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Sleep Inn Jacksonville Airport

2.5 star property

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Photo gallery for Sleep Inn Jacksonville Airport

Exterior
Lobby
Lobby
Desk, blackout drapes, iron/ironing board, cribs/infant beds
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Gym
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
14585 Duval Rd, Jacksonville, FL, 32218
  • UF Health North
    ‪2 min drive‬
  • River City Market Place
    ‪3 min drive‬
  • Jacksonville Zoo and Gardens
    ‪8 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Sleep Inn Jacksonville Airport

Hotel in Northside
This smoke-free hotel features a fitness center, a 24-hour business center, and a business center. Free breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Sleep Inn Jacksonville Airport offers 95 accommodations with MP3 docking stations and coffee/tea makers. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a fitness center, a vending machine, and a picnic area. Onsite self parking is complimentary.

Sleep Inn Jacksonville Airport is a smoke-free property.

Guests are offered a complimentary breakfast each morning.

Languages

English, Filipino, Hindi, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 5 per night)
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available daily

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100.00 per accommodation, per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 5.00 per night
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jacksonville Plaza
Jacksonville Plaza Hotel
Jacksonville Plaza Hotel And Suites
Jacksonville Plaza Hotel Jacksonville
Jacksonville Plaza Hotel Airport
Jacksonville Plaza Airport
Sleep Inn
Sleep Inn Jacksonville Airport Hotel
Jacksonville Plaza Hotel Suites Airport
Sleep Inn Jacksonville Airport Jacksonville
Sleep Inn Jacksonville Airport Hotel Jacksonville

Sleep Inn Jacksonville Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 422 out of 1008 reviews
Rating 8 - Good. 233 out of 1008 reviews
Rating 6 - Okay. 137 out of 1008 reviews
Rating 4 - Poor. 104 out of 1008 reviews
Rating 2 - Terrible. 112 out of 1008 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ciera

Traveled with partner
Liked: Cleanliness, staff & service
Na
Stayed 1 night in Feb 2025

2/10 Terrible

Justin

Unable to reach destination and they refused to refund 1st nights stay.
Stayed 2 nights in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great for one night stay.
Stayed 1 night in Feb 2025

8/10 Good

Bette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Stayed 1 night in Feb 2025

4/10 Poor

SUSAN

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
had to change rooms because of bugs in the bed and bathroom
Stayed 1 night in Feb 2025

6/10 Okay

Tara

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2025

4/10 Poor

Timothy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The people helping us were awesome! However, the hotel is very dirty, especially the carpets and the elevator. Our room also had hairs on the toilet and dead and alive bugs. One of our rooms smelled like marijuana.
Stayed 1 night in Jan 2025

6/10 Okay

John

Liked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

bernice

Stayed 2 nights in Jan 2025

8/10 Good

Edward

Traveled with family
Ok
Stayed 1 night in Feb 2025

8/10 Good

Viacheslav

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the money. But minus 1 star for AC. Old and noisy.
Stayed 1 night in Feb 2025

2/10 Terrible

bernice

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

Terrible experience very rude staff once you have a problem that needs to be addressed they become very unhelpful.and they are thief’s cleaning the rooms who pretend they don’t speak English to get out of it. Also they come in your room on you while your In it instead of waiting and they come when your gone . You cannot trust them
Stayed 2 nights in Jan 2025

2/10 Terrible

bernice

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel experience

My earrings was stolen from me by one of the house keepers and they pretended they didn’t speak English when I asked and the manager got defensive and did not investigate the situation or confront her about it I will never stay here again my earrings was very valuable to me And I should have called 911to make a report but because I’m of cooor he didn’t feel i deserve that my earrings was a set from Kay jewelry. Also roaches in the room as well as mold in the bathroom and they don’t want to clean it.
Stayed 2 nights in Jan 2025

4/10 Poor

Kerri

Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the airport

Was a good place to spend the night waiting for someone coming into Jacksonville Airport. Room was clean and the bed was comfortable.
Stayed 1 night in Jan 2025

4/10 Poor

Kerri

Traveled with family
Disliked: Cleanliness, staff & service
There were roaches in the room that we killed during our stay. The rooms are very loud. It sounds like the people on top of you are jumping up and down. We were in 2 rooms and it was the same issue both times. They wouldn’t hold our bags. I would recommend a different hotel. Plenty of choices close to the airport roach free.
Stayed 1 night in Jan 2025

10/10 Excellent

Claudia

Stayed 1 night in Jan 2025

6/10 Okay

Anissa

Business traveler
Liked: Amenities
It wasn’t the worst or the best. Room could’ve been cleaner. But for the price and convenience it was alright for my stay.
Stayed 2 nights in Jan 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Non-Smoking? #FakeNews

We requested a Non smoking room, room was marked on outside of the door as none smoking. Not only did the room smell like it was freshly smoked, the hallways and many rooms smelled like a weed shop. It’s very clean this hotel DOES NOT enforce their non smoking rules and policies. The weed smell was being sent through the whole hotel A/C system. It’s obvious it was not just a one day event, it was caked on walks, carpets, furniture and linens.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Property conditions & facilities
Nice
Stayed 1 night in Jan 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mildred, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk person. Room clean and pleanty hot water
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025