Best Western Jaco Beach All-Inclusive Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Jaco Beach All-Inclusive Resort

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
2 bars/lounges
On the beach, black sand, sun loungers, beach towels
Standard Room, Multiple Beds, Non Smoking (1 Double 1 Single) | Balcony
Billiards

Reviews

7.8 out of 10

Good

Popular amenities

  • All inclusive
    All inclusive
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
Pastor Diaz Ave, Jaco, Puntarenas, 61101
  • Neo Fauna
    2 min walk
  • Teatro Jaco
    6 min walk
  • Jacó Walk Shopping Center
    7 min walk
  • Tambor (TMU)
    269 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking, Garden View

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, Multiple Beds, Non Smoking, Garden View

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Standard Room, Multiple Beds, Non Smoking, Garden View

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, Multiple Beds, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Jaco Beach All-Inclusive Resort

3-star Jaco property close to Jaco Beach
At Best Western Jaco Beach All-Inclusive Resort, you can relax at one of the 2 outdoor swimming pools, play on the beach, or spend the day at a complimentary water park.
Best Western Jaco Beach All-Inclusive Resort offers 100 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

This Jaco property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Jaco Beach All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Best Western Jaco Beach All-Inclusive Resort features 2 outdoor swimming pools, a complimentary water park, and a children's pool. The property offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the property's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 161 square feet (15 square meters) include conference space. This all-inclusive property also offers a terrace, barbecue grills, and an arcade/game room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Best Western Jaco Beach All-Inclusive Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
El Puerto - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Soccer
Tennis
Volleyball

Lessons/classes/games

Cooking

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Puerto

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Free crib
  • Free water park access
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 161 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 150 per person (one-way)
  • Airport shuttle fee per child: USD 150 (one-way), (up to 12 years old)
  • In-room safe fee: USD 3 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

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Best Western Jaco Beach All-Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 320 out of 935 reviews" "
Rating 8 - Good. 332 out of 935 reviews" "
Rating 6 - Okay. 155 out of 935 reviews" "
Rating 4 - Poor. 79 out of 935 reviews" "
Rating 2 - Terrible. 49 out of 935 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Friendly staff. Hotel needs to be more efficient to provide more better service to people with disabilities.
Stayed 4 nights in Aug 2024

8/10 Good

roque

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 9 nights in Jul 2024

6/10 Okay

Richard

Liked: Staff & service
Dated from the 70s
Very dated and run down property. Free drinks and food are great but place needs a total rehab.
Stayed 2 nights in Jul 2024

6/10 Okay

Stephen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice, even though at check-in, they said I did not pay enough to get connecting rooms, and that would be extra. Or if I wanted to check-in early I could pay the girl 50 in cash. Besides that the people were friendly and nice at the bars, and dinning. Except when my sister found a hair in her lunch the second day we were there.
Stayed 2 nights in Jul 2024

8/10 Good

Aliaksandra

Traveled with family
Liked: Cleanliness, staff & service
Pros: all-inclusive, they serve breakfast, lunch, dinner and snacks in between. Drinks are tasty. Right on the beach. We felt safe- there was security at both entrances. Cons: staff speaks poor english. The music is very loud and does not stop until midnight every day. The floors are very slippery throughout the property.
Stayed 5 nights in Jul 2024

6/10 Okay

Christina

Traveled with family and small children
The hotel is very old and it shows its age. This hotel definitely needs a remodel The location is great!
Stayed 3 nights in Jul 2024

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Tanya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was old, had no microwave, mini fridge, and was old and in need of maintenance.
Stayed 4 nights in Jul 2024

6/10 Okay

Javier

Liked: Cleanliness, staff & service
Rooms need some upgrade.
Stayed 2 nights in Jul 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities
Great place for the price Staff is awesome Rooms and property could use a update Especially with all the new buildings going on around
Stayed 4 nights in Jul 2024

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay
Stayed 1 night in Jul 2024

6/10 Okay

Ioanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located, just a 2-minute walk from the first shops in Jaco. We found it easily accessible and appreciated the helpful and kind staff who provided great service. However, we only explored Jaco in the morning and cannot comment on the evening atmosphere. The room itself was decent, but we did encounter an unpleasant sewage smell in the bathroom. Despite the efforts of the maintenance person to fix it, the smell persisted. This was a disappointment. As for the food, being an all-inclusive Best Western, we expected a higher quality. Unfortunately, we found that the food was more focused on quantity rather than quality. The breakfast omelet was the only good part of breakfast and lunch was acceptable. However, dinner was quite basic and lacked variety. We stayed for four nights, and by the last night, we were not interested in eating the buffet food anymore. The fish options were limited, considering Costa Rica's abundance of delicious fish like tuna. The chicken was edible, but the beef steak had varying taste and quality. There was one night with a Chinese buffet, which provided some much-needed variety, but the other days had similar offerings. It seemed that other guests were satisfied with the food, as they were consuming it in large quantities. However, it did not appeal to us personally. If the food had been better, we would have no hesitation in recommending this hotel, as the service was truly excellent.
Stayed 4 nights in Jul 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fun atmosphere , lots of activities, mostly locals on vacation which made it a fun place to stay
Stayed 2 nights in Jul 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Gordon

Good value. Quiet,
Stayed 6 nights in Jun 2024

6/10 Okay

michael, meridian

Liked: Cleanliness
Stayed 3 nights in Jun 2024

4/10 Poor

michael, meridian

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff is friendly in the facility is OK, but there is absolutely zero amenities. Nothing at all to do. The food has one restaurant and it is buffet. The extra money for the all inclusive is definitely not worth it. The only thing there is to do is to Walk to main Street downtown and there’s poor entertainment. The excursions are expensive and to be honest not worth it. I will say the one thing that me and was a tattoo parlor general One‘s name was Ramon. I got two tattoos about seven hours of tattooing for the cost that it would’ve been for 2 1/2 three hours here in the states . If you’re gonna go here, don’t go for anything more than two or three days because there’s little to anything to do for families. There was a few kids, but I would most definitely pick another place that is exceptionally more less expensive and yeah I wouldn’t recommend Jake at all to be honest.
Stayed 1 night in Jun 2024

6/10 Okay

DENIA, SAN JOSE

Traveled with family and small children, Traveled with group
The waiters and clerk Edgardo were wonderful, but the maid unpolite, disrespectful and woke us early in the morning for no valid reasons. The food bad, I cannot say I had a single good meal to remember. There was variety but tasteless, even for local dishes. I stopped coming here fir over 15 years and decided to give the hotel a second chance, however, food makes it not attractive at all
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly staff. Staff was very welcoming and helpful. This All inclusive Resort is worth stay at for your stay in Jaco. Excellent food - buffet style for breakfast, Lunch & dinner. There is a separate area for snack/ late night food.
Stayed 5 nights in Jun 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Andrea

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three Star Gem!!!
Great Location Great Price Great Service Good Food Clean Rooms Very easy in, and easy out. Highly Recommended!!!
Stayed 3 nights in Jun 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was worth every penny. Food was good, drinks was good. Peaceful seemed like a place Costa Ricans go for vacation.
Stayed 7 nights in May 2024

10/10 Excellent

Dylan Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort, great value for the money. It was clean, I loved the beach access, and all the food and drinks available. I will definitely have to come back again!

10/10 Excellent

Marguedi

Traveled with family
Liked: Amenities
I loved it
Stayed 3 nights in May 2024