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Hotel Kristal

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Kristal

Outdoor pool
Outdoor pool
Billiards
1 bedroom, premium bedding, minibar, in-room safe
2 bars/lounges, sports bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Spa
  • Breakfast available
  • Air conditioning

Explore the area

Map
Jalan Tarogong Raya Cilandak Barat, Jakarta, 12430
  • Pondok Indah Mall
    3 min drive
  • Bakoel Sunda
    2 min walk
  • Cipete Raya MRT Station
    15 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    44 min drive

Room options

View all photos for Three Bedrooms Superior

1 bedroom, premium bedding, minibar, in-room safe

Three Bedrooms Superior

  • 1292 sq ft
  • Sleeps 2
  • 2 Queen Beds and 1 Twin Bed

View all photos for Two Bedrooms Deluxe

Two Bedrooms Deluxe | 1 bedroom, premium bedding, minibar, in-room safe

Two Bedrooms Deluxe

  • 990 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Three Bedroom Deluxe

1 bedroom, premium bedding, minibar, in-room safe

Three Bedroom Deluxe

  • 1292 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, 3 Bedrooms (Twin Bed)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Apartment, 3 Bedrooms (Twin Bed)

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Studio Room with Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Bedroom, City View

32-inch LCD TV with cable channels, TV

Deluxe Double Room, 1 Bedroom, City View

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedrooms Superior

1 bedroom, premium bedding, minibar, in-room safe

Two Bedrooms Superior

  • 990 sq ft
  • Sleeps 4
  • 2 Queen Beds

2 Bedroom Deluxe with Street Garden View

  • Sleeps 2
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

Studio Room with Street Garden View

  • Sleeps 3
  • 1 King Bed

3 Bedroom Deluxe with Street Garden View

  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

3 Bedroom Superior with Pool View

  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Studio Suite, 1 Twin Bed

Studio Suite, 1 Twin Bed | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite, 1 Twin Bed

  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Suite, 2 Bedrooms (Twin Bed)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 2 Bedrooms (Twin Bed)

  • Sleeps 5
  • 2 Twin Beds

2 Bedroom Superior with Pool View

  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite, 3 Bedrooms (Twin Bed)

Superior Suite, 3 Bedrooms (Twin Bed) | 1 bedroom, premium bedding, minibar, in-room safe

Superior Suite, 3 Bedrooms (Twin Bed)

  • Sleeps 2
  • 2 Twin Beds and 1 Queen Bed

View all photos for Studio Suite

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 3 Bedroom Suite Superior

1 bedroom, premium bedding, minibar, in-room safe

3 Bedroom Suite Superior

  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Queen Bed

View all photos for 2 Bedroom Suite Superior

1 bedroom, premium bedding, minibar, in-room safe

2 Bedroom Suite Superior

  • Sleeps 2
  • 2 Double Beds

View all photos for 3 Bedroom Deluxe Suite

1 bedroom, premium bedding, minibar, in-room safe

3 Bedroom Deluxe Suite

  • Sleeps 4
  • 1 Twin Bed and 2 Double Beds

View all photos for 2 Bedroom Deluxe Suite

1 bedroom, premium bedding, minibar, in-room safe

2 Bedroom Deluxe Suite

  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

View all photos for Studio Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Studio Twin Bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for 3 Bedroom Deluxe

1 bedroom, premium bedding, minibar, in-room safe

3 Bedroom Deluxe

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 King Bed

Similar properties

Exterior

Mercure Jakarta Simatupang

Pool
Spa
Kids pool
Parking included
4.2 out of 5, Very Good, (221)
The price is $42
per night
$51 total
includes taxes & fees
Jan 24 - Jan 25
Mercure Jakarta Simatupang

About this property

Hotel Kristal

4-star hotel in Cilandak
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Hotel Kristal offers 328 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate dining areas. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Life Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

In addition to a full-service spa, Hotel Kristal features an outdoor tennis court and an outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 21 meeting rooms. This family-friendly hotel also offers a children's pool, a fitness center, and a sauna. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Hotel Kristal has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
The Kafe - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Satu Lagi Bar - This sports bar specializes in international cuisine and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.
The Deli - This coffee shop specializes in international cuisine and serves light fare only. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 211,750 for adults and IDR 150,000 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Satu Lagi Bar
  • The Deli
  • The Kafe

