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Springhill Suites by Marriott New Bern

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Springhill Suites by Marriott New Bern

Indoor pool
1 bedroom, premium bedding, desk, blackout drapes
Lobby
Front of property
Lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
300 Hotel Drive, New Bern, NC, 28562
  • Tryon Palace
    5 min drive
  • New Bern Civic Theatre
    6 min drive
  • Pepsi Museum
    6 min drive
  • New Bern, NC (EWN-Coastal Carolina Regional)
    10 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout drapes

Studio, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout drapes

Studio, Multiple Beds, Non Smoking (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

1 bedroom, premium bedding, desk, blackout drapes

Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

DoubleTree by Hilton New Bern Riverfront

Pool
Pet friendly
Parking included
Free WiFi
4.2 out of 5, Very Good, (920)
The price is $145
per night
$163 total
includes taxes & fees
Jan 7 - Jan 8
DoubleTree by Hilton New Bern Riverfront

About this property

Springhill Suites by Marriott New Bern

3-star New Bern hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
Springhill Suites by Marriott New Bern offers 109 accommodations with iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Springhill Suites by Marriott New Bern features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Springhill Suites by Marriott New Bern is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Hotel New Bern
Springhill Suites Marriott New Bern
Springhill Suites New Bern
Springhill Suites By Marriott New Bern Hotel New Bern
Springhill Suites Marriott New Bern Hotel
Springhill Suites by Marriott New Bern Hotel
Springhill Suites by Marriott New Bern New Bern
Springhill Suites by Marriott New Bern Hotel New Bern

Springhill Suites by Marriott New Bern Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 922 reviews" "
Rating 8 - Good. 221 out of 922 reviews" "
Rating 6 - Okay. 59 out of 922 reviews" "
Rating 4 - Poor. 23 out of 922 reviews" "
Rating 2 - Terrible. 20 out of 922 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bernadine

Stayed 3 nights in Aug 2024

10/10 Excellent

Duane, Conley

Stayed 2 nights in Aug 2024

10/10 Excellent

Marianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Clean hotel and nice breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Employees were super nice everything was clean
Stayed 1 night in Sep 2024

10/10 Excellent

Irene

Stayed 1 night in Sep 2024

4/10 Poor

Rosemary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Like the pool and the dining room. What I didn't like. The shower water came out the door all over the floor. And the door in front of the refrigerator was broke.
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need better variety of tv channels, need detachable shower wands in shower
Stayed 4 nights in Sep 2024

10/10 Excellent

Tammy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best sleep ever in a hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The reviews rated this hotel a 9 and I would agree the staff were polite. THe manager on duty was very nice and informative
Stayed 1 night in Sep 2024

10/10 Excellent

Russell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Brittney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Bernadine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay. We were in the area visiting family near by. The room was clean, bed comfortable, staff very helpful & pleasant. The breakfast buffet was the usual and kept stocked.
Stayed 1 night in Sep 2024

10/10 Excellent

Santa

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias muy amable todos el personal
Stayed 3 nights in Aug 2024

10/10 Excellent

Otelia

Liked: Cleanliness, staff & service, amenities
I enjoyed having breakfast and not just some continental breakfast
Stayed 3 nights in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
There could have been more variety for the continental breakfast. The only meat available was turkey sausage.
Stayed 1 night in Aug 2024

10/10 Excellent

Rosemarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Princess

Liked: Cleanliness, staff & service, property conditions & facilities
The Springhill Marriott front desk area was clean and inviting. The room I had was very disappointing to be a Suite. The beds didnt appear to be freshly made. We had no tissues, 1 bar soap and 1 towelette and the TV didn't work. Never experienced this in a suppose to be upscale Marriott.
Stayed 1 night in Aug 2024

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Abby

Stayed 2 nights in Aug 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Denise

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in town for a family reunion had 4 rooms total ages 6 months to 17. The breakfast was hot and filling perfect for our group. The pool stays open till 11 I think that's the latest we ever had a pool open on our hotel stays. Even had cake and ice cream for my son's 11th b'day in the lobby. We all agreed the coffee was not the best if we had to find something wrong. Great hotel great experience!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in New Bern
The room was not ready at the check-in time. Check-in was 4:pm, I did not check-in until almost 5:30. They are short staffed at the hotel. The desk attendant was very gracious and kept apologizing. The manager on duty was lackadaisical at best. The ottoman in the room had obvious food stains. I made sure to advise them so we wouldn't be held responsible.
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024