8/10 Good
Angel, Jacksonville
Mar 5, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very lovely hotel. However, the rooms really need updating and remodeling. Tiles are cracked and are musty. The lobby is not a representation of the rooms.
Several issues with my room:
No phone in the room. Had to call the desk from my cell phone.
Installed power bar did not work. Had to unplug the only working lamp to plug in my surge protector.
No coffee maker in the room. Micro and fridge worked fine but dated.
Blow dryer didn't work.
No toiletries in the room. Not even hand soap. Not something I've ever had to pack, used body wash to wash hands
The courttard/pool area is beautiful.
The entry doors into the buildings should really be key entry.
My biggest "pet peeve" is beds that are not sitting on boxes but bed rails, leaving that space open.
No extra blankets or pillows available.
I do like the hotel, will likely stay there again. A coffee maker would be nice though, it's a long trip between the room and the coffee in the lobby.
Angel
Stayed 2 nights in Mar 2025