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Best Western Premier The Hive

4.5 star property

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Photo gallery for Best Western Premier The Hive

Outdoor pool
Minibar, in-room safe, desk, soundproofing
2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Shower, free toiletries, hair dryer, slippers

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Jl. DI. Panjaitan Kav. 3 - 4, Jakarta, Jakarta, 13340
  • Kota Kasablanka Mall
    ‪5 min drive‬
  • Taman Mini Indonesia Indah
    ‪7 min drive‬
  • Grand Indonesia
    ‪9 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪29 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed) | Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • 646 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Double Bed, Smoking, Corner

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed, Non Smoking, Corner

  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Twin Beds, Non Smoking (Shower Only)

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Smoking

  • Sleeps 2
  • 2 Twin Beds

Superior Room, 2 Twin Beds, Smoking (Shower Only)

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Double Bed, Smoking

  • Sleeps 2
  • 1 Double Bed

Executive Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Executive Room, Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room Smoking

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Corner Suite Non smoking

Minibar, in-room safe, desk, soundproofing

Corner Suite Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Interior

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room Non smoking

Minibar, in-room safe, desk, soundproofing

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room Smoking

Minibar, in-room safe, desk, soundproofing

Superior Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Corner Room

Minibar, in-room safe, desk, soundproofing

Corner Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Corner Suite Smoking

Minibar, in-room safe, desk, soundproofing

Corner Suite Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Non smoking

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room Smoking

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room Non smoking

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

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About this property

Best Western Premier The Hive

4.5-star hotel in East Jakarta
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a bar/lounge, and coffee/tea in a common area.
Best Western Premier The Hive offers 191 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Bhuvana Spa. Services include massages. A variety of treatment therapies are provided, including reflexology.
In addition to a full-service spa, Best Western Premier The Hive features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a children's pool, spa services, and a library. Onsite self parking is complimentary.

Best Western Premier The Hive has designated areas for smoking.

Heather Restaurant - This restaurant specializes in international cuisine.
Imago Casual Dining - This restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Heather Restaurant
  • Imago Casual Dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Best Western Premier Hive Hotel Jakarta
Best Western Premier Hive Hotel
Best Western Premier Hive Jakarta
Best Western Premier Hive

Best Western Premier The Hive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 23 out of 111 reviews
Rating 8 - Good. 41 out of 111 reviews
Rating 6 - Okay. 29 out of 111 reviews
Rating 4 - Poor. 14 out of 111 reviews
Rating 2 - Terrible. 4 out of 111 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Leonel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for a few days
Stayed 3 nights in Feb 2025

2/10 Terrible

Cranston

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We went to this property after a long flight so we could easily connect the Woosh high speed train the next morning, but it was a big mistake. This is a filthy rundown hotel. Our room cost over $100. It offers gym, swimming pool and room service. Non of it is available or viable. The hotel condition and maintenance was deplorable. Carpets, walls and curtains were beyond filthy. The pool scary dirty and I didn’t bother to even go to the gym. The coffee shop did not serve alcohol which i could accept, but neither coke, soda or juice. It only served tea coffee and water. Our room was rank and reeked of greasy smoky curtains. Even a nicotine fog on the windows. It was supposed to be Non Smoking. We,had a corner room 18 floors up above a freeway intersection and the traffic noise of trucks horns and motorbikes persisted the whole night. It was a really poor sleep. The bathroom had cracked sink and a slimy slippery shower; i had itchy toes from athletes foot by morning. My friend had stayed in an adjacent hotel that did not offer any pool or room service but was clean tidy and half the price. How can this hotel call itself Best Western ? As no room service despite advertising we had to eat outside in a sad shopping centre but the food was quite good. There are two lifts which are very slow and it is a tower block so the lift doors open often for no reason. No one should stay in this hotel. It’s a ripoff and dirty to the point of creepy. How can it even stay in business?
Stayed 1 night in Dec 2024

