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Springhill Suites by Marriott New Bern

3.0 star property

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Photo gallery for Springhill Suites by Marriott New Bern

Studio, Multiple Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
Indoor pool
Lobby
Indoor pool
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
300 Hotel Drive, New Bern, NC, 28562
  • New Bern Riverfront Convention Center
    ‪4 min drive‬
  • Pepsi Museum
    ‪4 min drive‬
  • New Bern Grand Marina
    ‪8 min drive‬
  • New Bern, NC (EWN-Coastal Carolina Regional)
    ‪5 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Smart TV, Netflix, iPod dock

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Hearing Accessible)

Premium bedding, desk, blackout drapes, iron/ironing board

Studio, Multiple Beds, Non Smoking (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior

Candlewood Suites New Bern by IHG

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (625)
$327 nightly
The price is $327 total
includes taxes & fees
Candlewood Suites New Bern by IHG

About this property

Springhill Suites by Marriott New Bern

3-star New Bern hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
Springhill Suites by Marriott New Bern offers 109 accommodations with iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Springhill Suites by Marriott New Bern features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Springhill Suites by Marriott New Bern is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Hotel New Bern
Springhill Suites Marriott New Bern
Springhill Suites New Bern
Springhill Suites By Marriott New Bern Hotel New Bern
Springhill Suites Marriott New Bern Hotel
Springhill Suites by Marriott New Bern Hotel
Springhill Suites by Marriott New Bern New Bern
Springhill Suites by Marriott New Bern Hotel New Bern

Springhill Suites by Marriott New Bern Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 982 reviews
Rating 8 - Good. 230 out of 982 reviews
Rating 6 - Okay. 65 out of 982 reviews
Rating 4 - Poor. 25 out of 982 reviews
Rating 2 - Terrible. 24 out of 982 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!!
Stayed 1 night in Mar 2025

4/10 Poor

Rose

Traveled with family
Disliked: Staff & service
I was disappointed when I went to check out that they would not give me the rate for "we care" and they did not accept my AARP because we booked through a 3rd party, or so I was told
Stayed 3 nights in Feb 2025

6/10 Okay

Harry

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a up kept hotel rooms dingy
Stayed 2 nights in Feb 2025

10/10 Excellent

Ayana

Traveled with family and small children
Liked: Amenities
Cute, clean and friendly staff
Stayed 1 night in Mar 2025

6/10 Okay

Joseph

Traveled with family
Liked: Amenities, property conditions & facilities
Room was nice , stayed for three days no one cleaned the room , brought towels or replenished coffe etc is my only complaint Going to the desk to request items inside and outside of property is kept very nice and clean In a good area close to all
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues.
Stayed 1 night in Feb 2025

6/10 Okay

Esther

Stayed 2 nights in Feb 2025

10/10 Excellent

Delesia

Stayed 1 night in Feb 2025

10/10 Excellent

Kylsia

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience just what we expected. Breakfast was great, staff was super nice.
Stayed 3 nights in Feb 2025

6/10 Okay

Alice

Traveled with family
Liked: Staff & service
Disliked: Room comfort
The room was not clean, found dirty sock in room on arrival. Bed was hard as a brick and the sheets kept popping of in the middle of the night
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

PAMELA

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Debra

Stayed 2 nights in Jan 2025

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, amenities
The front desk staff and breakfast hostess were absolutely awesome. Caring and professional.
Stayed 2 nights in Jan 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff and breakfast hostess we awesome!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly ppl
Stayed 2 nights in Jan 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2024

4/10 Poor

Sabrena

Disliked: Property conditions & facilities
The pictures they have online looks nothing like the rooms in person for us to be paying so much money wasn’t worth it at all very disappointing
Stayed 1 night in Jan 2025

2/10 Terrible

Harry

Stayed 2 nights in Nov 2024

10/10 Excellent

Jared

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always. I have never been dissapointed with Marriott Bonvoy. Friendly, clean, quiet, and comfortable. Breakfast is the best. They have something for everyone. Very good for families. Rooms that accommodate up to 6.
Stayed 1 night in Jan 2025

10/10 Excellent

Tosheria

Stayed 1 night in Jan 2025

10/10 Excellent

Duaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025