Candlewood Suites Jacksonville Southpoint by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jacksonville Southpoint by IHG

Lobby sitting area
50-inch flat-screen TV with cable channels, TV, streaming services
Studio Suite, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board
Interior
Fridge, microwave, stovetop, dishwasher

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
4699 Lenoir Avenue South, Jacksonville, FL, 32216
  • St. Johns Town Center
    ‪7 min drive‬
  • EverBank Stadium
    ‪12 min drive‬
  • Jacksonville Naval Air Station
    ‪19 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

Standard Room

  • 425 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom

  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed

  • 425 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds

  • 424 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed with Sofa bed, Hearing Accessible

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Hearing Accessible

  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Jacksonville Southpoint by IHG

Hotel in Southside
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available.
Candlewood Suites Jacksonville Southpoint by IHG offers 71 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 50-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Candlewood Suites Jacksonville Southpoint by IHG features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary. A total renovation of this property was completed in April 2025.

Candlewood Suites Jacksonville Southpoint by IHG has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Renovated entire property - April 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 5:00 PM
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Hotel
Extended Stay America Lenoir Hotel Jacksonville Avenue South
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Avenue South
Hotel Extended Stay America - Jacksonville - Lenoir Avenue South
Southpoint Suites
Candlewood Suites Jacksonville Southpoint by IHG Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Suites Jacksonville Lenoir Ave South
Candlewood Suites Jacksonville Southpoint by IHG Jacksonville

Candlewood Suites Jacksonville Southpoint by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

10/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The woman at the front desk was so kind and nice
Stayed 1 night in Apr 2025

10/10 Excellent

carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and peaceful.
Stayed 4 nights in Apr 2025

2/10 Terrible

Wilda

Disliked: Staff & service

Shame

Was not able to check in due to misplaced driver license. Won't accept any other form of ID. I lost money !!
Stayed 1 night in Apr 2025