10/10 Excellent

Kiran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got amazing views, that the staff were so generous with! I would have to say, this has bren thr first time ive properly utilised a hotel room and everything was perfect!
Stayed 11 nights in Nov 2024

10/10 Excellent

Kaze

Liked: Staff & service, property conditions & facilities
Everything was awesome in this hotel the food the staff and how convenient it is to go anywhere you like with not much of a drive and also agung the manager was a great help and provided great service and made sure we were always taken care of i highly recommend staying here
Stayed 14 nights in Oct 2024

6/10 Okay

Caleb

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The breakfast was amazing there, my wife loved it. But I was on the 20th floor and I could hear everything. Usually most rooms in Jakarta are sound proofed, this one was not. I had to sleep with the tv on to drown out the noise of traffic and other guests. The rooms are worn down and lacking maintenance but the staff was fantastic
Stayed 4 nights in Oct 2024

8/10 Good

DAVID JEFFREY

Traveled with group

Halim Airport hotel

Friendly hotel nice staff
Stayed 1 night in Oct 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just a ordinary hotel.

This hotel leaves a lot to be desired. The shower just had a dribble of water along with just luke warm water at best. I probably wouldn't stay again.
Stayed 1 night in Oct 2024

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff..bagus Rooms are old and need updating
Stayed 2 nights in Aug 2024

4/10 Poor

Stephens

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
its a dump, bad customer service. Run down place need severe upgrades
Stayed 1 night in May 2024

10/10 Excellent

Achmad

Stayed 3 nights in Aug 2023

6/10 Okay

Ade

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a pretty good place over all
Stayed 21 nights in Jun 2022

6/10 Okay

Wendelinus

Liked: Cleanliness, room comfort

Good hotel for over night stay

Good hotel to stay for overnight or few nights. Close to Halim Perdana Kusuma Airport. They are good Indonesian restaurant nearby. Room is clean and spacious. Bathroom also clean.
Stayed 1 night in Jun 2019

8/10 Good

Zhi

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Friendly env

Friendly hotel staff!
Stayed 4 nights in Nov 2019

6/10 Okay

SUBHAS, Singapore

Business traveler
I was given a room facing the side of another building. So my room was literally facing a blank wall. As it was a 4 night stay the hotel could have considered a better room.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love to go back stay there on my next trip..
Stayed 17 nights in Aug 2019

6/10 Okay

ali

Business traveler
Liked: Property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Donald

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a problem when confirming my reservation and had a bit of difficulty to communicate but my stay experience was excellent. The staff were friendly and courteous.
Stayed 6 nights in Jul 2019

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite night

I was staying in another hotel near BW, but it was incredibly noisy! I changed hopping to stay in a quite place, and I got it! The sound level in the room was very low and I had a pleasant night! All the staff very polite, breakfast with good options. Only the shower wasn't that good, the floor became very very wet due to lack of protection. But I'll stay there again
Stayed 1 night in Jul 2019

6/10 Okay

Nobo

Disliked: Staff & service, room comfort
Decent hotel, but below were quite annoying: - Very slow elevator. - Awful wifi connection. - I had few mosquitos in the room on first two nights.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in after mid-night was not a problem , they were expecting me and everything was handled amazingly fast , i was happy for this , because i was travelling for nearly 24 hours !
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Location was good
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel exceeded my expectations. I booked it because it was affordable and got a surprise room upgrade. They ask for a 300,000 Rupiah room deposit (about $20 US) which can be paid by credit card. The location is accessible by using Grab. There is a convience store (on the 2nd floor next door but only open until 10pm), KFC, Starbucks, and many local restaurants jist outside the ground floor lobby. The free breakfast buffet was awesome. The staff were very nice. The only problem I experienced was they could not find the receipt for my 300,000 Rupiah on Checkout ($20 USD). I was trying to communicate that I owed 290,000 to them on my tab anyways, but I was in a hurry to get to the airport so I left without resolving it. It was a stressful ending to an otherwise lovely stay.
Stayed 2 nights in Jan 2019