Tru by Hilton Jacksonville Airport I-95

2.5 star property

Choose dates to view prices

Photo gallery for Tru by Hilton Jacksonville Airport I-95

Terrace/patio
Outdoor pool
Exterior detail
Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, blackout drapes, free WiFi, bed sheets
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
1265 Airport Road, Jacksonville, FL, 32218
  • River City Market Place
    ‪19 min walk‬
  • UF Health North
    ‪3 min drive‬
  • Jacksonville Zoo and Gardens
    ‪9 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Jacksonville Airport I-95

Hotel in Northside
This smoke-free hotel features an outdoor pool, coffee/tea in a common area, and laundry facilities. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite. Housekeeping is available on request.
Tru by Hilton Jacksonville Airport I-95 offers 105 air-conditioned accommodations with hair dryers and blackout drapes/curtains. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Tru by Hilton Jacksonville Airport I-95 features an outdoor pool, coffee/tea in a common area, and laundry facilities. Wireless Internet access is complimentary. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Jacksonville hotel also offers a front-desk safe and an elevator. Complimentary self parking is available on site.

Tru by Hilton Jacksonville Airport I-95 is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (24 inches high)
  • Pool hoist on site
  • Roll-in shower (48 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)

More

  • 1 building
  • 5 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Tru By Hilton Jacksonville Airport
Tru by Hilton Jacksonville Airport I 95
Tru by Hilton Jacksonville Airport I-95 Hotel
Tru by Hilton Jacksonville Airport I-95 Jacksonville
Tru by Hilton Jacksonville Airport I-95 Hotel Jacksonville

Tru by Hilton Jacksonville Airport I-95 Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 464 out of 607 reviews
Rating 8 - Good. 86 out of 607 reviews
Rating 6 - Okay. 28 out of 607 reviews
Rating 4 - Poor. 7 out of 607 reviews
Rating 2 - Terrible. 22 out of 607 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Andrew James

Liked: Cleanliness, property conditions & facilities

Compliments airport shuttle. Basic overnight hotel

Complimentary pick-up from airport (just call them to come and collect you) which is a real plus point because it’s an 8-minute drive from JAX airport. Half-hourly complimentary shuttle from the hotel to the airport runs thru the night. The bed linen is not cotton, facilities are basic, wifi is only complimentary for basis level access (unless you register for Hilton HHonors). It’s okay for the price. There are other hotels closer to the airport that I might try in future.
Stayed 1 night in Feb 2025

10/10 Excellent

Carike

Business traveler
Stayed 1 night in Feb 2025

4/10 Poor

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

patty

Traveled with group
Liked: Property conditions & facilities

Overpriced

Overpriced. Very basic and I get the concept, but rate is too high. No restaurant or room service. Very noisy HVAC. Zero ambiance or effort to make it feel like a hotel worth $189/night
Stayed 1 night in Feb 2025

2/10 Terrible

Victoria

Stayed 1 night in Feb 2025

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in and comfortable beds
Stayed 1 night in Feb 2025

10/10 Excellent

Paula, Republic

Stayed 1 night in Feb 2025

10/10 Excellent

Bernard

Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just road construction. I know its beyond your control.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru was a great place to stay. The room had very convenient amenities—fully stocked soaps,shampoos Breakfast here was excellent and included with the price. Market place was 5 minute car ride away.
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel!

Fabulous! The service was great, everyone was so kind and helpful with suggestions for shopping and eating. The airport shuttle was wonderful and on time. Breakfast was good- and the rooms were spotless! I’ll stay there again, for sure.
Stayed 1 night in Jan 2025

10/10 Excellent

Ike

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was quite comfortable, and we appreciated the spacious room. The breakfast offered was excellent. However, one drawback was the absence of a microwave in our room. In previous stays at other Tru locations, we found that at least a shared microwave was available on each floor, but that was not the case here. This was one of the few inconveniences we encountered.
Stayed 2 nights in Jan 2025

8/10 Good

Omar

Stayed 1 night in Jan 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, nice helpful workers
Stayed 2 nights in Jan 2025

10/10 Excellent

Raymond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ease of check in, friendliness of front desk staff as well as shuttle drivers.
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent fitness area, spacious rooms, friendly staff. Very convenient location to airport.
Stayed 1 night in Jan 2025

2/10 Terrible

eric

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Well, I got there and the receptionist was very unkind. I come there every week. Literal and I said can I have a bottle of water and she said no your status is too low. Who would tell to a repeat customer that comes every week that his status is too low to get a crummy $2 bottle of water?
Stayed 1 night in Jan 2025

10/10 Excellent

Gena

Stayed 1 night in Jan 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.Good breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024