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Crocs Resort & Casino

4.5 star property

Choose dates to view prices

Photo gallery for Crocs Resort & Casino

Outdoor pool, pool umbrellas, sun loungers
Luxury Condo | Premium bedding, down comforters, in-room safe, individually decorated
Front of property - evening/night
On the beach, beach volleyball
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Gym
  • Spa

Explore the area

Map
800 metros norte del Banco de Costa Rica, Jaco, Puntarenas, 61101
  • Teatro Jaco
    ‪15 min walk‬
  • Neo Fauna
    ‪19 min walk‬
  • Rainforest Adventures Costa Rica Pacific Park
    ‪3 min drive‬
  • Tambor (TMU)
    ‪224 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Ocean View

Premium bedding, down comforters, in-room safe, individually decorated

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Premium bedding, down comforters, in-room safe, individually decorated

Junior Suite, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down comforters, in-room safe, individually decorated

Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

Premium bedding, down comforters, in-room safe, individually decorated

Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Premium bedding, down comforters, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, down comforters, in-room safe, individually decorated

Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down comforters, in-room safe, individually decorated

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, down comforters, in-room safe, individually decorated

Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom

Premium bedding, down comforters, in-room safe, individually decorated

Room, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms | Premium bedding, down comforters, in-room safe, individually decorated

Room, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed (Limited View)

Premium bedding, down comforters, in-room safe, individually decorated

Room, 1 King Bed (Limited View)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Limited View)

Room, 2 Queen Beds (Limited View) | Premium bedding, down comforters, in-room safe, individually decorated

Room, 2 Queen Beds (Limited View)

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

About this property

Crocs Resort & Casino

4.5-star Jaco hotel close to Rainforest Adventures Costa Rica Pacific Park
Catch some rays at the beach or spend the day relaxing at Crocs Resort & Casino's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request.
Crocs Resort & Casino offers 166 air-conditioned accommodations with iPod docking stations and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
In addition to a full-service spa, Crocs Resort & Casino features a waterslide and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1377 square feet (128 square meters) include a conference center. This luxury hotel also offers a casino, a fitness center, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

Crocs Resort & Casino is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
La Stanza - Overlooking the pool, this fine-dining restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Game On Sports Bar - This sports bar serves lunch and dinner. Open daily.
Los Cuates - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Liquidity - Overlooking the pool, this bar serves dinner and light fare. Open daily.
El Zarpe - This poolside restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: USD 22 to 30 for adults and USD 18 to 25 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Zarpe
  • Game On Sports Bar
  • La Stanza
  • Liquidity
  • Los Cuates

Things to do

  • 60 slot machines
  • 7 gaming tables
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Casino (17,222 square feet of space)
  • Ecotours
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sportsbook
  • TV in common areas
  • Waterslide

Family friendly

  • Fenced pool
  • Free crib
  • Free rollaway/extra bed
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (1,377 square feet of space)

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22 to 30 for adults, and USD 18 to 25 for children
  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino

Crocs Resort & Casino Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 525 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 119 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 62 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

rabia

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Haley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are really accommodating and try very hard to make sure you are happy with your stay.
Stayed 3 nights in Nov 2024

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. We wish that it would have been a little more lively. No one was in the night club. Food and coffee where a little pricey
Stayed 4 nights in Oct 2024

8/10 Good

Kyle

Stayed 1 night in Oct 2024

8/10 Good

Candice, bonaire

Stayed 2 nights in Sep 2024

10/10 Excellent

Raymond, TOMBALL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all great
Stayed 3 nights in Aug 2024

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

MANUEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive options would be great
Stayed 4 nights in Sep 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a fantastic pool. Room was very comfortable and staff was friendly. I have stayed here many times and highly recommend Croc's.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leroy

Liked: Cleanliness, amenities
Great location, clean, beautiful and relaxing. I will sure be back.
Stayed 5 nights in Sep 2024

8/10 Good

Kyler

Stayed 1 night in Jul 2024

10/10 Excellent

Casey

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and a pool was nice
Stayed 7 nights in Sep 2024

8/10 Good

Kritina, Fresno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean. Staff was friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

DENNYS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the best hotel in the area. The staff is friendly and is right in front of the beach.
Stayed 1 night in Aug 2024

10/10 Excellent

daniel

Great
Stayed 3 nights in Aug 2024

10/10 Excellent

Wilder, Miami

Stayed 4 nights in Aug 2024

10/10 Excellent

Michael, Fort Lauderdale

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Gigi

Traveled with family
Liked: Staff & service
The property was nice. The pool there was no hot tub/Jacuzzi the buffet was very expensive but most things in Costa Rica have increased dramatically because of Covid so if you’re looking to go to Costa Rica, take a look at the amenities and excursion cost family of four we were spending about $200 a day, which was ridiculous for Costa each Excursion about $150. We went during the rainy day season because of business reasons, but don’t go in the month. July. The ocean was not good at all, and we were told not to walk at night from the hotel into town, which was not a long walk, but apparently it wasn’t safe. Uber is not regulated so it’s not legal there, but there are a lot of Uber drivers, our room leaking water from the shower and flooding the bathroom. We told them twice so they sent somebody to fix it, but it was never really fixed so we were consequently just having to put lotta towels on the floor and asking for more towels so we could’ve slipped and hit her head, but apparently they didn’t care about that .
Stayed 3 nights in Jul 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for an easy day
Stayed 1 night in Jul 2024

2/10 Terrible

Raed

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Dark
I walked in and was forced to sign a piece of paper stating that the any late night guests were an extra $50 charge. It gave me such a gross vibe like they were taxing prostitution. The place is gray all around, the lobby smelled gross, and the hallways were dimly lit. I was in my room for 20 minutes before deciding to walk out on my reservation and decided to stay in Manuel Antonio last minute…. I lost the money o paid but it was worth it to get out of that place.
Stayed 3 nights in Jun 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved all the staff members!! So friendly, kind and helpful!! The hotel was so clean, great food options and great service!! I can’t think of a complaint.
Stayed 6 nights in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient location at Jaco
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Property conditions & facilities, room comfort
Great pool and rooms clean
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher Lymon, Fort Collins

Stayed 3 nights in Aug 2024