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling

Family friendly

  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1992
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 211750 for adults and IDR 150000 for children
  • Airport shuttle fee: IDR 500000 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 8:00 PM
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa

Property is also known as

Hotel Kristal Jakarta
Hotel Kristal
Kristal Jakarta
Kristal Hotel Jakarta

Hotel Kristal Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 78 out of 233 reviews" "
Rating 8 - Good. 115 out of 233 reviews" "
Rating 6 - Okay. 29 out of 233 reviews" "
Rating 4 - Poor. 4 out of 233 reviews" "
Rating 2 - Terrible. 7 out of 233 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keith, Mansfield

Liked: Cleanliness, staff & service, amenities
I’ve stayed at Hotel Kristal many times over the last 15 years. The staff are most friendly and accommodating and the pool and Satu Lagi Bar are great. I will stay there again if in Jakarta. If I could point out anything on the negative side, is the facility needs a facelift. My room, for example, was clean but clearly showed signs of wear and tear. Understandable given that COVID was such a setback to business. Note that WiFi was excellent the entire week I was there. Many thanks to hotel staff for a very pleasant stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

Rita

Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Stayed 3 nights in Jun 2024

10/10 Excellent

Mohamed Kotharisa, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service & location, friendly Staff
Stayed 1 night in May 2024

8/10 Good

SEGON

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Roger, Erie

Liked: Cleanliness, staff & service, amenities
The property was fine, but I remember it 20 years ago. It needs an upgrade. The pool was great. Satu Lagi was also good, but smokey. Glad they had outdoor seating.
Stayed 4 nights in Jan 2024

10/10 Excellent

Abimanju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

dong

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Emelie Marjorie Joan, Lake Forest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially love the floor plan. We stayed in the two bedroom, two bathroom. Traveling with my sister having our own space was very nice! I got the bedroom with no TV… she doesn’t watch TV…but her closest was bigger and she would not switch with me! The kitchen, dining room and living room were spacious and we were very happy with this property!
Stayed 4 nights in Oct 2023

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

Cecilia

Disliked: Cleanliness, amenities, property conditions & facilities
Went there and asked if the room had a balcony. Wanted to upgrade for a 3-bed. Hotel staff was very kind to show the interior of both 2- and 3-bed before the room assignment. The rooms are just really bare I guess that would be the best word to describe it. Intended to stay for longer time but booked couple nights just for the safe size as the photos from online are not the same as when walking into both units. Portable stove some sort in the 2-bed. It was old and white light white walls. It was so uncomfortable. I left without staying. Tried to ask for at least one night reimbursement. Hotel staff said no. This is a horrible experience to be honest. It is a solid for not returning.

6/10 Okay

Kenneth

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
On the positive side, the staff here are wonderful and extremely friendly. The hotel itself is very tired and in desperate need of an upgrade. Feels like the 1980s in a time warp. The smoking rooms were horribly unpleasant (we weren’t offered a non-smoking room), hard to believe these are even offered this day and age. Tolerable if you need to be in the area to avoid all the traffic.
Stayed 4 nights in Feb 2023

8/10 Good

Mohamed Kotharisa, Singapore

Liked: Amenities, property conditions & facilities
Close to Town & Shopping & nearby shops & local food.
Stayed 1 night in Oct 2022

6/10 Okay

Kevin Sui Kuan

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Old …
Huge but seems dated and old . Heard kids playing in corridor late at night , not sure if kids were humans …
Stayed 1 night in Aug 2022

10/10 Excellent

ilyas

Stayed 1 night in Sep 2022

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, amenities
Always friendly and helpful staff
Stayed 4 nights in Sep 2022

8/10 Good

Sandra

Stayed 2 nights in Aug 2022

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love Kristal Hotel
Stayed 1 night in Aug 2022

8/10 Good

Azzam

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022

8/10 Good

GERMAN

Stayed 2 nights in Feb 2022

10/10 Excellent

GERMAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff
Stayed 1 night in Feb 2022

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
Had a terrible stay. The hotel is old. All the equipment is also very old and mostly doesn't work. Showers had no hot water.
Stayed 1 night in Nov 2021

8/10 Good

Yenni

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and strategic place as well
Stayed 1 night in Jun 2021

8/10 Good

Maya S

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021