexter, Melbourne

Liked: Cleanliness, staff & service, amenities
Very good hotel in comparison to its competitors around central and south Jakarta. Of note was the support and attentiveness of one particular member of staff from guest services, Salvina, if I recall her name correctly, went above and beyond to ensure I felt well looked after a misunderstanding that occurred early in my stay. She was highly professional but also appeared to genuinely care about ensuring my stay was a happy one. She’s a credit to the hotel and is the reason I’ll rate my stay as a 5 here instead of 4.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert M

Stayed 4 nights in Feb 2025

10/10 Excellent

Ernita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Looooveeee the warm welcome from the front liner inc. the security team. Thank you for the upgrade, we enjoyed the most. Not forgotten the chocolate n cake lapis trully Indonesian treat👍. My compliments to: 1.Kelly who assisted with my chek in. Professional and attentive. 2. Riri, served us eith her smile and offered sweet welcome drink n cold towel in hot jakarta weather, its really touch our 💕. MO Jakarta you are awesome!!
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay, great facilities and service

Beautiful hotel, with amazing service. Gym and pool facilities were lovely and the breakfast bar had a number of choices and really attentive staff. The room was made up really well each day. Faultless stay really!
Stayed 3 nights in Feb 2025

8/10 Good

mun

Stayed 2 nights in Feb 2025

10/10 Excellent

Bassam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Gary, Las Vegas

Stayed 1 night in Feb 2025

2/10 Terrible

kitajima

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Bug bite

I stayed at Mandarine Oriental on 4th to 6th on Feb, got a lot if bugs bite likely mite. I'm going to stay again there next week from 11th to 13th. Same thing can't happen again, so please prepare the cleaned room!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kazuhiro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jorge, North Lauderdale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jan 2025

10/10 Excellent

Elisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Roslyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as well as great hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Marco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful at all stages, really loved our stay here. Good location in between old town and airport - so good for short stay in Jakarta.
Stayed 1 night in Dec 2024

10/10 Excellent

Kamies

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding the property was very clean. We love the amenities and everything about the place.
Stayed 1 night in Jan 2025

10/10 Excellent

Kamies

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding the property was very clean. We felt very safe. We love everything about the property.
Stayed 2 nights in Jan 2025

10/10 Excellent

louis, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient and the hotel staff was friendly and knowledgeable. I will stay there again if I return to the city.
Stayed 3 nights in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is simply a proper 5star hotel. Everything in this hotel is of very high standards.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facilities, very gracious staff, good location in Central Jakarta, near public transport, a big mall, government buildings.
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Amazing service and, while the building is a bit dated, it’s still exceptionally maintained. Some tangible positives include how quiet the rooms are (despite being on a major road), the staff friendliness and thoughtfulness.
Stayed 4 nights in Dec 2024

10/10 Excellent

luc, hollywwod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and lodging!
Stayed 7 nights in Dec 2024

10/10 Excellent

Chee

Stayed 2 nights in Dec 2024