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Ramada Hotel & Conference Center by Wyndham Jacksonville

3.0 star property

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Premium bedding, desk, iron/ironing board, free cribs/infant beds
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Suite, 1 Bedroom, Non Smoking (Ramada) | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels
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Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet friendly

Explore the area

Map
3130 Hartley Road, I-295 and San Jose, Jacksonville, FL, 32257
  • Jacksonville Naval Air Station
    ‪9 min drive‬
  • The Avenues
    ‪10 min drive‬
  • St. Johns Town Center
    ‪17 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired) | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)

  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • 264 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mandarin Suite)

Suite, 1 Bedroom, Non Smoking (Mandarin Suite) | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking (Mandarin Suite)

  • 875 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Ramada)

Suite, 1 Bedroom, Non Smoking (Ramada) | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking (Ramada)

  • 600 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet-Friendly)

Room, 2 Queen Beds, Non Smoking (Pet-Friendly) | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking (Pet-Friendly)

  • 264 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

Ramada Hotel & Conference Center by Wyndham Jacksonville

Hotel in Southside
An outdoor pool, a restaurant, and a nightclub are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite.
Ramada Hotel & Conference Center by Wyndham Jacksonville offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool, Ramada Hotel & Conference Center by Wyndham Jacksonville provides an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 10 meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include conference space. This business-friendly hotel also offers a nightclub, a vending machine, and laundry facilities. Onsite self parking is complimentary.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
GiGis - This restaurant specializes in American cuisine and serves brunch and dinner. Reservations are required.
Piano Bar - This piano bar serves light fare only. Happy hour is offered. Open select days.
Comedy Zone - This restaurant serves light fare only. Guests can enjoy drinks at the bar. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Comedy Zone
  • GiGis
  • Piano Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms
  • 10,000 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a deposit equal to one night's rate and tax for cash payments at check-in for any reservations where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jacksonville Ramada
Ramada Hotel Jacksonville
Ramada Jacksonville
Ramada Jacksonville Hotel
Ramada Conference Center Mandarin Hotel Jacksonville
Ramada Hotel Wyndham Jacksonville
Ramada Wyndham Jacksonville
Ramada Hotel & Conference Center by Wyndham Jacksonville Hotel

Ramada Hotel & Conference Center by Wyndham Jacksonville Reviews

Reviews

6.2
Rating 10 - Excellent. 253 out of 1000 reviews
Rating 8 - Good. 185 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 143 out of 1000 reviews
Rating 2 - Terrible. 248 out of 1000 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

John

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos on your website are very misleading! The entire building is filthy. There is mold in the rooms, the paint is falling off the ceiling, carpets are gross, and there's ALOT of traffic in and out of the hotel.
Stayed 3 nights in Feb 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Scott

Disliked: Staff & service, property conditions & facilities, room comfort

Smoker’s paradise

The non smoking rooms smell like cigarettes Smoke damaged rooms is the primary poor to terrible rating at this hotel!!!! To say this property is smoke free is ridiculous….
Stayed 1 night in Feb 2025

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing unique about the hotel sorry motel. The bathroom had been cleaned the sheets were dirty all throughout the whole night it felt like something was biting me just not a good experience not to mention the bathroom ahead of dirtiness about it and the refrigerator had a musty smell to it
Stayed 1 night in Jan 2025

2/10 Terrible

Eugenio

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sucio, viejo con olor a humedad, todo roto, cucarachas
Stayed 3 nights in Jan 2025

6/10 Okay

David

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Rude House Keeper

House keeping knocked on my door at 9 a.m. to ask if I was checking out that day even though check out time is 11a.m. I had received a text earlier from the front desk that allowed for checking out by text when I left which is what I did at 10:45 a.m. I left the room keys inside the room when I left. When walked out , closed the door and turned to leave, the housekeeper came out of a room about 5 doors down asking me to leave the door open if I was leaving. I told her I had checked out and left the keys inside the room. She started yelling and screaming at me saying I was suppose to leave the door open so she could clean the room. I am 65 years old and have never stayed at a hotel where housekeeping didn’t provide their cleaning staff with access to the rooms they are charged with cleaning. I have never come across such a rude and arrogant house keeper. Even though I had checked out already, I stopped by the front desk and spoke to the person there. The ladies at the front desk at check in and check out were professional and courteous.
Stayed 1 night in Jan 2025

8/10 Good

Varinder

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Mehreen

Stayed 2 nights in Jan 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible ...needs to be condemned.

