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Sleep Inn Jacksonville Airport

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sleep Inn Jacksonville Airport

Exterior
Lobby
Lobby
Desk, blackout drapes, iron/ironing board, cribs/infant beds
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Gym
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
14585 Duval Rd, Jacksonville, FL, 32218
  • UF Health North
    ‪2 min drive‬
  • UF Health Hospital North
    ‪2 min drive‬
  • River City Market Place
    ‪3 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Sleep Inn Jacksonville Airport

Hotel in Northside
This smoke-free hotel features a fitness center, a 24-hour business center, and a business center. Free breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Sleep Inn Jacksonville Airport offers 95 accommodations with MP3 docking stations and coffee/tea makers. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a fitness center, a vending machine, and a picnic area. Onsite self parking is complimentary.

Sleep Inn Jacksonville Airport is a smoke-free property.

Guests are offered a complimentary breakfast each morning.

Languages

English, Filipino, Hindi, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 5 per night)
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available daily

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100.00 per accommodation, per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 5.00 per night
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jacksonville Plaza
Jacksonville Plaza Hotel
Jacksonville Plaza Hotel And Suites
Jacksonville Plaza Hotel Jacksonville
Jacksonville Plaza Hotel Airport
Jacksonville Plaza Airport
Sleep Inn
Sleep Inn Jacksonville Airport Hotel
Jacksonville Plaza Hotel Suites Airport
Sleep Inn Jacksonville Airport Jacksonville
Sleep Inn Jacksonville Airport Hotel Jacksonville

Sleep Inn Jacksonville Airport Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 373 out of 1001 reviews" "
Rating 8 - Good. 243 out of 1001 reviews" "
Rating 6 - Okay. 154 out of 1001 reviews" "
Rating 4 - Poor. 110 out of 1001 reviews" "
Rating 2 - Terrible. 121 out of 1001 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charlene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing i will definitely go again!!
Stayed 1 night in Oct 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Near airport. Needs more seating for Bkfst. Staff were very pleasant and helpful

2/10 Terrible

Lorraine

Traveled with partner
This was the second worst hotel we have ever stayed in and we have travelled to all 7 continents. It did provide a room after the hurricane but that is all I can say for it.
Stayed 2 nights in Oct 2024

4/10 Poor

Cole

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Caprice

Disliked: Room comfort
Bit sad
We were there to escape the hurricane. People were nice, the person who cleaned our room was super nice as was the night time clerk. I spoke with the manager about a bad smell in the room which I saw him write my room number down but nothing was done about it. When I checked out and he asked about the stay, I said something about the smell not being addressed and he had a look of surprise on his face. I understand it was busy but really??
Stayed 3 nights in Oct 2024

4/10 Poor

Rorie

Stayed 1 night in Oct 2024

6/10 Okay

Benjamin

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

MELISSA

Traveled with family and small children, Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was surprised how small the rooms were. They weren’t as clean as I was hoping. We stayed here specifically because of Hurricane Milton Evacuation. We left a day early and they have a reservation change 24 hour policy that didn’t apply with hurricanes. So although we evacuated and safely were trying to get back to our home to assess damage, they didn’t make exceptions for Hurricane evacuees. Very discouraging. We will not be coming back to this hotel for another hurricane.
Stayed 1 night in Oct 2024

4/10 Poor

William

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The tub surround had mold on it. The carpet was filthy dirty. There was a women’s dirty under wear left in our room. Shower head leaked. Needs to be updated extremely bad! I told the manager and he apologized.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dashawn

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Put a little bit of trash in the parking lot, but other than that it was awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Workers at the front desk were awesome and the rooms were clean
Stayed 1 night in Oct 2024

10/10 Excellent

Charlene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alberto, Dayton

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 1 night in Sep 2024

8/10 Good

Brian, Getzville

Liked: Cleanliness, staff & service, property conditions & facilities
This was a last-minute stay as all other hotels were booked due to the Hurricane, We were pleasantly surprised.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Mychelle

Traveled with family
Liked: Staff & service
Disliked: Amenities
Very stuffy. Mildew on the walls.
Stayed 1 night in Sep 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Darcia

Traveled with family
Disliked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Stayed 1 night in Sep 2024

10/10 Excellent

Lida Ximena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Rosa

Business traveler
Liked: Amenities
It is at a convenient location, but I was not allowed to check in early, like most places do if the room is ready. Was told it was too early, not that the rooms were not ready. Had to wait and told I could only check in 30 minutes early.
Stayed 1 night in Sep 2024

8/10 Good

Shay, Cumberland City

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. 1st room had water all over bathroom floor. 2nd room the bathroom ceiling looked like it had a previous leak. Ceiling needed repaired. Room was very clean. Tub needs to be scrubbed. Beds were to high. Bed was to hard for me and pillows were ok. Bedding was comfortable. I don't think the air conditioner worked very well. Shuttle to airport was nice except it took 40 minutes to arrive. Driver didn't even get out of van to open door. Will stay here again if need to.
Stayed 1 night in Sep 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is very friendly
Stayed 4 nights in Sep 2024