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TownePlace Suites Jacksonville Airport

3.5 star property

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Photo gallery for TownePlace Suites Jacksonville Airport

Relax in our spacious lobby, featuring comfortable seating and a contemporary design.
Enjoy cooking in this well-equipped kitchen with a central island, perfect for food preparation and socializing.
Experience the comfort of Towneplace Suites, featuring a contemporary design with large windows and a convenient parking area.
Relax by the fire pit surrounded by comfortable outdoor furniture and a serene pool.
Relax by the fire pit surrounded by comfortable seating under a shaded pergola.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Pool
  • Pet friendly
  • Air conditioning

Explore the area

Map
1287 Airport Road, Jacksonville, FL, 32218
  • River City Market Place
    ‪2 min drive‬
  • Jacksonville Zoo and Gardens
    ‪11 min drive‬
  • Jacksonville Cruise Terminal
    ‪15 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, down comforters, individually decorated

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, individually decorated

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 534 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, down comforters, individually decorated

Studio, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 342 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, individually decorated

Premium Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down comforters, individually decorated

Studio, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(17 reviews)
  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, down comforters, individually decorated

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, down comforters, individually decorated

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down comforters, individually decorated

Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down comforters, individually decorated

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down comforters, individually decorated

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Relax in our spacious lobby with a seating area, fireplace, and unique brick wall.

Hyatt Place Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.5 out of 5, Wonderful, (2013)
$120 nightly
The price was $141
The price is $120 total
includes taxes & fees
Hyatt Place Jacksonville Airport

About this property

TownePlace Suites Jacksonville Airport

3.5-star hotel in Northside
This hotel features an outdoor pool, coffee/tea in a common area, and a 24-hour front desk. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a computer station, gas grills, and a picnic area are onsite. Weekly housekeeping is available.
TownePlace Suites Jacksonville Airport offers 102 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels and Netflix.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.
A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers an outdoor pool, barbecue grills, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

TownePlace Suites Jacksonville Airport has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No elevator
  • Pool hoist on site
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night (maximum USD 50 per stay), plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per accommodation, per night (maximum USD 50 per stay) plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Towneplace Suites Jacksonville
TownePlace Suites Jacksonville Airport Hotel
TownePlace Suites Jacksonville Airport Jacksonville
TownePlace Suites Jacksonville Airport Hotel Jacksonville

TownePlace Suites Jacksonville Airport Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 222 out of 256 reviews
Rating 8 - Good. 21 out of 256 reviews
Rating 6 - Okay. 7 out of 256 reviews
Rating 4 - Poor. 1 out of 256 reviews
Rating 2 - Terrible. 5 out of 256 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Nadine

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

6/10 Okay

Martin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Check your receipts so they don’t get away with it

The place was nice. But they tried not to honor my booking through Hotels.com which had to get involved to resolve the issue.
Stayed 5 nights in Jan 2025

10/10 Excellent

Codrin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The room was absolutely perfect—spotlessly clean, quiet, and very comfortable. Everything was thoughtfully arranged and well-maintained. The service was excellent, and the receptionist was especially kind and welcoming, which made the experience even better. The hotel is located in a lovely, peaceful area and conveniently close to the airport, which was a big plus. I highly recommend it and would gladly return! Camelia
Stayed 1 night in Apr 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean place. Bar across street was loud and could hear when trying to sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Very nice place. Ev charging is cost more than other stations on the road
Stayed 1 night in Apr 2025

10/10 Excellent

MELISSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Ivanilza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Friendly staff, very close to airport and lots of place to eat/shop.
Stayed 1 night in Mar 2025

10/10 Excellent

Ashante Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Wonder and amazing property
Stayed 1 night in Mar 2025

10/10 Excellent

Candice

Stayed 1 night in Mar 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Madeline

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the check in was a nightmare. I had to wait several hours to get my room done because they were still cleaning it. The air conditioner was very noisy. The beds were hard and uncomfortable. The bathtub was slippery. I stayed in the first floor and our room got a strong cigarette smell from outside or from another room. The pool was very cold, my children couldn't use it. My car was intentionally scratched at the parking and front desk did nothing. I felt the parking was insecure. Finally, the hotel is distant from amenities. Terrible experience, do not recommend.
Stayed 2 nights in Mar 2025

2/10 Terrible

Natalie

Stayed 1 night in Mar 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jawau

Stayed 2 nights in Mar 2025

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and modern; close to main rds. Loved it.!
Stayed 1 night in Mar 2025

10/10 Excellent

Robert, FORT PIERCE

Business traveler
Liked: Amenities
Very friendly front desk staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was neat and clean and the breakfasts in the mornings were awesome and the staff was very sweet. The transport shuttle guys were also super accommodating and friendly. I definitely look forward to visiting again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Shannon

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Race weekend in Callahan

Very nice room & property. Large room.
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

I had a very pleasant stay. The staff were friendly, and the room was clean and comfortable with all the necessary amenities. The location was perfect, close to local attractions, and the breakfast was a nice start to the day. I also appreciated the hotel’s facilities, though the Wi-Fi could have been better. Overall, a great experience, and I would recommend it to others.
Stayed 2 nights in Feb 2025