Worst hotel experience ever. The pictures online must be when first opened. We got there and checked in, didn't have a good gut feeling about this place. We got to our room and the bathtub looked dirty, toilet paper roll broken l, only 2 towels available. Saw a roach crawling on the ceiling on the bathroom. Carpets were nasty and smelled of mildew. Saw another roach crawling in the main room corner. Tiny little gnat bugs flying in and out of the drain in the bathroom sink. Ir didn't seem safe around the area at ALL. With two small children we couldn't imagine staying let alone sleeping. Only giving one star because they gave us a refund after having to go through Hotels.com to get back as a manager was only on duty after 10pm.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty

These room was dirty and mold in Bart room on the mirror. Doors was dirty and floors half cleaned. The corner of the doors had webs and trash
Stayed 1 night in Jan 2025

2/10 Terrible

cynthia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel Ive ever stayed in. Dirty Filthy and unprofessional.
Stayed 1 night in Jan 2025

2/10 Terrible

Leigh Ann

Traveled with partner
The room was nasty, it had mold growing on the bathroom walls and ceiling and the cabinet in the bathroom. The carpet looked as if it hadn’t been vacuumed ever and it had big black spots on it. The heat and air unit looked like it had seen better days and like it had mold growing inside it. I will definitely not use that hotel ever again nor will I recommend it to anyone else. Worst experience I’ve ever had!
Stayed 2 nights in Jan 2025

2/10 Terrible

Penny

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

2/10 Terrible

Rosicar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Daniela

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed for 5 nights. Our room wasn’t cleaned at all, not even once. The room smelled of old humidity. The room was dirty, and the building itself is in very poor conditions. Staff at check-in was beyond rude and unprofessional. I do not recommend staying here.
Stayed 5 nights in Dec 2024

2/10 Terrible

Alex

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Left 30 minutes after I checked in. Currently trying to get refunded for days booked because I didn’t stay there. The room was filthy.
Stayed 3 nights in Dec 2024

6/10 Okay

Nicolas

Traveled with partner
Liked: Cleanliness, staff & service
Front desk was efficient and friendly. Our room's lock was busted so we had to get another one, but that didn't take long to sort out. The area around the property kinda smelled, but was fine in the room. Ice machine broken on our floor, but that sort of thing happens. The place suited our needs. Not the Taj Mahal, but that's not what we expected.
Stayed 1 night in Dec 2024

2/10 Terrible

Mitra

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
They were out of blankets, comforters and pillows. We only had sheets and it was cold. Pillows were baby pillows. The room was dirty and the toilet did not flush and we had to fix it ourselves. The tub was filthy and dead bugs were on the floor. The room smelled so bad. it was a horrible experience. Never again. They should close that property.
Stayed 3 nights in Dec 2024

2/10 Terrible

Camille, Bozeman

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold in tub. Broken toiletseats Stains on carpet. No comforter on either bed only sheet. Cardboard left on bed from kleenix box. Not a single soda machine or snavk machine worked
Stayed 1 night in Dec 2024

6/10 Okay

Vicki, Rifle

The room was not in good condition, many things broken or missing
Stayed 4 nights in Dec 2024

10/10 Excellent

Jay

Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nothing. Two nights never cleaned room, never made bed, never provided clean towels until 9pm andI had to go to the front desk myself. WhenI asked for face towels was told one were available until I asked for additional bath towel. Liedso and had to go to the front desk for replacement batteries the next morning. Given dead batteries and asked to call desk if they did not work. Did not work so I was provided dead batteries were stained and the lobby dirty, chair in thelobby had a 2x4 for a leg and not even stained. This place should never be associated with Wyndham. Would recommend this place distoried.
Stayed 2 nights in Dec 2024

6/10 Okay

rafael, Pembroke Pines

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Furniture falling apart. Door did not lock properly from outside. Missing remote control from room.
Stayed 2 nights in Dec 2024

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024